Customer Ratings & Reviews
- Model:
- X1400EA-I38128
- SKU:
- 6536327
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers value the Vivobook 14" laptop's ease of use, affordability, and performance. Its compact size and lightweight design are also frequently praised, along with generally positive feedback on battery life. However, some customers point out the lack of a touchscreen and limitations with the viewing angle.
This summary was generated by AI based on customer reviews.
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||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product, terrible sales reps.,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
I would recommend this to a friendGreat laptop, bad service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greate product. But at the moment when i picked up the product. It took so long.. 1 hour
I would recommend this to a friendGreat laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grandson loves it! He uses it to play games with friends, draw and text me.
I would recommend this to a friendExcellent laptop!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop for an amazing price. It does everything we need. Thanks Best Buy!!!
I would recommend this to a friendWorks good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It great, works well. My computer is a little slow but I think that's from something that I did
I would recommend this to a friendGreat Laptop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ASUS - Vivobook 14" Laptop - Intel Core i3 with 8GB Memory is good.
I would recommend this to a friendNice
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the money i paid it’s a very good computer worth it
I would recommend this to a friendSimple but good laptop.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works for what I need it, I use it mainly to study and so far it’s great.
I would recommend this to a friendGreat high quality laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is a great and fast high quality laptop! Looking for this one for a long time and finally have discount for it!
I would recommend this to a friend:)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it, it does what you’d need it to do, can be slow at times but that may be my fault
I would recommend this to a friendGood quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect for my schooling. Good computer! Best Buy had it ready the same day I ordered it for pickup.
I would recommend this to a friendWorks as advertised for a low price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent starter laptop for my 13 year old son, would absolutely buy again.
I would recommend this to a friendLove
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my daughters gaming!! I am really pleased with this laptop!! Totally worth it!
I would recommend this to a friendGreat laptop for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't think you can get a better Windows laptop for this price. I'm very happy with it
I would recommend this to a friendLaptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very good laptop my daughter love it she uses it every day
I would recommend this to a friendComputer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't program the computer. I will go back to have it done for me.
I would recommend this to a friendGreat computer on the deal
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ignore those comments on not a touchscreen. What are you expecting out of such a deal? Don't be so greedy please.
I would recommend this to a friend- Cons mentioned:Touch screen
Poor screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hardware was good but I found it had a really poor screen.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear DanielS,
We are sorry to hear that the unit has a poor screen. We hope that in time you will be able to use the unit and be satisfied with your purchase. We do value our customers and take negative customer service experience very seriously. We would like the opportunity to investigate your feedback further. Feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. We’ll work with you to resolve any issues as quickly as possible.
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2304031001-0017) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Saskeia
ASUS Customer Loyalty US Support
pleased
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just got this and so far I am pleased. Plan to get another for my sister
I would recommend this to a friendBest Buy Rocks!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A smooth transaction! An awesome product! The easiest purchase I had in years!
I would recommend this to a friend