Customer Ratings & Reviews
- Model:
- M415DA-R3128
- |
- SKU:
- 6512604
Customer reviews
Rating 4.4 out of 5 stars with 361 reviews
(361 customer reviews)Rating by feature
- Battery Life4.4
Rating 4.4 out of 5 stars
- Speed4.2
Rating 4.2 out of 5 stars
- Display4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers often highlight the Vivobook 14's affordability, ease of use, and decent performance for everyday tasks and basic programs. Many appreciate its lightweight and compact design, making it highly portable. However, some users point out that the screen resolution could be improved, and a few mention concerns about storage capacity and fan noise. Overall, the laptop receives positive feedback for its value and usability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
Rated 5 out of 5 stars
Great Buy!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my needs and lots more. I'm truly have no regrets.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Wonderful laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent priced, very efficient laptop, Great, for work or fun.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Great value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer for a low price. It’s perfect for my student.
I would recommend this to a friend Rated 3 out of 5 stars
Good for the money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for regular browsing and general computer stuff .
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear HappyCustomer,
We are happy to hear that this unit works well for you. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
- Pros mentioned:Performance
Rated 5 out of 5 stars
Great computer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome computer. Does everything and more than i need.
I would recommend this to a friend Rated 5 out of 5 stars
Asus lap top
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the young man told me it is a good laptop so far he is right
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
worked as expected
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked fine. no problems setting it up. easy to use
I would recommend this to a friend Rated 5 out of 5 stars
Awesome Computer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought it for my daughter for streaming, love it!
I would recommend this to a friend- Pros mentioned:Price
Rated 5 out of 5 stars
Decent laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop por only $240. It is enogh for homework
I would recommend this to a friend Rated 2 out of 5 stars
Bottom of the pile laptop
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very basic laptop. Was purchased to use with Honorlock etc type of dubious software that grad schools use nowadays. Let me reiterate - VERY. BASIC. laptop.
No, I would not recommend this to a friend- Cons mentioned:Screen resolution
Rated 3 out of 5 stars
Asus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Asus 14” is good for the price, wish I had gotten one with a sd card and larger screen, but it’s definitely a good laptop for the price
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear AnnabelleR,
We are happy to hear that you are pleased with this product. We truly apprecaite your feedback and thank you for taking the time our to leave your review of this model. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2210039793-0005" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Cheapest laptop EVER !!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best bang for your buck- hands down! I was weary at first ( priced under 200 $) cant be as good as these other 500- 800 $ ones- but how wrong I was! Works just fine-don't have a lit keyboard but for what I paid I quickly got over it .
I would recommend this to a friendRated 5 out of 5 stars
Open box for the win
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as an open box. Daughter’s Christmas present. Great laptop for the price point. Not the fastest but has better options than it’s price point competitors.
I would recommend this to a friendRated 2 out of 5 stars
Not Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall not very happy with it. Very little storage space. It's also just too small of a computer for me.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Bringem,
It's a shame you're not happy with the product overall. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. I will forward your feedback to the Product team for review. Should you need any assistance, feel free to contact me at customerloyalty@asus.com, and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Please copy a link to this post as a reference. Please refer to this case number (N2301002996-0003 ) for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky
ASUS Customer Loyalty – US Support
Rated 4 out of 5 stars
Pretty good for the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen is not super clear and the touch pad is not the greatest. Overall though, a good computer at a fir price.
I would recommend this to a friend- Cons mentioned:Screen resolution
Rated 1 out of 5 stars
Laptop disappoitment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return. The quality was poor and laptop screen to small
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear OzellaC,
We certainly understand your disappointment and the inconvenience this may have caused.
All ASUS products are manufactured using materials that are in compliance with industry's quality standard and each one undergoes intensive quality control testing and inspections, this is a random problem. ASUS provides one year warranty coverage, if product was purchased brand-new, in order to fix or repair any hardware or part that stop working prematurely under normal usage.
If you need more information or further assistance with ASUS products, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Cons mentioned:Screen resolution
Rated 1 out of 5 stars
Blurry screen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Blurry screen. Had to return it. Resolution was terrible
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Rudy,
We are sorry to hear about the unfortunate experience you're having with the display on this model and that you had to return it. We would recommend that you update the graphic driver from the link below. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Driver: https://www.asus.com/laptops/for-home/everyday-use/asus-m415/helpdesk_download/?model2Name=ASUS-M415
Rated 3 out of 5 stars
not for me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its probably my fault for not fully understanding the product before i purchased, but this felt better suited for a jr high/ high school student. its inexpensive and felt like it though well made and could have value for the right customer. i like asus computers but ended up returning this and buying asus zenbook 15.6 which felt more in line with my needs.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear TonyrM,
We're sorry to hear that this model did not meet you expectations and that you had to return it. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Rated 4 out of 5 stars
Good, but trouble with Linux
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop, but wifi is not Linux compatible. Difficult to connect to the Internet.
I would recommend this to a friendRated 5 out of 5 stars
very good deal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product of best buy is accurate and excellent.
I would recommend this to a friend













