Customer Ratings & Reviews

This computer can't figure out if it has Bluetooth or not. Bluetooth keyboards never stay connected. This is the second computer I've received. I've gone through every step. I've done everything I've reset it. This is a piece of crap. Stay away

Laptop stoped working after one year and a half not sure why just stoped turning on honestly it’s bad quality that’s why this happend

Its ok . My charger is not working . Over all good

Camera stopped working 17 months after purchase. This was basically the ONLY reason I purchased this laptop. Attempting to get support from Geek Squad is laughable. Have been on a "chat" for 15 min trying to get a quote for a fix - agent only responds every 3-5 minutes, tries to sell me "whole home protection." Such a joke.

Good size. Volume isnt loud enough. Quality is good

Screen is dark. I tried to return it, was only one week out of the return period, store would not do it. And I'm a plus member.

In all my years of buying I had never bought anything so frustating as my laptap from ASUS Vivobook . I bought it on the10 of June 2023 and since then it has been a nightmare.I have had to go back to Best Buy 2 times and now I have someone coming to my house on the 26 of July 2023just because my new Laptop is not working

It's an average computer what else do you want....

Had it two days and it loaded up couldn't handle the capacity, so I returned it for a refund

As of 8/2/2023, the network adapter has issues with packet loss and dropping connections out of the box. You *CAN* minimize the effect by effectively downgrading to WiFi 5 in the adapter's properties, but you will STILL get occasional packet loss no matter what you do. It is not worth the hassle at this time.

If you are looking forward to spending extensive amounts of time at your local Geek Squad, this is the computer for you. It has managed ro lock up or malfunction each week since I bought it. None of the ports work so I could not attach an extra portable screen or scanner. The computer is very difficult to turn on and often requires several attempts Nothing but frustration and difficulties from this machine. Definitely wish I had bought something else.

You get what you paid, and no warranty if purchase through BestBuy, I was told I have to bring it to Geek Squad for diagnostic first. I shipped to ASUS service center and waited for almost a month then came back still wont' power up and led lights at all. What a bad experience and no more ASUS laptop

Please correct the specifications bought this laptop and this is false advertising the picture states its an oled brought it home it is an LED screen as well as the resolution being incorrect it is 1920X1200 not 1920X1080 very misleading.

Nice laptop but the lack of USB type C charging along with multiple USB type c ports is a major issue with a 2023 or 2024 laptop. Asus please answer this issue.

The Vivobook 16” is an excellent laptop, especially at the relatively small price for its strong performance level. It is important to note that the Vivobook series computers come in a couple dozen configurations which will have various CPU’s, memory size and even different screens. This review is specifically for the Vivobook M1603QA-R712512. I’ll refer to its most key specifications in this review. This model has an LED screen that is very bright but not as brilliant as the available OLED screen. However, the excellent configuration of this particular model provides exceptional capabilities that would suffice for many users including me. The keyboard has a very solid feel and extra large characters which make it easy to find the keys for my older eyes. It is not a backlit keyboard, so if that is a must-have for you, then you may want a different Vivobook model. The WiFi has the currently fastest speed and is the top of the line WiFi 6 - 802.11 ax. A few other key features to point out include the super-sized touchpad - great, outstanding speakers for such a small unit, a physical slide to close off the camera that a lot of folks now feel more comfortable with and the easy access for upgrades. I mention the easy access point since some folks will want to move the SSD up from the 512GB and move the RAM up from 12GB to 16GB. The upgrades are simple with this computer as the bottom plate can be removed via 10 screws. A lot of users will want this done by ASUS or other support personnel. This device is one of a dwindling number of laptops that can be very easily upgraded by a user who is skilled in PC hardware installation. This laptop uses integrated graphics versus discrete graphics. Intensive high end gaming would require discrete graphics processing which has its own Graphics Processing Unit with separate memory for its operations. The CPU is the AMD Ryzen 7 5800HS and is an excellent multi-thread processor that contains 8 Cores and 16 Threads. This is a very powerful processor at this price-point. The overall performance of this computer can support mid-range games and also would easily support normal home computing needs for email, web surfing and the creation of spreadsheets, documents and presentations. I tried all these functions and the computer zipped through with flying colors. I also did a color generator test and was very pleased with the color production on this 16” screen which is a little bigger than the standard 15” laptop size – nice. Tip of the cap to the engineers at ASUS for designing a very powerful and functional lower cost machine. A computer this strong at a low price-point is a real find. I would certainly recommend this for home, business and school use.

