Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 262 reviews
(262 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the VivoBook 14" Laptop's lightweight design, affordable price, and user-friendly interface. They appreciate its portability, value for money, and ease of use. However, some customers have expressed concerns about the limited storage space and screen quality.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
TOO SMALL
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DIDN'T like too small for me. returned it to store.
No, I would not recommend this to a friend- Pros mentioned:LightweightCons mentioned:Screen
Rated 5 out of 5 stars
Best bang for the buck!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It really comes down to what you are looking for. I wanted something that felt responsive, portable and didn't break the bank. The smaller size from 15.6 to 14 does make a huge difference for me when traveling or just going to the coffee shop. The laptop comes in just over 3 pounds and it is going to be near impossible to find anything with this performance for less. Beware, you will find other laptops with similar specs for less, but you are not getting the i5 8th Generation chip or 8250u chip. You will get a much slower i5 version 3427u, so be careful. In addition to the performance and mobility, the laptop has a nice design. There were a number of laptops that have similar specs, but they are more money and ugly. Looks matter to me so call me shallow=) The only other laptops, imho, that look good are the Lenovo(which I really like) and the Microsoft Surface(Best looking Machine). I really like both of those brands, but you are going to pay much more. If you are not looking for a gaming computer, then this one has everything a typical user usually wants. Pros - Size weighs slightly more than 3lbs Performance with i5 8th generation chip Cool look SSD drive instead of optical for much faster boots and application response HDMI and Media Card readers included Hi-Def screen Cons - The SSD is only 128GB, you may need some external storage Integrated graphics card too slow for gaming and possibly some applications TN screen, poor when viewing at angles(I only notice this on the dark objects) Not an issue for me because I sit in front of my laptop. My biggest apprehension when purchasing this Laptop was the TN Display, but when I fired this up at Best Buy it put all my worries to rest. To upgrade to Hi-Def IPS display and get the same specs you will have to pay quite a bit more. Lastly, Asus kind of blew it with the newer VivoBooks design. They don't have the same good looks due to lack of nano edge screen.
I would recommend this to a friend - Cons mentioned:Screen
Rated 1 out of 5 stars
Screen went out within a week
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my grandson for graduation. He had it for a week and the screen went out. Had lines all through it. We were both very disappointed and I was embarrassed.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear BRob,
I certainly understand your disappointment and the inconvenience this may have caused you. All ASUS products undergo intensive quality control testing and inspections, this is a random problem. Normally, ASUS provides one year warranty coverage, if product was purchased brand-new, in order to fix or repair any hardware or, part that stop working prematurely under normal usage. If you need more information or further assistance with the warranty for the product, please email me at [email protected] and I would be more than happy to help.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Rated 2 out of 5 stars
Short time laptop
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mom bought this laptop a year and a half ago. She is careful with her stuff. A few days ago a line appeared on the screen. The laptop no longer works.
No, I would not recommend this to a friendRated 1 out of 5 stars
very poor performance
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very disappointed with this purchase, it doesn't worth it, the laptop is really slow downloading programs and apps. it is not user friendly as it is complicated loading programs that get directed to Microsoft onedrive, which tends to get full pretty quickly and asking you to buy more space storage. the screen illumination is off even brightness is set up to standard level. overall, I wouldn't recommend unless you are looking for basic needs such as Netflix and browsing web.
No, I would not recommend this to a friendRated 1 out of 5 stars
Way Too Loud and Hot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This netbook gives off so much white noise and heat I found it impossible to use. I returned it within one day of attempting to make friends with it. I am a huge Asus fan, owning an Asus ZenPhone and two Asus Netbooks that are great. I am sure that if you enjoy white noise and do not mind heat from your device, this would have been a good deal. I got a Lenovo instead (first time owner of a Lenovo), and I am liking it just fine.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Moon,
It's great to know that you are an ASUS fan!. I do understand your concern about thermal and noise issues you are experiencing with the laptop. It is normal for the fan to spin at full-throttle and generates excessive heat than normal while the laptop is under heavy load like, WINDOWS Update and antivirus scan. When system resource utilization is high, this will generate more heat than normal and tends to trigger the fan to spin at full-throttle. It does decreases or normalizes once utilization goes down. Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Rated 2 out of 5 stars
Thumbs down
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not touch screen, keyboard not backlit. Deal breakers for me. I had to return this item.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Cherribum,
I certainly understand the inconvenience this may have caused you if you received the laptop with no touchscreen and no backlight keyboard. The product was advertised not having these features. ASUS carries a wide range of computer products that will definitely meet your computing needs or requirement. Should you need further assistance with ASUS products, please email me at [email protected] and I would be more than happy to help.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Rated 1 out of 5 stars
Not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a refurbished laptop. I'll never do that again. It likes to black out for a second or two when on Facebook. Sometimes it just closes it. When I play a game it has a delay in its actions. It has slowly developed these problems after a while. I installed an antivirus program first thing.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Notageek,
I certainly understand your unhappy or disappointment with laptop that you purchased. All products refurbished by ASUS undergo intensive quality control testing and inspections. If you started experiencing stability issues with the unit, please make sure cumulative WINDOWS Update needs to be installed periodically in order to maintain optimum speed and performance. The screen blacking out momentarily normally occurs when update are being applied in the System Registry. If you need further assistance with the product, please email me at [email protected] and I would be more than happy to help.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Rated 1 out of 5 stars
Total piece of crap.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop wouldn't work unless plugged in. Warrantied out and bought a surface instead.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear BigAndTasty1,
I certainly understand your disappointment and the inconvenience if the laptop will not work in battery mode, without the AC adapter connected. In order to run the unit in battery mode only, please make sure the battery has an ample amount of charged life. If the problem persisted and you need further assistance, please email me at [email protected] and I would be more than happy to help.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Rated 1 out of 5 stars
bad laptop
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.less than a year old it crashed... wont turn on.. now what..??
