Customer Ratings & Reviews
- Model:
- X1400EA-I38128
- SKU:
- 6536327
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers value the Vivobook 14" laptop's ease of use, affordability, and performance. Its compact size and lightweight design are also frequently praised, along with generally positive feedback on battery life. However, some customers point out the lack of a touchscreen and limitations with the viewing angle.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Asus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for the price, for what I use it for.great feal
I would recommend this to a friend - Pros mentioned:Performance
Good Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works good for the kids. It's a good laptop for them to use it for school.
I would recommend this to a friend - Pros mentioned:Performance
Fantastic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t have no issues.. Great Product !!!!!!!!!!!!
I would recommend this to a friend Asus vivobook 14" review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good laptop, fast and light weight, works well for general everyday use
I would recommend this to a friend- Pros mentioned:Price
Review
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop compare to the price. Works very well!
I would recommend this to a friend - Pros mentioned:Performance
Good laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good and fast device considering price and also compared to other similar devices
I would recommend this to a friend - Pros mentioned:Size
Needed a laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice unit for the price, takes care of a need. Will buy bigger next time.
I would recommend this to a friend Hard to recommend, but worked for me.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this earlier this year to replace a pc that died on me and have been using it for several months now. To be quite honest though, I find that this laptop has more cons than pros, though in my case this was still way better than my ancient pc that this replaced. First off, the product page mentions that the display is an LED backlit screen however the viewing angles and brightness resemble that of an LCD screen. The laptop only comes with 8GB of memory which is not a whole lot nowadays, but can be easily upgraded with and extra 8 for a total of 16 which makes it run noticeably smoother. Getting into the device was very easy too with only a handful of philips head screws holding down the backplate and it just snaps off from there. I did notice however that there is an unused bit of space on the interior that seems to fit a SATA SSD, though I did not manage to find a port to plug one in to the motherboard, but it is odd that they just left that empty space inside that could have been used for extra battery. It might be a hold over from the chassis possibly being an older design that used a SATA SSD being resused for this build. The battery life is very poor and you'll find yourself having to plug in the charger after a couple hours, or less, depending on what tasks you're doing. The speakers are located underneath the laptop making audio sound muffled especially if you have it sitting on a soft surface like a bed. The intake fan is also on the bottom with only small rubber feet to lift up the laptop that will only help on a flat surface, so again you'll get restricted airflow if you have the device on anything but a flat surface. Overall the specs make this a hard sell when you could likely find much better for around the same price range. Might make a decent first laptop for a kid, but I can't recommend it otherwise as I only bought it since I caught it on sale and it was within my budget for a quick replacement for my pc needs and it worked for me.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear MetroidFan69,
Thank you for sharing your feedback on the laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review.
To troubleshoot the battery issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306005648-0013" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1043914/#A4
- Pros mentioned:Ease of use
Great laptop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little laptop! It does everything I want it to do.
I would recommend this to a friend - Pros mentioned:Price
Excellent value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value , and price performance for a $150 laptop!
I would recommend this to a friend - Pros mentioned:Performance
Must buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best computer so far, no complaints here. Asus, best brand.
I would recommend this to a friend - Pros mentioned:Price
Good basic laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good basic laptop. Great price and looks good too.
I would recommend this to a friend - Pros mentioned:Ease of use
Wondeful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect price, easy to use. Great for work and use!
I would recommend this to a friend Nice price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good device at a very good price. It gets the job done.
I would recommend this to a friendAsus vivobook
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is a special gift for my nephew and he's been using for his school work
I would recommend this to a friend- Pros mentioned:Performance
Awesome laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop performance is absolutely superb worth the price.
I would recommend this to a friend Very happy with it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son for Christmas of 2023. Over a year later, he's still very happy with it. He uses it daily to play games amongst other things.
I would recommend this to a friend- Pros mentioned:Speed
Good computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer is fast and great for what we need it for.
I would recommend this to a friend - Pros mentioned:Ease of use
computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer for the money,works great easy to work
I would recommend this to a friend - Pros mentioned:Performance
Work at home pc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent pc for office work, meetings and presentation
I would recommend this to a friend