Customer Ratings & Reviews
- Model:
- X1400EA-I38128
- |
- SKU:
- 6536327
Customer reviews
Rating 4.5 out of 5 stars with 1058 reviews
(1,058 customer reviews)Rating by feature
- Battery Life4.4
Rating 4.4 out of 5 stars
- Speed4.4
Rating 4.4 out of 5 stars
- Display4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers value the Vivobook 14" laptop's ease of use, affordability, and performance. Its compact size and lightweight design are also frequently praised, along with generally positive feedback on battery life. However, some customers point out the lack of a touchscreen and limitations with the viewing angle.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
ASUS Vivobook 14"
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop a lot more than I thought I would. It's compact and has the features that I wanted. It was also on sale at the time of purchase so that was a bonus. I recommend this to anyone who does light gaming, schoolwork, and browsing.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great computer!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this computer for multiple things work, creating projects, adobe apps, etc. and i often use at the same time. The computer works great for everything i need to do, and I have not experienced any problems.
I would recommend this to a friend Rated 4 out of 5 stars
Light weight laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that it is light weight. It's a simple laptop for getting by. Having trouble figuring out why there is an echo when I'm on a zoom call. It's good for basic duties like surfing the internet, emails etc. Sad thing is you have to pay for windows software.
I would recommend this to a friend- Pros mentioned:Ease of useCons mentioned:Touch screen
Rated 3 out of 5 stars
Laptop
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop and works great for what it is. Only issue was the fact that Best Buy listed it as touch screen and it was very much not a touch screen when it arrived. Works well but still disappointed by that.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear MrBrightishSide,
Thank you for sharing your feedback on the notebook. On behalf of ASUS and the reseller, we would like to apologize for the misinformation about the device's specifications. This is not the kind of experience we want our customers to have with any ASUS products and our services. We take customer satisfaction seriously and strive to make every purchase experience with us a positive one. If you are still within the window for an exchange, we recommend contacting the place of purchase for a model that supports the touchscreen feature.
We do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2304031001-0026" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 4 out of 5 stars
Laptop
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptops slim and elegant battery life is good for this product the only issue is I wish the keyboard light for night work
I would recommend this to a friendRated 5 out of 5 stars
Good Basic Windows Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am normally a Mac user, but every so often I need to use windows.  Got this computer on sale for $200 and was able to get an additional 8gb of ram for $23. Did a clean install of windows right after I bought it to remove bloatware. Does everything that i need it to and for the money i couldnt ask for more.
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Great entry level laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my daughter to do light photo editing, a little bit of gaming, and to watch movies. She's watched tons of Netflix and played a little Rocket League on it. She's been happy with it and it's performed well for what she's used it for.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been using this computer for two weeks at this point. Quick processing speeds, good graphics, and very easy to setup. I am using it as a personal laptop to write music and edit videos and it works very well. On a comparable level to many higher cost computers.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Approved by Tech Nerd
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this. I bought two. 1 for my computer tech nerd in college and 1 for my artistic high schooler. Although they are on two completely different levels of technology Both are enjoying Still new will update if anything changes
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
Great Buy for the Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little laptop for the money. I thought I was getting Windows 11 standard, but the it had the usual 11-S. I would recommend this to anyone looking for an inexpensive, reliable laptop. As usual, purchasing from Best Buy was a breeze.
I would recommend this to a friend Rated 4 out of 5 stars
Great for the basics
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop for my 15 y/o kiddo. It is great for travel and the basics. It holds just fine with assignments, the camera is not as clear as some but still good. It is fairly durable and holds a great charge.
I would recommend this to a friendRated 5 out of 5 stars
Laptop review
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop no problems fast processor good for web browsing
I would recommend this to a friend- Cons mentioned:Touch screen
Rated 3 out of 5 stars
Great value, buy only w/external monitor.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value, but screen brightness and angle view are reduced (like privacy filter effect), buy only if you plan to attach an external monitor. Charger seems like a cell phone charger (45W) and power plug to computer is not standard usb-c, on the bright side this signals that power consumption of this laptop should be super low, according to link below it can be upgraded to 40 GB https://www.memorystock.com/memory/ASUSVivobook14X1400EA.html
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Pablo,
Thank you for sharing your feedback on the ASUS Vivobook Laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Your feedback is greatly appreciated and will be passed to our Product Team for review.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2304031001-0048" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Performance
Rated 5 out of 5 stars
Extremely Pleased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pickup was quick and easy. Love the laptop. It handles all of my programs and apps as well as my old laptop. Only wish I have about new laptop is that it had Windows10 instead of Windows11, Overall I'm extremely pleased with my puchase.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is amazing. It is fast and very reliable. I have had it for over a year without a single problem. It can get a little hot with too many applications opened so I bought a computer fan for it to sit on. I love this!
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Perfect! Great buy for the money!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this on sale and can not beat what I got for the price. Even through Black Friday and cyber Monday, this is still the best deal I could find. Meets and/or exceeds all of the College requirements I needed it to meet.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Good enough for light work.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good enough for light work - I don't need a lot of websites for work, it works fine for the price.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Asus is the only computer I'll buy ever again
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this computer, runs like brand new even tho I've had it a bit and I've yet to have a single issue with it
I would recommend this to a friend - Pros mentioned:Speed
Rated 4 out of 5 stars
Nice Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's pretty good for so far. It's quick. The only thing I don't like is not having much control compared to like a Windows 7 laptop. I was using that before I upgraded and I feel like I could do more with that UI.
I would recommend this to a friend - Pros mentioned:Speed
Rated 4 out of 5 stars
Good household machine, easy setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The i3 processor is fine for word processing, spreadsheets and other document handling. Excellent household machine so long as you are not into heavy graphics or gaming. The setup was quite simple.
I would recommend this to a friend