No, I would not recommend this to a friendRated 5 out of 5 stars
Solid performance at an impressive price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a new laptop for my Masters in Data Science program and didn't want to break the bank. This laptop is a champ and has really surpassed my expectations. The hardware is exceptional for the price point and really does strike a meaningful balance between performance and battery. If you manage the battery well, then expect it to last a long time. I flew from Seattle to Paris (10 hours) on a single charge and still had 20% left when I landed (I used my laptop almost the entire flight for homework and coding). The laptop is great, but It isn't perfect. The screen is OK. I don't think it is as bad as some of the prior review's say, but it isn't anything super special. My main complaint is the TOUCHPAD. It can be finicky at times, but hopefully well resolve it self with time. If not, then I'll just use a travel mouse. Don't let it deter you from this wonderful machine.
I would recommend this to a friend- Pros mentioned:Price, Speed
Rated 5 out of 5 stars
Fabulous powerhouse, great for the price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super fast machine. Light and very portable. Ignore the reviews about the screen... it's fine. Perfect laptop for the price.
I would recommend this to a friend Rated 5 out of 5 stars
Fast and Sleek
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop works very well and is very intuitive and fast. There are some negative reviews regarding the screen quality. I can tell you the screen quality is above standard for a work laptop. Loving the fact that it comes with a backlit keyboard and the laptop is very light. It also allows for light gaming, "ie: Minecraft, Roblox". You won't go wrong buying it if you want a good work laptop that won't break the bank.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Great Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I owned a Zenbook before buying this laptop. This laptop is much better than the Zenbook. It is faster and boots up almost instantaneously. The display is more than adequate and the battery last for around 6 hours. Keyboard is great. The weight is ideal. I use this laptop when on vacation travel and surf the net at home. I am totally satisfied.
I would recommend this to a friend - Pros mentioned:Speed
Rated 4 out of 5 stars
Runs VERY hot
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my mother and she mentioned that it was lightweight, fast and responsive, and the graphics were great for the small games she played on it. However it runs very very hot. When its started up, it is already at 38C and just gets hotter.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Love
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for college. I had an older ASUS that was okay but needed something a little newer. I was a little skeptical to find something but this computer works great. It's small and lightweight and is super quick! I'm not using it for gaming so I don't know how it would perform. But if you need something for school, this is a great buy!
I would recommend this to a friendRated 5 out of 5 stars
Should have one
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's easy to work with this laptop. I have not experienced any big problems until now. I'm not sure in case you're a gamer or you expect something special; however, if you just need a laptop for general use, such as studying and entertaining, I think this one is a good choice for you!
I would recommend this to a friendRated 5 out of 5 stars
Great Under-$500 Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed an inexpensive PC for business school and this perfectly fits the bill! I mainly use this computer for Excel. I'm an advanced Excel user (only using keyboard shortcuts) and this laptop is great for that purpose - the keys have a satisfying click and the function keys work easily. Also, the Core i5 processor means that Excel runs quickly. The screen clarity isn't great, but overall, a wonderful budget buy!
I would recommend this to a friendRated 5 out of 5 stars
Great computer for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The computer itself works great in most cases except for high load games or graphic renders which is expected for the price and graphics chip. Overall it’s great for school and work use.
I would recommend this to a friendRated 4 out of 5 stars
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will continue to support, but the problem of buying goods is a problem, I hope BB will soon overcome this problem!
I would recommend this to a friend






