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Customer Ratings & Reviews

Your price for this item is $639.99
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The comparable value price is $799.99

Customer reviews

Rating 4.3 out of 5 stars with 763 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers value the Vivobook's large screen size, affordable price, and easy-to-use interface. However, they criticize its keyboard's poor visibility, short battery life, and difficult-to-see keys.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 763 reviews
  • Rated 4 out of 5 stars

    Pleased so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, good. Has shut down a couple times unexpectedly, otherwise no issues. Hopefully continue to enjoy and those were just minor hiccups

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Favorable Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm extremely happy with the laptop. Great clarity with the screen, not too heavy, and very functional. This was a great deal for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not sure yet which computer, I wanted and one of the store manager assign an associated to help me make a decision. I was very please.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 3 out of 5 stars

    Poor monitor

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor monitor color for the money and keys are very difficult to see

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Fitmama,

      We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at cl-adrian@asus.com, and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated to bringing a resolution to all issues that they may come across. Your case for reference is N2101037601.

      Thank you for choosing ASUS!

      Best Regards,
      Adrian
      ASUS Customer Loyalty – US Support Asus

  • Rated 4 out of 5 stars

    My thoughts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has taken longer to get use to using than any other computer I have used. The built in mouse is very sensitive but I am getting use to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I adore this computer. It's got amazing memory, looks sleek, and works smoothly/efficiently. There was an issue with my last computer, but I brought it up to the store and they shipped me a new one for free. Couldn't ask for a better computer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Asus Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it I just wish it came wit a built in CD/DVD writer. They shouldnt be omitted from any laptop. Otherwise, it would be excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought a different computer online from them and it came with no battery! Luckily I could trade it in and this one was the best. It streams well, you can load larger games on it, and it is very fast, great for all your needs and at a fair price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good laptop, just didn't meet my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice, except my keypad kept freezing so it was hard to move the mouse around, I did return it though because of that problem, I already have a laptop that freezes and can't use the mousepad fully and was expecting something better than what I already had, was sad to send it back, but this laptop just wasn't right for me, it was more on the heavy side also, huge screen display which was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with this laptop! I use it mainly for my Cricut and Design Space works flawlessly with it. Overall great product. I’ll definitely buy another ASUS when the time comes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an ASUS - Vivobook 17.3" Laptop from Best Buy Pentagon City, VA. Highly satisfied. Excellent product. It was on sale when I bought it at the store. Excellent customer service from Sales team in Computer area of the store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good simple Asus with no muss and no fuss. Only real complaint is the same as others: low resolution clarity and keyboard color.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No Ethernet port

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. The only reason it's getting 3 stars is because theres no ethernet port and the guy I originally talked to told me it would be perfect for streaming. I'm sure it would work but a hard connection is best when streaming. And I cant with this laptop. I should have checked myself before buying it. If it had the ethernet port I would be keeping this laptop but I will be returning it.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Tiff420,

      It's great to know that you love the laptop.



      Although the laptop doesn't have an Ethernet port, a USB to an Ethernet adapter can still be used to hardware the laptop to a router, if necessary.



      Should you need further assistance with the product, please email me at cl-rodel@asus.com and I will be more than happy to help. Or, call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at http://bit.ly/AsusLiveChat.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 5 out of 5 stars

    Perfect for Home School

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was for my kids who are home schooled. We purchased two of this product and they are perfect for the kids! They work perfectly. We also purchased the extra geek squad help which we have already used twice!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the computer, but frustrated at the "new" ways of doing things. not been able to get old programs installed yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome desktop replacement machine!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible desktop replacement, very fast, with plenty of RAM and hard drive space (solid state drive of course). This is my second, make that third Asus laptop. Really good solid machines very thin lightweight, love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son's new laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my son as he was starting a new job. I asked for his input before making the purchase and this is the one he picked. He researched the features and viewed comments before making his decision.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be operating properly; however, it is a bit slower than I had anticipated even with a new router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Portable P. C. Is beyond all my expectations. The AMD Ryzen Processor is unparalleled. I have been impressed with every boot. If you're "worried" about battery life. Look into a portable charger.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs everything I need it to great. Only downside is the screen is a little dark and the contrast isn't the best.

    I would recommend this to a friend