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Customer Ratings & Reviews

Your price for this item is $639.99
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The comparable value price is $799.99

Customer reviews

Rating 4.3 out of 5 stars with 763 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers value the Vivobook's large screen size, affordable price, and easy-to-use interface. However, they criticize its keyboard's poor visibility, short battery life, and difficult-to-see keys.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 763 reviews
  • Rated 5 out of 5 stars

    Great for design or photography work!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how quick and efficient this laptop is! I do heavy work on adobe photoshop and after effects. Runs smooth like butter. Sleek and lightweight. The screen size is a plus!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great out of the gate. Quick start up, process speed is good. Fits the functions I need it for. Definite upgrade on my last laptop, which also happens to be an ASUS...Overall, for a home pc/laptop I would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ASUSComputer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful, courteous, knowledgeable staff. Store clean and products nicely arranged. Computer meets need of user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of navigating and download speeds! I bought it to keep my Garmin updated and it’s fantastic ! My old laptop wouldn’t even get it downloaded in eleven hours, this new Asus had it done in less than two.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Price, fast, but not as sharp graphics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast processing time but graphics is not that great. Color is not that sharp compared to similar devices

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor Image Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returning this laptop, as I am not happy with the screen resolution or image quality. Photos are fuzzy and nothing looks crisp. I had my suspicions at the store when comparing models, but the picture was not any better at home. The entire thing is also HUGE, which i just don't need in a laptop.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Benkling,

      We are terribly sorry for the issue you've had with the device and for the inconvenience, this has caused you. ASUS products undergo intensive quality control testing and final inspections for both hardware and software before we send them out to the stores worldwide. ASUS provides a warranty for the unit in order to fix or repair any isolated factory escape defect. This information will be passed on to our development team. We would be very happy to assist you. We are recommending reinstalling the device graphic card driver.

      We truly appreciate your feedback. If you wish to discuss this issue further, please don't hesitate to contact us via email: customerloyalty@asus.com and provide this link for reference or contact our general support at https://www.asus.com/us/support. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.

      Thank you for choosing ASUS!

      Best Regards,
      Lamoya
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    No Zoom calls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does NOT work with Zoom calls. I had to buy an external camera and add it. Other than that I think its great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy that after 15 days the charger quit and that I had to make 2 trips to Best Buy to get a new one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It was alright but had an issue that most have..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm kinda ambivalent about this thing. It was a great PC except there's been a trend since the pandemic started to use lesser quality components in electronics, and in the case of this laptop a "HD" screen is 1600x900 instead of the 1920x1080 that one would expect with a 17 inch screen. My work requires 1920x1080 so I had to return this and get another brand.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear EhrichWeiss,

      I'm sorry to hear that the screen resolution was incorrect for your use case, that certainly sounds like a frustrating experience. As you noted, this machine has a 1660 x 900 display. I understand that you have returned your laptop, but I will forward your feedback to the Product team for review. If you have any general or technical questions, please email me at cl-lane@asus.com and include case #N2104049372 for reference.

      Thank you for choosing ASUS!

      Best regards,
      Lane
      ASUS Customer Loyalty – US Support Asus

  • Rated 5 out of 5 stars

    Asus computer laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always had HP, but decided to buy this Asus. Find it to be as good as my HPS. Works and looks great. Would definitely recommend. I bought it for some intense work and it has met the challenges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Laptop and Huge Screen!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable for me so far! I love the large display. Keys do not light up, and some expressed dissatisfaction over that, but for me that is not an issue as I can type blindfolded. LOL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Functionality and Durability

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the functionality and durability of this laptop! The screen size is awesome! I was hesitant to purchase as I have never heard of this brand! I am pleased at the great investment I made!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast, quiet

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first laptop with built in SSD. Lightning fast and super quiet. Has been my workhorse while I'm in school. Have had some annoyances with Bluetooth but haven't had much time to debug.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get ready to lose internet

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great first year, but afterwards it consistently looses connection to wireless internet. I have to switch between WIFI in order to find a stable connection. It is not an internet issue as my other devices do not struggle and this laptop has always been updated. Good temporary laptop but definitely not a long term laptop.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok If It Is On Sale

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Specs are great. Keyboard is mediocre. Bloatware is nonexistent. Backlight is moderately low on the highest setting, which is a little concerning. I would barely recommend it for the sale price I paid for it. If the backlight wasn't so terrible it would be a pretty great device. (I have cranked the brightness settings all the way up, calibrated, etc)

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      I'm truly sorry to hear about your experience with the backlight. Have you updated the graphics driver? If possible, please provide me with an image of your issue at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Eddie Trent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am very pleased with this computer. It has ample storage and the processing speed is excellent. It would help is keys were back lit so as to make them easier to see in dim light.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I would have liked it but it was a gray keyboard with white letters. I couldn’t see the keys.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited about getting but.... I like the size, the down fall is the battery life, and the key board, you can't see the letters, very poor design. It's not worth the price. I need to have it a couple of more months to do another review, but this is what stands out so far.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      I'm truly sorry to hear about the battery life and the keyboard. I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. To improve the battery life, please refer to the FAQ below. For further troubleshooting, feel free to send us a tweet or direct message to our Official ASUS North America Support Twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support

      Notebook- https://www.asus.com/support/FAQ/1043914/ Asus

  • Rated 5 out of 5 stars

    Excellent For Daily Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine with its wide display is excellent for a user that does general tasks over a long period of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new asus computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my new computer. I love the soft touch keyboard and the ease of operation . I previously had an Asus and was pleased with it so I went shopping for this upgrade

    I would recommend this to a friend