Customer Ratings & Reviews
- Model:
- M1603QA-R712512
- SKU:
- 6535990
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the Vivobook 16" laptop's performance, battery life, ease of use, and screen size. Many appreciate its affordability and the ample RAM and storage it offers. However, some users noted that the keyboard lacks backlighting and that the speakers and number pad could be improved. A few also expressed dissatisfaction with the pre-installed operating system.
This summary was generated by AI based on customer reviews.
His gift for himself
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 13yo son brought this laptop, and he love it!!!
I would recommend this to a friendNew Computer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. It is exactly what I wanted and needed for school.
I would recommend this to a friendYes
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok!!!!!!!!!!!!!¡!!!!!!!!!!!!!!!!!!!!!!¡!!¡????????
I would recommend this to a friendValue for money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Configuration at a great price. Recommend!
I would recommend this to a friendASUS-Laptop Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop use for school. Great specs, good value as well
I would recommend this to a friend- Cons mentioned:Keyboard backlight
Do not like this computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not care for this computer. It underlines every thing I type and this is distracting. I did not like the Dell, but it sure beats this one. I wanted an Acer, but all you had in stock was this mess, and it was on sale. I may have to purchase another Sorry
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JoyceK,
We certainly understand your disappointment with the product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2210028105-0007] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
Asus vivo book oled
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really wonder product graphics are amazing i love it
I would recommend this to a friendAsus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best computer I have ever owned! I love it!
I would recommend this to a friendFit size
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to carry outside and can fit in my backpack well.
I would recommend this to a friendLove It
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Asus Vivobook. I am still learning to use it but it's going well.
I would recommend this to a friendGood laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop is great for editing and doing every day things.
I would recommend this to a friendGood value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality software device at a very fair price. Enjoying!
I would recommend this to a friendHeavy Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very heavy laptop. Main reason for return. Was not expecting
I would recommend this to a friendThanks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good system except that I don't really like the S mode part of the system
I would recommend this to a friendGood sales rep
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problems with laptop and informatiff sales people
I would recommend this to a friendAsus vivobook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far happy with laptop, AFTER I GOT A GEEK SQUAD TECH TO MY HOME TO FINISH INSTALL
I would recommend this to a friendHDMI has issue
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The HMDI port has issue with HDMI2.0 monitors. It shutdown after 5 days i replaced second one. Same issue happend again. If you need this laptop to connect HDMI 2.0 monitor you may have same issue.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Wanli Z,
We sincerely apologize for the HDMI issue you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the most suitable products and services. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We appreciate your feedback which our Product team will review.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2211025555-0025" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Decent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent laptop for the money, not great but does the job.
I would recommend this to a friendNew laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product would def recommend go get yours now
I would recommend this to a friendAverage buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer is ok for the price; the keyboard seems quite larger even for a laptop. The size of the keyboard may be adquate for those looking for a full size even on a laptop. The batter is only 3 cells so on battery power is quite rapid.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Isaiah,
Thank you for sharing your feedback on this product. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the most suitable products and services. Your feedback will be forwarded to our Product team for review. If you require any further assistance, please contact our support team at https://www.asus.com/us/support/CallUs.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2211025555-0029" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support