Customer Ratings & Reviews
- Model:
- X1400EA-I38128
- SKU:
- 6536327
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers value the Vivobook 14" laptop's ease of use, affordability, and performance. Its compact size and lightweight design are also frequently praised, along with generally positive feedback on battery life. However, some customers point out the lack of a touchscreen and limitations with the viewing angle.
This summary was generated by AI based on customer reviews.
Worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! At first I was hesitant as I got a great deal on it. Definitely worth it!
I would recommend this to a friendExcellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! Totally worth my money. Super fast and useful but the battery life only lasts one hour…
I would recommend this to a friendGood beginning laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, basic laptop for everyday email and word processing. Not the fastest, but not sluggish. Good screen resolution.
I would recommend this to a friendGreat laptop value for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a Windows laptop for a graduate course and this Asus Vivobook offers great value for the price, a reliable laptop,
I would recommend this to a friendNever regret buying
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product, compare the price grate deal. Professional team work, knowledgeable technicalities at the store
I would recommend this to a friendLove my new Laptop...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always love going to BestBuy to get my laptop and or any thing! I Need I always walk away a happy customer.
I would recommend this to a friendLaptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent I really like to buy in best buy, the quality is enough, I use to buy computer and cellphones
I would recommend this to a friendWorks outstanding!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy this laptop. Works well, I like how the quick keys have the picture to help you navigate better. An awesome deal works great.
I would recommend this to a friendLittle Power Machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great starter computer with a great pack of power to take care of personal , business , or schooling situations.
I would recommend this to a friendWorth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it has done everything I purchased it for. Although the screen sharing without a direct connection does drop a lot
I would recommend this to a friendasus review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far it's ok. i am waiting to see how it performs over a longer period. but they buying process was simple.
I would recommend this to a friendReview
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop works great and easy to use, my only complaint would the battery life.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Melissa,
Thank you for sharing your experience with the laptop, and we apologize for the battery problem you've encountered. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please allow us to make your experience with ASUS a better one.
To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2304031001-0038" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1043914/
Value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product for the price. Gets daily use being transported and holds up great.
I would recommend this to a friendLaptop
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been great use it with my circuit. Husband uses it for surfing the net been great
I would recommend this to a friendPaulC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lot simpler than my Windows10 PC, also it connects to all my other devices easily.
I would recommend this to a friendasus 14 “ laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great all around laptop for students, not too big or bulky but has good connectivity
I would recommend this to a friendOffice laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for a daily office laptop. Does a great job with the dual display monitor setup we have.
I would recommend this to a friend,,,,,,,,,
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product, terrible sales reps.,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
I would recommend this to a friendNice
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the money i paid it’s a very good computer worth it
I would recommend this to a friendGreat laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grandson loves it! He uses it to play games with friends, draw and text me.
I would recommend this to a friend