Customer Ratings & Reviews
- Model:
- X1400EA-I38128
- |
- SKU:
- 6536327
Customer reviews
Rating 4.5 out of 5 stars with 1051 reviews
(1,051 customer reviews)Rating by feature
- Battery Life4.4
Rating 4.4 out of 5 stars
- Speed4.4
Rating 4.4 out of 5 stars
- Display4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers value the Vivobook 14" laptop's ease of use, affordability, and performance. Its compact size and lightweight design are also frequently praised, along with generally positive feedback on battery life. However, some customers point out the lack of a touchscreen and limitations with the viewing angle.
This summary was generated by AI based on customer reviews.
- Pros mentioned:SizeCons mentioned:Touch screen
Rated 1 out of 5 stars
Misleading Description
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I seen this deal on best buy it said it was a touchscreen, as others mentioned. I wish I seen them before I made the purchase. The main reason I ended up choosing this item over another laptop I was considering was because of the touchscreen feature the other didn't have. I'm very disappointed. The other laptop is a 15.6 inch, backlit keyboard and other great features this laptop don't have and now..I just got it about 10 minutes ago so I'm not sure if it's going to be good or bad as far as performance and everything else. I will check it out and compare the ACTUAL SPECS to the specs of the other laptop. Thankfully, the other laptop is from a different place or else the specs would be questionable. This has honestly changed my opinion on best buy now. I haven't had an issue with anything before. I'm uncomfortable with how misleading the product information was and it makes me second guess everything now. Now I'm going to question all the product information and description they have online. 99% of my purchases from best buy are made online so this incident will most likely put an end to that. I'll see how the laptop is overall and how best buy handles the situation if I want to replace it or get a refund before I determine if I want to continue doing business with them or not.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear A1boss,
We appreciate you sharing your feedback on this model. We hope that in time you will be able to use the unit and be satisfied with your purchase. We do value our customers and take negative customer service experience very seriously.
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2305049550-0002) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Saskeia
ASUS Customer Loyalty US Support
- Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
Fast and Easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Fast and easy to use. Recommended for students.
I would recommend this to a friend Rated 4 out of 5 stars
Laptop
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptops slim and elegant battery life is good for this product the only issue is I wish the keyboard light for night work
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Excelent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible! Works perfect and the size and wight makes my work easier
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Computer review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for a smaller computer. I like it’s size and weight.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Asus at Work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Value for money! Sleek , light weight , size is enough for mobile.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Travel laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Asus a reliable laptop for everyday use very light and compact good for travelers
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Best laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight laptop Beautiful color Awesome price Easy to use
I would recommend this to a friend - Pros mentioned:Price, Size
Rated 5 out of 5 stars
On my budget
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little nice gift for my niece, excellent price, runs great and very compact.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Great Product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great computer. I love it! I got it at half its original price since it was on sale. The store pickup was also very prompt. They had it ready for pickup within minutes of my ordering it. They also agreed to hold it for a week even though I picked it up the next day. The whole process was extremely smooth and hassle-free.
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Good but doesn’t like my dell docking station
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is nice and compact and runs many of programs that I use, but the only drawback is that the usb c is not configured to use multiple monitors, it’s just a usb c data transfer so it doesn’t work with my docking station to transmit to multiple monitors, but at $229 it was a steal.
I would recommend this to a friend - Pros mentioned:Size, Speed
Rated 5 out of 5 stars
Nice and easy to carry anywhere
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is excellent small very efficient, easy and very fast.
I would recommend this to a friend Rated 4 out of 5 stars
Great Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop works fine, can play my games, watch videos, movies, great for price!
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
ASUS Vivobook 14"
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop a lot more than I thought I would. It's compact and has the features that I wanted. It was also on sale at the time of purchase so that was a bonus. I recommend this to anyone who does light gaming, schoolwork, and browsing.
I would recommend this to a friend Rated 5 out of 5 stars
Such a great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ducking love it! The week before I went in & purchased it, I had gotten a 4gb hp book. Paid nearly $300, got home, all it would do was freeze! Brought it back, the next day. Got home, hopped on bestbuy.com. Found this one, took a trip to the store, voila. Perfectly good laptop & it was half off!!!
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
great for school
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.overall great for what i needed, lightweight and fast
I would recommend this to a friend - Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good lap top easy to use perfect screen size.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great computer!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this computer for multiple things work, creating projects, adobe apps, etc. and i often use at the same time. The computer works great for everything i need to do, and I have not experienced any problems.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Good enough for light work.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good enough for light work - I don't need a lot of websites for work, it works fine for the price.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Just for emails
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed an inexpensive computer for another email I use. This one was such a good deal, I just went for it. It doesn't have that much memory but the speed is great and I don't save anything on it. It just makes it much more easier not to have to switch emails on my main laptop
I would recommend this to a friend