The Asus Vivobook laptop is a well rounded piece that offers performance at a price friendly point. Rather your looking for on the go content creation or a 30 min run of Call of Duty for some down time, this piece is sure to fit the bill. Specs for the build can easily be found on Best Buy's website so i'm going to jump right in to the real reason why you would want this laptop and that is performance. The Vivobook is a jack of all trades but master of none laptop designed for the on the go young Business person or Student. I say this due to what it offers at its price point. The AMD Ryzen 7 is definitely a step above the Ryzen 5 series which allows for ease of use to be able to handle all your content creative ideas that you wish to produce. This means while streaming rather it be for gaming, design or business content you can easily host with multiple windows open and multiple task on going. While face timing for a business meeting i had, the built in speakers offered great sound quality which made everyones vocals crystal clear and live streaming video offered great color and content allowing everyone to be easily distinguished. But where it really shined was when i had to present a live video content all while going through a power point style presentation at the same time. The Vivobook handled this all with easy at a nice steady 60 frames and load hovering around 40%. By the way the build in discreet forward facing web cam was a very nice feature to have. As far as hardware goes there is enough to do your day to day needs. 512 gigs of SSD storage means that start up is going to be very fast as well as load times however at 500 gigs of storage don't expect to be using this set up as a primary gaming station as memory will fill up fast. Now don't mistake what im saying, just cause this piece is not designed as a primary gaming set up does not mean it can not be used for gaming for some much needed down time. The 12 gigs of RAM along with the dedicated AMD Radeon means that playing titles like God of War or Call of Duty can be achieved at 50 frames on ultra all while looking very stunning on a 16 inch LED display. All in all this is a very well rounded laptop that is meant to fit your day to day life. The Vivobook does allow for additional upgrade to the Ram and SSD so if you wish to take it a step further with upgrades, this can be accomplished with a little bit of know how.

Whenever I buy a laptop, I usually get one with a particular task in mind. I either want it as a fun family computer, to do either school or business work, or I want it for gaming. With the ASUS Vivobook, I get a laptop that does some of these things well, but lacks being exceptionally great at any of them. When you first set eyes on the laptop, it looks impressive. The smooth, blue, plastic shell looks nice. I do wonder though how it will hold up the appearance over time and whether the exterior will scratch up a bit. The other thing you will notice is it is very thin – a little over three-quarters of an inch thick. However, it can be a bit on the heavier side as it weighs over 4 pounds. This may be an issue if you are carrying this around with you. Once you fire up the laptop, the first thing I noticed is how quiet this machine is. I didn’t notice any noise coming from the system. If there was any, if was drowned out by the normal daily activities around me. The display is a high-definition display, but the specs may be a bit confusing. ASUS lists the resolution at 1920 x 1080 while other documentation has the screen at 1600 x 768. If you go into the display setting in the included Windows 11, the recommended display setting is 1920 x 1200. In any case, the backlit display looks very good and is easy on the eyes. As for the guts of the system, the AMD Ryzen 7 5800HS powers this laptop. This chip is plenty fast for this system with 8 CPU cores and a base clock of 2.8GHz. Coupled with the 512 GB SSD, applications load faster than many systems. Even video creation on the system goes smoothly and quick. The graphics use an AMD Radeon GPU. The graphics are UMA which basically means the GPU uses the system’s RAM as a buffer as it doesn’t have any of its own. With 12GB system memory, this can bog down the system a bit. For this reason, this system is not very good for any kind of serious gaming. If you want to game, I would look elsewhere. The battery for this system is a Lithium-ion polymer battery. The battery life though varies depending on how you use this system. With basic internet browsing and email, I could easily get through an 8–10-hour day. However, if I was heavy into video playback and had multitasking going on, the battery life quickly came down to the 5-6-hour range. Depending on other system parameters, you may be able to tweak this a bit. The system has plenty of ports for connectivity. There are 4 USB ports (1 2.0 Type A, 2, 3.0 Type A, and 1 3.0 Type C). There is also an HDMI port for adding a monitor. There is no Ethernet port, so in the event you want to hardwire the system, you will need an adapter or docking station. However, the system does very well will the wireless connectivity. With Gigabit service, I was getting over 500 Mbps both up and down, so the wireless connection was plenty fast. The system storage is a bit low in my opinion. Depending on your needs, you may want more. If you are looking to do high scale multimedia content or need storage, you may quicky run out. If you rely more on cloud storage and running remote applications, this may suit what you need. Some will find 512 GB enough while others will want more. In the end I was a bit confused by the ASUS Vivobook. It is a very solid laptop. I can see it being good for a college or high school student. I can even see it being good for some business applications. It just felt like a bit of a mismatch to me with some of the components. You get a system with an above average processor, but it is matched with a lower scale graphics system. To me, it felt like I had more power than the graphics could handle. To be economical, I would have liked a better graphics card or not quite as powerful a processor. In the end, I still recommend the ASUS Vivobook. I is a solid laptop that performs exceptionally is the right applications.

I expect more fast and touch screen it’s slow I need to install the security system and they don’t let me go

Computer crashed and doesnt work after a year of light use. Absolutely terrible product

This is the dumbest laptop I've used. I bought this for school and I can't even download anything for school because the laptop is set to a setting where it only allows Microsoft apps. I tried every possible way to change the setting but couldn't. On top of that the speed and color is terrible, and battery life only last 50-60 minutes. For $500 it's not worth it! My $300 lenovo performed better when I first got it