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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.4 out of 5 stars with 505 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.2 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 505 reviews
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my stepdaughter; so far so good only owned for a month or so. It’s at my house so I’m gonna give it a whirl as well and do a follow up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for my needs, sometimes it windows are forced to close other that that works good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! The large screen, backlit keyboard and quick processing time are awesome features. I like it so much I ordered two!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer for my shop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is ideal for my purpose. It's small enough to carry, yet big enough to hold my programs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Bother

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is just bad all around. The screen is full and washed out. I am typing this review on my phone because the laptop literally won't do anything. This is brand new and I cant even use it. The only positive if you don't care about screen quality or performance is that the speaker is very good and very loud. Hate that I am still laptop shopping after buying this one.

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Valued Customer,

      We appreciate you sharing your feedback on this model. We're sorry to hear about the issue you're having with the display. Please allow us to make your experience with ASUS a better one. We would recommend that you update the VGA and Chipset driver from our website.
      You can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Rated 3 out of 5 stars

    Nice overall computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this is a good computer. I've had no problems with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 months in and still love this laptop. I did exhaustive research and decided on two of these for hubs and I since we are both in school.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    There wasn't a camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman at the store failed to mention that there wasn't a camera on the computer when trying to sale me on this computer. Now I have to purchase another computer for my daughter to be able to do her school work and her teachers to see her. I specifically asked him if it would be a good computer for a student in high school who does Google classroom.

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Cobi,

      The laptop does have a built-in camera. In order to access the camera, the camera application needs to be launch from "Start " then scroll down and tap on "Camera".

      Indeed, it is a good computer for online or eLearning like, Google Classroom. Make sure it was enabled from the Google Classroom settngs.

      If you need further assistance with the laptop, please email me at [email protected] and I will be more than happy to help. Or, call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at http://bit.ly/AsusLiveChat.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. it's used for school, work as well as volunteer work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my gf to go back to school. She loves it. It's quick and has all the requirements needed for online school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality laptop at a reasonable price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this laptop has enough RAM and a a big enough SSD (always get an SSD) We've had it for a month and no problems so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good computer. Quick respond and good hardware. Materials as average. Not great quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right size. Exactly what i needed. Screen seems crisper than the last laptop I had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s great!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for my online college classes and for virtual check ups with friends and family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Grandson loves it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He uses it for his school programs he can zoom classes and get to send homework in to teacher

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr Carl

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice personal computer for my young middle school child ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Family Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good home laptop for our family. We needed something simple for web browsing/mail and gaming. This has worked perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Limited run puts out a quality product every time. I love the number system. Will purchase other limited run games.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for a beginner laptop user. Specs are okay.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Evo3,

      I'm happy to hear that you are satisfied with your new laptop! This is exactly the kind of experience that we want all of our customers to have. I will forward your feedback to the Product team for review. If you have any problems with the device that would reflect a 3-Star review, please email me at [email protected] and include case #N2011056743 in your email for reference.

      Thank you for choosing ASUS!

      Best regards,
      Lane
      ASUS Customer Loyalty – US Support Asus

  • Rated 5 out of 5 stars

    Great computer for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this computer for participating in online classes. It has a great battery life and plenty of memory for our needs.

    I would recommend this to a friend