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Customer Ratings & Reviews

Your price for this item is $106.99
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The comparable value price is $429.99

Customer reviews

Rating 4.5 out of 5 stars with 1052 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Vivobook 14" laptop's ease of use, affordability, and performance. Its compact size and lightweight design are also frequently praised, along with generally positive feedback on battery life. However, some customers point out the lack of a touchscreen and limitations with the viewing angle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,052 reviews
  • Pros mentioned:
    Speed
    Cons mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Better than expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Laptop is fast and good for everyday use. Screen and speakers could be better. Definitely a good budget laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value for a basic laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started up easy and worked right out of the box. It is used mostly for internet browsing and playing Roblox for my preteen. Handles all that and even use a dock to display on a 50” tv and it looks really good although took some tuning to get it right. Minecraft was functional as well and so far if you adjust the settings battery was bad although could have been better possibly but it is very functional and exactly what we needed for an incredible price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Luke

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has the storage and speed that is needed for college. Light weight. Warranty snd service contract

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    If you haven't had a laptop in a long time....

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I only have a day with the laptop. I mostly went for this laptop for the price and for the specs and features it offered for the price ($269.99)! My first issue came after I shutdown the computer with the power button (not knowing how on windows 11) and I turned it back on after a few minutes, it started quickly but went into a dark screen! I waited 15 minutes before realising I needed to restart it. Then, I started to make a video on clipchamp with facebook, youtube, and another tab open. That ran well for minute but then microsoft edge crashed. For a second I tought it was the laptop. So I let it refresh on its own. After a few minutes I came back and worked on clip champ for another minute until it crashed. So I waited, then I moved the mouse and noticed it wasn't the laptop but the browser!! I did some research and noticed everyone logs off windows s mode because it doesn't allow you to download other browsers (google). Then I realised that maybe it could also affect the ram. So, I risked everything and logged off s mode and installed Chrome. So far today I worked for about an hour without issues, but I only ran facebook, clip champ, and 2 other tabs looking for pictures. For now I rate this computer 4 stars, if I jave any issues I will come back and comment. Ofcourse I don't expect this laptop to do some 4k video editing but it does the job for some youtube videos under 1080p and that's good enough in my opinion. If I dont have any issues after these slight changes I made, I will give this laptop its well deserved 5 stars!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    It’s aight I guess

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The aesthetics are super basic. It looks old, feels old, the keyboard clicks remind me of middle school. But for a basic office computer, the functions are more than sufficient and getting two for about 600 dollars is definitely a bargain. It could be ALOT better but I’d expect to pay more for better so I think I’m generally satisfied.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t beat the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely good for what we want on are church and she’s fast,external hard drive and jus amazing for the price

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    All you need in a laptop!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. Best Buy deals cant be beat. Great, economic, and light.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    Definitely better than a Chromebook.

