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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.4 out of 5 stars with 505 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.2 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 505 reviews
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is great. We bought this computer for our grandson that is in the Army in Hawaii. Delivery was horrible.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good laptop with hard to see keys

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop, but keys are hard to see in certain lighting and they are not backlit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a great laptop! Bought it for my son who is turning 12 yrs old and he love it.. He use it for school since is distant learning. Easy to use..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it's running smoother and better than the other devices in our home. Had a great experience with the Best Buy team with this purchase, too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item for a Christmas gift so we haven't had a chance to use it yet but I'm sure my family will enjoy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Лёгкий, удобный, хорошее качество, быстродействие и работа процессора отличная, но буквы на клавиатуре плохо читаются

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS - Vivobook 15.6" Laptop - AMD Ryzen 5 - 8GB Memory - AMD Radeon Vega 8 - 512GB SSD - Silver - Silver Is a great buy for a everything you want to do.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Keyboard ridiculously difficult to see

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Silver letters on silver keys equals no contrast. Not worth keeping. Less than 24 hours and boxing up to return. I understand the keys aren't back-lit, but they shouldn't have to be to be visible with reasonable light. Rest of the specs are great.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      Thank you so much for your feedback, I'm truly sorry to hear about your experience with the keyboard. Our engineers do ensure to design the best units to suit our customers, rest assured that this feedback will not be unnoted and your information will be passed over to the relevant department. If you have any concerns, feel free to reach out to me at [email protected] and provide this link for reference. I'm here to help you and all others with these issues, as our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is good, not great, for very basic needs. The video playback is pretty choppy and the mic isn’t working.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works for me!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop to use for work. All I use it for is internet and Word documents. It works great for what I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of this computer it has everything you want. It runs smooth no with problems. The only thing I would like it to have is a back-lit key board.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything’s working very well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lab top is working very well for what it is used for and haven’t had any problems with it so far and I don’t expect any problems in the future thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    right size for the daily use, but a bit heavy. not for gaming.not solid built quality but still holds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is spot on .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop. I have always wanted one. Very nice easy to navigate. I basically bought it to keep up with my husband's medical stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. So happy with the computer I purchased. It was delivered sooner than expected, and very well packed. Overall great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is mainly used for my crafting and photos. I have been able to do everything I need to do with it. I really like the oversized keyboard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace a ancient laptop so seems awesome. Bought on sale and couldn’t be happier with it as of now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used Asus before. Good speed and processing power for the cost. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughter reports that the laptop works well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for daughter and no problems with item so far. I have a Best Buy Credit Card and always use rewards points towards part of the purchase price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter for online school and research. I love it. Want one for myself but I see the price went up by 100 dollars now. I got it at 499

    I would recommend this to a friend