Customer Ratings & Reviews
- Model:
- X1400EA-I38128
- SKU:
- 6536327
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers value the Vivobook 14" laptop's ease of use, affordability, and performance. Its compact size and lightweight design are also frequently praised, along with generally positive feedback on battery life. However, some customers point out the lack of a touchscreen and limitations with the viewing angle.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Works great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for the money! Works great for my music programs.
I would recommend this to a friend - Pros mentioned:Price
Good deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good for the price its at. I use it for school and it does the job.
I would recommend this to a friend - Pros mentioned:Price
Great laptop for a great price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is great. Working good for little stuff. Great laptop for a great price.
I would recommend this to a friend Hard to recommend, but worked for me.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this earlier this year to replace a pc that died on me and have been using it for several months now. To be quite honest though, I find that this laptop has more cons than pros, though in my case this was still way better than my ancient pc that this replaced. First off, the product page mentions that the display is an LED backlit screen however the viewing angles and brightness resemble that of an LCD screen. The laptop only comes with 8GB of memory which is not a whole lot nowadays, but can be easily upgraded with and extra 8 for a total of 16 which makes it run noticeably smoother. Getting into the device was very easy too with only a handful of philips head screws holding down the backplate and it just snaps off from there. I did notice however that there is an unused bit of space on the interior that seems to fit a SATA SSD, though I did not manage to find a port to plug one in to the motherboard, but it is odd that they just left that empty space inside that could have been used for extra battery. It might be a hold over from the chassis possibly being an older design that used a SATA SSD being resused for this build. The battery life is very poor and you'll find yourself having to plug in the charger after a couple hours, or less, depending on what tasks you're doing. The speakers are located underneath the laptop making audio sound muffled especially if you have it sitting on a soft surface like a bed. The intake fan is also on the bottom with only small rubber feet to lift up the laptop that will only help on a flat surface, so again you'll get restricted airflow if you have the device on anything but a flat surface. Overall the specs make this a hard sell when you could likely find much better for around the same price range. Might make a decent first laptop for a kid, but I can't recommend it otherwise as I only bought it since I caught it on sale and it was within my budget for a quick replacement for my pc needs and it worked for me.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear MetroidFan69,
Thank you for sharing your feedback on the laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review.
To troubleshoot the battery issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306005648-0013" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1043914/#A4
- Pros mentioned:Speed
Good for What I Needed!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.plays the games I needed it for, and also runs a lot smoother than my HP!
I would recommend this to a friend - Pros mentioned:Price
Asus Laptop !!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for a great price! Highly recommend purchasing this.
I would recommend this to a friend - Pros mentioned:Ease of use
Functional
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't used a laptop in over 20 years and I am very pleased with this Asus laptop. Functional and easy to use
I would recommend this to a friend Exelent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is very good realy. Is beatiful and think, the color especial silver
I would recommend this to a friend- Pros mentioned:Speed
Great basic needs laptop.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great laptop for basic online needs. Not slow enought to anger you lol
I would recommend this to a friend Asus laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very much enjoying this lightweight laptop. Great screen - very crisp and clear.
I would recommend this to a friend- Pros mentioned:Performance
Great little laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very smooth performance for everyday use. And works great from streaming videos as well.
I would recommend this to a friend - Pros mentioned:Ease of use
Nice computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect computer for the basics. Would highly recommend
I would recommend this to a friend - Pros mentioned:Ease of use
Good deal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far works great for everyday use easy to use and screen looks nice and colorful
I would recommend this to a friend - Pros mentioned:Price
value prop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for what you are paying. Not high powered or great graphics, but a good value for $250.
I would recommend this to a friend - Pros mentioned:Price
✅
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good laptop , i am very happy , the price was fair
I would recommend this to a friend - Pros mentioned:Price
Good First Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price and a good first laptop for yourself or a older kid etc.
I would recommend this to a friend - Pros mentioned:Price
Great For Casual Use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect laptop for casual use (browsing, emails, banking, etc). Got it for $199.99 on sale which is a steal.
I would recommend this to a friend - Pros mentioned:Performance
Great for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for a young student. Should be adequate for most online assignments.
I would recommend this to a friend - Pros mentioned:Price
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price! Bought it for Mr granddaughter for her Senior Year in High School.
I would recommend this to a friend - Pros mentioned:Price
Perfect Labtop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can’t beat the price of a great Labtop which has all the bells and whistles too.
I would recommend this to a friend