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a review for the ASUS Vivobook 14” base model part number X1400EA-I38128, to make sure we’re talking about the right machine. The Vivobook line has a lot of options and sizes. I got this little laptop specifically to check out how mainstream low-end machines have progressed since the last “thin and light” machine I had which was then called a “netbook”. This is a real laptop rather than a netbook or Chromebook style machine with bottom of the barrel components and questionable functionality. The look of the machine is clean and uncluttered, all silver/grey with a dark grey border around the screen which is nice as it adds the appearance of more contrast on the display. The paint is thin and fragile, scratches extremely easily and shows fingerprints strangely well for a silver finish. There is noticeable chassis flex when lifting the laptop or using it on my lap. When the screen is closed it does firm up a bit, but this doesn’t feel like a machine that will take much physical abuse, it almost feels fragile. The keyboard is a usual compromise for a 14” laptop (most, at least), slightly cramped, especially the top row where the volume control and other shortcut keys are located. It seems to require looking down at the keys to make sure of what I’m pressing. At least backspace and tab are fairly full sized. I consider a backlit keyboard table stakes on a laptop now, so it’s right about inexcusable in 2023 to skimp there… The display panel is a dim, low contrast, low viewing angle TN panel, at low resolution. Text and graphics are rendered fairly well, but it’s so dim I’ve had to turn off a lamp to get more contrast while typing this review. It washes out almost completely in sunlight. I was disappointed in the display, it’s exactly as good as the Gateway laptop I bought 15 years ago and that’s not a compliment. Hardware specs are about what one would expect at this price point-an Intel Core i3 dual core/4 thread low power mobile processor, 8 GB of RAM and 128GB of NVMe storage. It is enough to run Windows 11, office apps, web browsing, and very light gaming. Make no mistake, even though the little Best Buy processor ranking graphic says “Medium”, this is a low-end chip designed to sip power. It works fine for everyday office tasks, but even if you upgrade this laptop to max RAM and install large, fast storage- it’s not going to game well or run muti-threaded photography or video software very well. Peripheral connectivity is good with three USB-A (original flavor) ports, one being USB 3, and one USB-C port, HDMI, and a headphone jack. The USB ports on the right side are USB 2 speed, so they would be useful to connect keyboards or mice or thumb drives with small files. The left side ports are USB 3.2, which are very fast ports that are great to use with external hard drives or other devices that need more power to run or charge. This laptop will not charge via USB-C, which means you need to keep the 45-watt proprietary charger handy. Sound is very good off the headphone jack with my Koss Porta-Pros plugged in. The speakers are not as bad as I expected, they’re fine for watching videos or TV shows, they have a wide soundstage, but they’re teeny laptop speakers, so they don’t have much(any) bass or real range for music listening. In everyday use, primarily web browsing, I found this machine would seem to just stop responding for very short periods of time, it feels like clumsy processor throttling, so I’ll blame Microsoft or Intel and not the ASUS add-on software that seems to have a few little hardware tweaks available. I did a few small projects in Affinity Photo and the laptop ran everything well with no strange hiccups or stuttering. I think maybe a couple of tweaks in the power management might get a little more, but I doubt it’s worth the bother. This model of the Vivobook does not have the fingerprint reader, the trackpad based numpad, or backlit keyboard, all of which are features that make a Vivobook more unique and useful. Without any of these features available, I don’t think the price is fair for the amount of laptop you get. I would not recommend this particular model of the ASUS Vivobook, but there are many other more full featured models that are worth consideration and offer a better value than this stripped down version.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Buddy Brown,

      We appreciate you sharing your feedback on this model. We hope that in time you will be able to use the unit and be satisfied with your purchase. We do value our customers and take negative customer service experience very seriously.
      If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2304031001-0006) for us to better assist you.

      Thank you for choosing ASUS!
      Best Regards,
      Saskeia
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    My fave new Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my purchase because it was what I was looking for in a laptop that was contingent on me. I do appreciate the payment option that I have in paying $29 a month, which I can manage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great School Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for school use (what I will be using it for). Has all the features you need plus light weight and long battery life!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a good laptop for the price. Works well for my school load and other use as well.

    I would recommend this to a friend
  • Cons mentioned:
    Touch screen

    Rated 5 out of 5 stars

    computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works fine however the battiery does not last long like hp and the screan is not as clear as hp

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    High Tech Quality.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fast and superb, easy and very sensitive to touch.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Laptop is awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for college and it works great and is really fast

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Asus laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible value...great running laptop...replaced Lenovo laptop very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop. Computer is easy to work with. Very satisfied with purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Problems? It's The Asus Charger!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my first computer in 1980 and have been through about every brand out there. I like Asus. The mousepad isn't great, and it has other issues, but honestly? Of the three Asus laptops I've used in the past fifteen (?) years, two of them I thought were dead. Bought new or bought refurbished it didn't matter. My brother works at Dreamworks and he was baffled by the weird problems I had. Finally I thought back to Old Old Old School solutions to just about anything: Smack it and unplug and plug back in. With each Asus, I had to replace the charger. Right away. So if you consider an Asus, go to a Big Box Store and buy an Asus or Asus-compatible charger. It really is that simple.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Mock J,

      We sincerely apologize for the issues you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.

      Please allow us to make your experience with ASUS a better one. To further investigate the problems you're experiencing, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2304031001-0045" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great computer for price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is perfect for my daughter school work for online and she is only 11

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Perfect for school

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and affordable laptop for school. Nothing fancy but just right.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Asus Laptop Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing and way above expectations, I use it personally for recording music.

    I would recommend this to a friend