Customer Ratings & Reviews

So far ok. New to this brand but seems well built and realiable. HP computers are TRASH. every Hewlett-Packard laptop I have owned died only after a couple years. Complete trash

I am not a fan. The mouse pad is not sensitive, which means I'm continually having to warm up my fingers for it to work. It flies through the battery life. The screen quality is awful, and after a year, slowly fading and pixelating. I would have expected more, but after 18 months, I'm going back to an HP. This will be my last ASUS purchase.

It's a great laptop and the price. I have used for about a month now, maybe too soon for a review, however, it had been working wonderfully. I haven'thad any issues at all.

Purchased as a replacement for Asus which was 7 yrs old. No touch screen and it seems all roads go to bing can not download chrome

Works ok, just the keys are hard to see with out a light on them. No back light on the keys

This was a great machine for the week that I had it. Unfortunately shortly thereafter someone broke into my car and stole it. But that's not best buys or the machines fault.

Slick looking and permits me to do things I was having difficulty with (e.g., Zoom meetings) on a 7 year old HP laptop but does not have the extra speed I was hoping for

Great item. Very impressed with the laptop. Like how it works the ease in learning how to navigate and the clarity is awesome. So glad of the recommendations of the Geek Squad especially of Dave in the Avondale store, he is upfront, very knowledgeable and such a great asset to Best Buy.

My laptop died the day before Presidents day. I went to the Best Buy website and looked for a laptop with the specs I needed and it HAD to be 17". I found this. Well...this ASUS Vivobook is INCREDIBLE!! It has everything I need and more! Great buy, Great Laptop. I am a fan for life!

Great laptop! Works well for everything I do on it (nothing too extreme). And I love that it has a number pad. One suggestion I have would be to make the characters on the keyboard easier to read - they kind of blend in with the keys especially in a darker room or when it's in a shadow

Sooo heavy!!! I realize it's a big laptop, but did not expect it to weigh so much. Battery life is terrible. Like two hours, max, and that's right of the box. Glitchy. For whatever reason, crashes all the time. I'd return it if I could and buy something different.

Excellent We all probably say 'thank you' at least 10 times a day (quite rightly, just as our mothers taught us!). But how often do we stop and really appreciate the blessings in our lives and thank those people around us? Do we ever forget to say thanks and meet someone's eye?

Very satisfied -- love it!! Ease in ordering -- BUT -- did not register or use the Office 365 as already had a subscription -- awaiting a credit for this amount 69.99 !! Have called at installation then again about a week to ten days later -- still no credit to my account.

This laptop was returned simply because the keyboard was remarkably difficult to see the keys on it.

My wife needed a laptop and wanted something nice and preformed really well. We chose the Asus Vivobook because of the spec with the Ryzen 7 and 512GB SSD. She like the device but I wouldn't say she was blown away as the laptop falls short in a few areas: Picture quality is very washed out and not vivid at any angle. The screen has a cheap knockoff look to it, albeit its not a 2k or 4k screen but you'd expect full HD to look nice and with this unit...it doesn't! Secondly the integrated camera lacks clearness. It too looks cheap and low resolution. The unit had a hard time streaming Zoom with her family which shouldnt be a problem but it was. I tinkered with the settings a little to smooth the video feed a little, but my wife was very disappointed. I wanted to return it to exchange for another brand but she just didnt want to go through the hassle and decided to keep it. I feel like I wasted $700 because the laptop fell way short of expectations. She uses it daily but I can tell she dosent enjoy it at all. I cant even believe this was sold with the Asus brand as its not the kind of quality typical of Asus. I would NOT recommend this item. I did rate this as Poor as it did work but I could not possibly rate it higher than fair. Would be Nice if Asus could explain why such a underperforming device made it to a showroom floor at a BigBox store.

Very good entry level laptop. Boots fast and doesn't require a lot of resources to run smoothly. Only complaint I have is that the print on the keyboard is too close to the color of the keyboard itself, so it is hard to read the keys unless your at the right angle.

It looks nice and has a great picture but the mouse tends to hesitate and even jump around on the screen when I'm trying to do something. This has happened to my fiance and daughter as well when I've had them try to see if its the laptop or just me so I'm confident the issue is with the laptop. Other then that issue its a good laptop. Just spending well over $800 in total for this laptop it shouldn't be having any issues in only a few weeks of purchasing it.

This laptop is terrific. I am getting use to the amazing things it can do without a hassle. I have a wireless printer and it picked it up and I was printing without any trouble. Still getting use to using its features it has, but I will conquer it, (for sure).

Does not have enough usb outlets - only ine. Volumn not loud enough and keyboard letters very hare to see.

Well not a bad computer, nice specs and such isnt that heavy and works well. The price tag is nice and low at 6 to 700 and it does well for good usage, on the box says it is low for those who PC game, but otherwise it is ok. only thing had to go into the display settings to change the resolution to HD+