Customer Ratings & Reviews
- Model:
- M415DA-R3128
- SKU:
- 6512604
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.2 out of 5 stars
- Display
Rating 4.3 out of 5 stars
Customers are saying
Customers often highlight the Vivobook 14's affordability, ease of use, and decent performance for everyday tasks and basic programs. Many appreciate its lightweight and compact design, making it highly portable. However, some users point out that the screen resolution could be improved, and a few mention concerns about storage capacity and fan noise. Overall, the laptop receives positive feedback for its value and usability.
This summary was generated by AI based on customer reviews.
Limited use Laptop, but light weight,
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waster of money. I can't use it for anything, this was experiment I took, when Apple sent me 500 to repair for few keys that were not working, I panicked and bought this laptop, no use. I need to send it to school kids, who need it use chrome etc.
No, I would not recommend this to a friendComputer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little slow it is for my autostic son he likes the soze of the screen
I would recommend this to a friendlight weight and fast
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was very nice, but it didn't have a number pad and I need that
I would recommend this to a friendCOMPUTER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using the cimputer for over2weeks so far it all works good. I Am very happy with my purchase.
I would recommend this to a friendGood value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything I need it to, Good computer for the price!
I would recommend this to a friendGood wuality for mid range laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I sacrifced some speed and lack pf features for cost. Runs well and good for word processing and on line shopping.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jeff,
We appreciate you sharing your feedback on this model. We are always known to satisfy our customers with the best quality and features. We do value our customers and take negative customer service experience very seriously.
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2210039793-0001) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Ramon,
ASUS Customer Loyalty US Support
Asus laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.East to use. Works great priced great easy to afford
I would recommend this to a friendGood price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for vehicle datalogging, no complaints does exactly what I need.
I would recommend this to a friendGift for my husband
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my husband. So far he has no issues or complaints
I would recommend this to a friendShouldn't be open box excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was shipped with wrong charger, store gave a different charger but that also did not work. Now standing at Geek squad while they are looking for a charger that works on this open box excellent condition.
No, I would not recommend this to a friendGreat Service and Product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and product. Everyone working was polite and happy.
I would recommend this to a friendPerfect for a child
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for a 10 year old to do school work and watch movies.
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my work, love it for personal use! Productive.
I would recommend this to a friendLap top
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the price works great staff very helpful!!!!
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price is ok. Fair price fair laptop. Good.
I would recommend this to a friendAwesome
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Valus for the cost. Would buy again.
I would recommend this to a friendSLOW, SLOW, SLOW
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SLOW, SLOW, SLOW. I am returning because it runs like a snail. Thought it would be better with a 8GB RAM + Ryzen 3 but I was VERY disappointed. I guess what you pay for.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Paul,
We're sorry to hear about the unfortunate experience you're having with your unit running slow. Please allow us to ake your experience with ASUS a better one. We would recommend that you attempt the steps in the FAQ below to resolve this issue.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
[Notebook/Desktop/AIO] Troubleshooting - System is running slowly: https://www.asus.com/support/FAQ/1042398/
Did dissatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t work or did what wanted ask for information that we did not have or wasn’t part of apps that the name pertain to what we were doing on the computer
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JamesY,
We appreciate you sharing your feedback on this model. We are always known to satisfy our customers with the best quality and features. We do value our customers and take negative customer service experiences very seriously. Are there any issues you are experiencing with your unit? If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2210031557-0008) for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Saskeia
ASUS Customer Loyalty US Support
Didn't last long
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't expect much but it didn't even last a year.
No, I would not recommend this to a friendBad display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad display no buy it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear User,
We are sorry to hear about the issues you are having with the display. We would recommend that you update the graphic driver from the link below. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Suppor
Troubleshooting: https://www.asus.com/laptops/for-home/everyday-use/asus-m415/helpdesk_download/?model2Name=ASUS-M415