Customer Ratings & Reviews
- Model:
- X712DA-202.MV
- SKU:
- 6425900
Rating by feature
- Battery Life
Rating 4.2 out of 5 stars
- Speed
Rating 4.3 out of 5 stars
- Display
Rating 4.2 out of 5 stars
Customers are saying
Customers value the Vivobook's large screen size, affordable price, and easy-to-use interface. However, they criticize its keyboard's poor visibility, short battery life, and difficult-to-see keys.
This summary was generated by AI based on customer reviews.
Ok for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok laptop Pros: sound is ok, great for students or casual use, good for casual gaming. Boots up fast. Light video editing. Great if you just starting of on twitch or YouTube. Cons: screen resolution looks meh, no backlight keyboard, no ethernet port. The battery is horrible. Doesn't run the high end games well. The front facing camera meh.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you so much for the feedback, I'm sorry to hear that the battery is terrible. I will be letting the related department know about these concerns for continuous improvements to the product line. Please attempt the steps from the FAQ below. For further troubleshooting, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/support/FAQ/1043914/
- Cons mentioned:Keyboard
Best buy sucks, laptop is meh at best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy won't honor their price match policy. One per item per customer per lowest advertised price. Fine. Bought for price a, within a week they lowered to price B, they prime matched fine. Within TWO days they lowered the price again and refused to price match. Once per item they say. Not what their policy says : once per advertised lowest price - this is a new price match at a new lowest advertised price. Lol so sending it back. Item itself is fine for the second price cut, not more. Screen is VERY washed out. Keys are hard to read. Dark grey type on silver keys. Wifi is inferior to my *9* year old Alienware. As is resolution, as are benchmarks. Yes, that was top of the line NINE years ago. Even a hundred bucks PC should match that....
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We appreciate you sharing your feedback on this model. We're sorry to hear about the unfortunate experience you're having with this model. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
- Pros mentioned:Price
Good computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price! Easy curbside pick up too! Would buy again.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Nessab,
I'm happy to hear that you are satisfied with you laptop! This is exactly the kind of experience that we want all of our customers to have! Are you having any issues with the device that would reflect a 3-Star review? If you have any general or technical questions, please email me at [email protected] and include case #N2101012139 for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and it has windows 10 which is what I needed. Runs great. Keeps a good charge.
I would recommend this to a friendBitter sweet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its not the one I had in mind when it was delivered. I like it but I thought it would have perks. I got a lot of bang for buck I just believe the wrong laptop was delivered to me
I would recommend this to a friend- Cons mentioned:Keyboard
Can not see keys on keyboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent laptop. But can not see the keys on the keyboard.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Chris,
I'm sorry to hear that you are unsatisfied with the keyboard design on this laptop. This is absolutely not the kind of experience that we want any of our customers to have. If you are unable to use the device in low light scenarios, I would recommend contacting your reseller for a return. I will also forward your feedback to the Product team for review. If you have any general or technical questions, please email me at cl-lane@asus.com and include case #N2104029500 for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
Happy Momma
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this laptop for my personal use, it is actually my first laptop pc; I have been a desktop user, now for the convenience of using anywhere is great
I would recommend this to a friendChurch laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was supposed to get a 30 free trial to Microsoft office but that didn’t even last 20 Days.
I would recommend this to a friendadequate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Adequate computer. Difficult to see in the sunlicht.
I would recommend this to a friendASUS is Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a ASUS and it has been trouble free. I wanted an up grade because windows 7 is out so I went with another ASUS with bigger screen and so far it's great and a lot faster.
I would recommend this to a friendGreat budget laptop!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great performance for a reasonable price. I’m very happy with this purchase as well as the Assistant who helped me choose it. A great buying experience all around!
I would recommend this to a friendReliable.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop. Good specs. Build quality is on par for todays quality of anything built.
I would recommend this to a friendLaptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice computer quick set up and it was working perfectly. No issues at all. The only thing I have noticed is there is not a port for wired connection. Other then that it is great.
I would recommend this to a friendGood not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its decent but not great. Plastic is cheap amd feels flimsy but performace is fine.
I would recommend this to a friendGreat Purchase!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a problem with my internet so I don't really know for sure if it is the computer or the internet but I believe it is the internet. Very Happy with the computer!!!
I would recommend this to a friendSolid deal for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its awesome for a relatively low cost computer. Only drawback is the letters are gray on silver buttons so depending on the lighting it can be very hard to see the letters.
I would recommend this to a friendPleased with my new ASUS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good computer for my purposes. So far, I have found no point at which it is not at least equal to the HPs that I have used previously, and in most cases it is better.
I would recommend this to a friendGood computer for price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good build. Good specs. Sadly the only downside is the poor screen resolution.
I would recommend this to a friendSatisfied customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am giving five stars principally because this laptop gives me much more effective videoconferencing and also because it it is generally faster than my old laptop.
I would recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good, although the thx speaker is super quiet now and I don't know why
I would recommend this to a friend