Customer Ratings & Reviews
- Model:
- M415DA-R3128
- SKU:
- 6512604
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.2 out of 5 stars
- Display
Rating 4.3 out of 5 stars
Customers are saying
Customers often highlight the Vivobook 14's affordability, ease of use, and decent performance for everyday tasks and basic programs. Many appreciate its lightweight and compact design, making it highly portable. However, some users point out that the screen resolution could be improved, and a few mention concerns about storage capacity and fan noise. Overall, the laptop receives positive feedback for its value and usability.
This summary was generated by AI based on customer reviews.
Where's the sound?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent for browsing. If you need to use the sound or microphone, stay away. Horrible sound , you can't hear anything and they won't hear you on your zoom call either.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear SujanS,
We are sorry to hear about issues you are having with the sound on this model. We would recommend that you update the audio driver from link below. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Troubleshooting: https://www.asus.com/laptops/for-home/everyday-use/asus-m415/helpdesk_download/?model2Name=ASUS-M415
Would buy again!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great little laptop. It feels very sturdy yet it is lightweight. The keyboard is laid out perfectly so I don't feel the need to reach for keys. I would buy it again.
I would recommend this to a friend- Pros mentioned:Price
Nice budget priced laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. Nice budget priced laptop. Not sure if I'm going to take it out of S mode yet since you can't go back once you do.
I would recommend this to a friend - Pros mentioned:Ease of use
I love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this specifically for my college program and I love it! Everything is easy to navigate.
I would recommend this to a friend - Cons mentioned:Screen resolution
Misleading Product Description
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase the ASUS laptop this week. The specs shown on the Best Buy order page are not accurate. The screen resolution is actually 1366 x 768 amongst other items (including the graphics card listed). Be cautious when ordering.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Paul,
We sincerely apologize the misinformation provided about this product. We value our customers and take customer service experiences very seriously. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2210031557-0003" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
Trash
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The graphics card sucks and it’s super laggy. I’d recommend spending a few bucks extra and get something better.
No, I would not recommend this to a friend- Pros mentioned:Price
Asus laptop, great bargin
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for the price. Bought as a gift,and the recipient could not be more happy. And Asus is a great brand.
I would recommend this to a friend - Pros mentioned:Price
Cost effective laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ideal laptop for the price, just needed something to browse the internet to do course work and online training.
I would recommend this to a friend Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a small computer for my granddaughter and this was the perfect size for her to handle. She loves it and that is the most important thinf
I would recommend this to a friendspecs listed don't match the actual hardware.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just went to get the ram upgraded today and found out that this laptop actually only has 4GB of ram, not the 8 GB of Ram they advertised. We thought maybe the other four were soldered on, but no. Just one Slot with 4 GB. I wish I had download CPU-Z on day one, but kept putting it off till i forgot. It feels awful getting ripped it off, even if it was maybe just a mistake.
No, I would not recommend this to a friend- Pros mentioned:Speed
computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is a little computer. opens very fast. pleased with it so far.
I would recommend this to a friend Computer works well
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good computer for the price. Nice size and it is light weight.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Amandajo,
We appreciate you sharing your feedback on this model. We are always known to satisfy our customers with the best quality and features. We do value our customers and take negative customer service experience very seriously.
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2210039793-0004) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Ramon,
ASUS Customer Loyalty US Support
- Pros mentioned:Speed
Good quality laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as stated. Good speed screen has good resolution. Very satisfied with the purchase
I would recommend this to a friend Works ok
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good bought didn’t have a working web cam! I was over all happy with the product!
I would recommend this to a friend- Pros mentioned:Performance
Great priced laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great performance for the price, even when out of s mode the laptop does really well.
I would recommend this to a friend - Pros mentioned:Ease of use
good laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.totally worth the cost to surf net, read emails, etc
I would recommend this to a friend - Pros mentioned:Speed
Excellent.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop, it is very fast and reliable, bought for my dad and he loves it.
I would recommend this to a friend - Pros mentioned:Ease of use
Hp
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice laptop for my mother. It is user friendly, volume, and the picture is nice.
I would recommend this to a friend Good for basic internet browsing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for an older relative to watch YouTube online. Loads fast and smoothly. The only “issue” was the sound from the speakers were very quiet. However, if you go into the settings and crank the equalizer values to the highest it can be, then it’s decent.
I would recommend this to a friend- Pros mentioned:Ease of use
Good laptop for review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Both two of these for my kids for their review as they are portable and at a good price during time of purchase
I would recommend this to a friend