Customer Ratings & Reviews
- Model:
- X1400EA-I38128
- SKU:
- 6536327
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers value the Vivobook 14" laptop's ease of use, affordability, and performance. Its compact size and lightweight design are also frequently praised, along with generally positive feedback on battery life. However, some customers point out the lack of a touchscreen and limitations with the viewing angle.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Great pc
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pc for the money. Too bad theee hard to get. I wanted two of them but they couldn’t get another one.
I would recommend this to a friend - Pros mentioned:Size
Laptop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Perfect size for traveling and great to use when booking trips for my clients.
I would recommend this to a friend - Pros mentioned:Price
A STEAL!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was such a steal of a laptop. Definately worth getting it just for the price alone.
I would recommend this to a friend - Pros mentioned:Ease of use
Great laptop for those on the go
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very convinent very loghtweight perfect compliment to a busy professional
I would recommend this to a friend Best laptop in its segment
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks and works as expected. This is best laptop in its range. Not so heavy battery lofe is good.
I would recommend this to a friend- Pros mentioned:Ease of use
New laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to start up and able to transfer data from my old laptop.
I would recommend this to a friend - Pros mentioned:Performance
Good Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smooth, good display and performance. Display is touch, working fine
I would recommend this to a friend - Pros mentioned:Speed
Good product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop work great fast processing Does not work well with emulators
I would recommend this to a friend - Pros mentioned:Performance
Te Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works excelent. I love the brand ando it's a good price
I would recommend this to a friend - Pros mentioned:Speed
ASUS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Works just as expected! Fast enough, enjoy
I would recommend this to a friend Hard to recommend, but worked for me.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this earlier this year to replace a pc that died on me and have been using it for several months now. To be quite honest though, I find that this laptop has more cons than pros, though in my case this was still way better than my ancient pc that this replaced. First off, the product page mentions that the display is an LED backlit screen however the viewing angles and brightness resemble that of an LCD screen. The laptop only comes with 8GB of memory which is not a whole lot nowadays, but can be easily upgraded with and extra 8 for a total of 16 which makes it run noticeably smoother. Getting into the device was very easy too with only a handful of philips head screws holding down the backplate and it just snaps off from there. I did notice however that there is an unused bit of space on the interior that seems to fit a SATA SSD, though I did not manage to find a port to plug one in to the motherboard, but it is odd that they just left that empty space inside that could have been used for extra battery. It might be a hold over from the chassis possibly being an older design that used a SATA SSD being resused for this build. The battery life is very poor and you'll find yourself having to plug in the charger after a couple hours, or less, depending on what tasks you're doing. The speakers are located underneath the laptop making audio sound muffled especially if you have it sitting on a soft surface like a bed. The intake fan is also on the bottom with only small rubber feet to lift up the laptop that will only help on a flat surface, so again you'll get restricted airflow if you have the device on anything but a flat surface. Overall the specs make this a hard sell when you could likely find much better for around the same price range. Might make a decent first laptop for a kid, but I can't recommend it otherwise as I only bought it since I caught it on sale and it was within my budget for a quick replacement for my pc needs and it worked for me.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear MetroidFan69,
Thank you for sharing your feedback on the laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review.
To troubleshoot the battery issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306005648-0013" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1043914/#A4
- Pros mentioned:Speed
Excellent purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast and does the job.really impressed and would recommend it to anyone who wants a Budget laptop
I would recommend this to a friend - Pros mentioned:Ease of use
Easy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device performs well and is easy to navigate.
I would recommend this to a friend - Pros mentioned:Performance
ASUS Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An overall great computer that does everything I need, and have had no problems with it so far.
I would recommend this to a friend - Pros mentioned:Ease of use
Can stream OBS with multiple Cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for light streaming via OBS it is an amazing on the go workstation!
I would recommend this to a friend - Pros mentioned:Size
Mtly computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap faster and good and small you take everywhere I love my computer
I would recommend this to a friend - Pros mentioned:Performance
Perfect for regular use.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has served all my needs without issue.
I would recommend this to a friend - Pros mentioned:Ease of use
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up and use. It is perfect for my needs
I would recommend this to a friend - Pros mentioned:Size
ASUS Vivobook laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great basic laptop, for school and browsing needs, very compact.
I would recommend this to a friend - Pros mentioned:Speed
ASUS vivo book
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for school and entertainment not slow or anything haven’t had any issues
I would recommend this to a friend