Customer Ratings & Reviews
- Model:
- X1400EA-I38128
- SKU:
- 6536327
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers value the Vivobook 14" laptop's ease of use, affordability, and performance. Its compact size and lightweight design are also frequently praised, along with generally positive feedback on battery life. However, some customers point out the lack of a touchscreen and limitations with the viewing angle.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Touch screen
Great budget laptop
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave this a three only because of its size and screen quality. All other features are great, this really is the ultimate budget laptop.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear William B,
We are happy to hear that you are pleased with the laptop. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. It is our hope that the device continues to operate normally and that you enjoy using it. It is greatly appreciated that you have provided us with your feedback, which our Product Team will review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2304031001-0043" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Not a bad purchase.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The purchase was for my uncle, who just wanted to monitor some of his store details. i.e excel sheets and some other store related tools. the product is overall not bad at all. but there is a slight lag, when doing something parallel.
I would recommend this to a friendGood to go
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well so far. I probably should have purchased a pc with more space, but 128 gb is sufficient for most of my needs. It's a decent computer if you just want one for basic home and school needs.
I would recommend this to a friendGood value laptop!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this on sale and i got to say its a pretty good computer! The processing power is ok. Sometimes it will freeze when your switching web pages but usually its okay. The screen is average. It gets the job done.
I would recommend this to a friendWorked as Temporary Replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a temporary laptop while mine was being repaired by manufacturer. It served its purpose and I will be giving to my daughter. It has minimal memory compared to many, as reflected by the low price. Browsing speed is good.
I would recommend this to a friendPurchased for school
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I bought three of these while they were on sale. They are working perfectly for our needs. We started homeschooling our children and we have had no problems. The speakers sound good and the camera has great picture quality.
I would recommend this to a friendPerfect student laptop
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughter to use for her homeschooling. Does everything as expected. Would easily recommend to anyone that is in need of a laptop for doing most things via web browser.
I would recommend this to a friend- Cons mentioned:Touch screen
not touchscreen
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not touchscreen as stated in specs. good for cost
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Tina,
We appreciate you sharing your feedback on this model. We hope that in time you will be able to use the unit and be satisfied with your purchase. We do value our customers and take negative customer service experience very seriously.
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2304031001-0001) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Saskeia
ASUS Customer Loyalty US Support
Great performance without breaking the bank
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The is a great laptop for my college kid. Asus products are really reliable and this one makes a great impression for all my child needs to get him through his first year in college. Works great and the price was not breaking the bank.
I would recommend this to a friendLaptop Asus Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase my Asus laptop from Best Buy and I love it. The store associate took their time to help me find the laptop that best suited my needs. I would definitely recommend to someone.
I would recommend this to a friendWorks as anticipated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the computer for researching and homework, so far what I can say is that it's reliable, and loads the internet fast and efficiently. I'm happy with it and I am happy with the price.
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing, restarting takes a long time which is sometime very annoying in my opinion, and sometimes the computer just lags. But that is pretty rare, so I would say buy this computer, great price. So overall it’s good
I would recommend this to a friendLemon with solution
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the size, name, color. Memory and SSD could be larger, but for the prize its ok. I bought it on sale. The problem is: after I put my informations, including credit card info, it stopped working. Screen up, mouse nowhere. Tried everything I could without any results. You can do nothing. It is a lemon. It happens, but it is frustrating. After a week and after some help from Bet Buy online, I did find one of the same at the store and were able to exchange it. (The new one is working fine - although it is just the second day :)
I would recommend this to a friendNot what I thought
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a a nice device for searching and doing light work. I didn't realize there was no camera. That was disappointing when I was trying to set up for a meeting. This laptop is not what I thought.
No, I would not recommend this to a friendSturdy laptop
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a champ. 128 Gig SSD is a little small, but if you have OneDrive account you have a 1 TB on line... no big deal.
I would recommend this to a friendBasic inexpensive laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must turn off default S mode to install Chrome or anything non-Microsoft. Unusual RAM it uses was really cheap on Amazon so that was easy upgrade. Win 11 now makes it harder to add local account OR to use a "domain" email account - but your company may have its Office 365 license under a domain account. MS is making it harder and harder to actually use any "good deal" you may have already bought from them. Get ready to work. Got this on super door-buster sale at BestBuy (about $220) so its still worth it.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Kim P,
Thank you for sharing your experience with your laptop, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. As a customer-oriented company, we are committed to providing a positive shopping experience every time. We appreciate your feedback which our Product team will review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2304031001-0037" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Owner
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice one very easy to open. Thank you so much. Have a great day.
I would recommend this to a friendasus laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well it had all of the functionality I needed to get me through my browser-based workload. But the speakers weren’t my favorite, and the battery life was just too short.
I would recommend this to a friendASUS-Vivabook 14" Laptop.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Asus Vivabook is a very good and fast computer. I like the thinness of it . Also, it is very versatile with the 8Gb memory, it can do anything you need to do. And the price won't tax your pocketbook.
I would recommend this to a friendBest laptop for school
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of windows 11 BUT I love this laptop so far. I use it for school and it is so much better than my old computer. I love that the camera is good quality.
I would recommend this to a friend