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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.4 out of 5 stars with 505 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.2 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 505 reviews
  • Rated 2 out of 5 stars

    Good for the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this price point it has good specs. Performance wise the laptop works great for what it was bought for. I wouldn't do any heavy gaming on the laptop but for the reports and demos it was bought for it does fine. As a previous reviewer stated the keyboard not being backlit makes it hard to read the keys. I am disappointed in the build quality though, after a few days the touchpad has begun to stick and since this model is not carried in stores I can't just go exchange it.

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Genieboy47,

      Indeed, the laptop has a good specification and performance for its pricetag.

      Certainly understand your disappointment with the quality of the product and the inconvenience this may have caused you. With the keyboard, not having a backlit, it is recommended to use the laptop in a well-illuminated workspace.

      All ASUS products undergo intensive quality control testing and inspections, the touchpad being sticky is a random problem.

      Normally, ASUS provides one year warranty coverage, if product was purchased brand-new, in order to fix or repair any hardware or, part that stop working prematurely under normal usage. Replacement or exchange is not provided.

      If you need more information or further assistance with the warranty for the product, please email me at [email protected] and I would be more than happy to help. Or, you can speak to an ASUS live support agent at http://bit.ly/AsusLiveChat.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 4 out of 5 stars

    Asus VivoBook 15

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After difficulty with the store telling me the laptop was ready for pick up and I would go to get it (2 occasions) and they couldn't find it. Eventually they did, I'm pleased with the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I great buy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was perfect for me and my needs. It was fast enough for me to do zoom and still have numerous other programs. I don’t use for much heavy usage but I believe that it will handle it quite well if I should have a need for it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't matter coz it's discounted

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great value for the price. The letters on the keyboard is barely visible. I bought one only because it was an open box for $404

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear harry1,

      I'm sorry to hear that you are unsatisfied with the keyboard design of your laptop, this is certainly not the kind of experience that we want any of our customers to have. I will forward your feedback on the keyboard backlighting to the Product team for review. If you have any general or technical questions, please email me at cl-lane@asus.com and include case #N2102018966-0002 for reference.

      Thank you for choosing ASUS!

      Best regards,
      Lane
      ASUS Customer Loyalty – US Support Asus

  • Rated 5 out of 5 stars

    Exactly what I was looking for.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When searching for a laptop I look for a few key items. I want my device to run smoothly with great quality over all. I've had this device for more then a month and so far I enjoy its over all use. Its allowing me to progress with my business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great screen size, charges quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had a new computer in years, but this one is amazing! It runs efficiently, has a really great screen size and charges quickly. I love the number keypad on the side as well as up top. The mouse is big and easy to operate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a computer ASAP for class and this was great for what I needed. I do have some problems with the touch pad not working properly but I prefer a mouse anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is amazing for the price and don't expect a lot coming from a 500 or 600 dollar laptop, but for sure is the best for what you are getting. It was my first laptop and was definitely the best purchase I have ever made.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    replacement computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue I have found (not Best Buy related) is trying to register the computer with Asus and they keep telling me the serial number I post is not the correct number.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great not-too-expensive premium laptop.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek silver design with a thin screen bezel what gives you a 15.6” monitor with the overall size of a cheaper 14” laptop. SSD hard drive, 8gb memory and Ryzen 5 processor make this a fast laptop for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS - Vivobook 15.6" Laptop - AMD Ryzen 5 - 8GB M

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ASUS - Vivobook 15.6" Laptop - AMD Ryzen 5 - 8GB Memory - AMD Radeon Vega 8 - 512GB SSD - Silver - SilverASUS - Vivobook 15.6" Laptop - AMD Ryzen 5 - 8GB Memory - AMD Radeon Vega 8 - 512GB SSD - Silver - Silver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my razor 5 VEVO notebook ! What an amazing processor perfect for everything. Have not bought something this price for that value ... I really really recommend for any sort of work you do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great to take on trips and out of town, not too big, does all of the things you need to do, and it was priced reasonably....very happy with the screen quality and the speed of the processor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great keyboard, fast, tons of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the keyboard. Plugged in a wireless mouse and disabled the touchpad, works fine. Fast enough for what I need to do. Could use a bit bigger battery!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and better than Intels offering

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than Intels offering. Laptop is slick and great for office use. Only con I would take out of this is the soldiering of onboard ram. But they do allow another ram slot to add more memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's been great and dependable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop doesn't have extra bells and whistles like touch screen and 2-in-1 but it is dependable durable and easy to care for. My children love it and I get a chance to use it every once in a while.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iamwellsatisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Didn't realize how small the computor would be and that it wouldn't have an E:drive. I should have asked more questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast easy set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good..only have had it a couple weeks now ..but was easy to set up and seems to operate fine .Not the fastest computer but gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    does everything I want it to do

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a power gamer, I use my laptop for office work and play some older games. it does everything I need it to do, and everything I want it to do so far/ It is a comfortable size and weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just What I needed!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for my nieces everyday virtual school needs. Unlike her classmates, she has no connectivity issues throughout the entire day! I highly recommend this PC for young students.

    I would recommend this to a friend