Customer Ratings & Reviews
- Model:
- X712DA-202.MV
- |
- SKU:
- 6425900
Customer reviews
Rating 4.3 out of 5 stars with 763 reviews
(763 customer reviews)Rating by feature
- Battery Life4.2
Rating 4.2 out of 5 stars
- Speed4.3
Rating 4.3 out of 5 stars
- Display4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers value the Vivobook's large screen size, affordable price, and easy-to-use interface. However, they criticize its keyboard's poor visibility, short battery life, and difficult-to-see keys.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Lab top was explained
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything went as expected, always no problem. Customer care is a great. Everything was explained and was extremely professional.
I would recommend this to a friendRated 3 out of 5 stars
pros and cons
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen colors are OK but not especially vivid. My biggest issue is the keys are not illuminated and are only viewable when you are looking straight down onto the keyboard in good light. That makes it hard for me to use in my lap. Otherwise, it works fine.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jack,
I'm sorry to hear that you are unsatisfied with the screen quality and the lack of backlighting on the keyboard. This is certainly not the kind of experience that we want any of our customers to have. I will forward your feedback to the Product team for review. If you have any general or technical questions, please email me at cl-lane@asus.com and include case #N2105002373-0006 for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
Rated 4 out of 5 stars
So far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's only been a month since buying, but so far so good.
I would recommend this to a friendRated 5 out of 5 stars
Great Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A much needed upgrade from my last Laptop. The ASUS Vivobook 17.3" Laptop meets all my needs and I can't wait to do more with my laptop.
I would recommend this to a friendRated 2 out of 5 stars
Okay computer terrible keyboard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The spec for the price is not bad, The screen is a little dim for, the most ignoring thing is the silver keyboard, without backlight and silver letters, it’s almost impossible to see what button you are pushing in certain light condition.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear NMyahoo,
I'm sorry to hear that you are unsatisfied with the screen and keyboard design of your laptop. This is absolutely not the kind of experience that we want any of our customers to have. I will forward your feedback to the Product team for review. If you have any general or technical questions, please email me at [email protected] and include case #N2012066095 for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
Rated 5 out of 5 stars
Just buy it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for as a gift for my Dads Fathers Day. Huge upgrade for him from is fx 8120 2011 desktop. He absolutely loves it.
I would recommend this to a friendRated 5 out of 5 stars
Clueless mom
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My shopping experience was wonderful, when looking for a laptop. The associate recommended this item and I am very pleased so far!
I would recommend this to a friendRated 5 out of 5 stars
Quality Upgrade
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed to update our laptop and bought a new Asus with a bigger screen. Seems to work as expected. Our old laptop was an Asus too.
I would recommend this to a friendRated 5 out of 5 stars
Great laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful laptop, I have owned for over a month now. I use every day and it’s great! I also play sims and it’s so clear and fast!!
I would recommend this to a friend- Pros mentioned:Price
Rated 2 out of 5 stars
Disappointing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You're going to get what you pay and for $600 you get a pretty fast laptop but the resolution is unbearable to point that it isn't even worth and you may as well upgrade to something that is at least 1080.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Corey,
We're sorry to hear about the unfortunate experience you're having with the resolution. We would recommend that you update the chipset and VGA drivers. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Asus Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a nice laptop. If you want a dvd burner or player you will have to get an external one there are plenty of Usb ports for that.
I would recommend this to a friendRated 5 out of 5 stars
LAPTOP
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The associate was great! He knew his products and truly searched for the best deal for us. I couldn't have asked for anything more.
I would recommend this to a friendRated 5 out of 5 stars
Great computer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer for what I need to do. I don’t play games or anything like that. It’s fast. No problems with the computer
I would recommend this to a friendRated 3 out of 5 stars
Budget laptop with budget specifications
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Budget laptop with acceptable features. Laptop was on sale making it a good value. Negative is the lack of expandability (RAM storage etc.) or upgrade ability. If you think that the base specs are sufficient for your needs, I would recommend this laptop.
I would recommend this to a friendRated 5 out of 5 stars
GREAT COMPUTER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the way the computer works in MANY WAYS others do not !! It even connects to my TV !!! Love this computer !! Thanks
I would recommend this to a friendRated 5 out of 5 stars
Another satisfied customer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a new ASUS laptop. Ordered it online and picked it up at the local store. Good product with smooth purchase and pickup.
I would recommend this to a friendRated 5 out of 5 stars
Great job Eau Claire Store!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.laptop is meeting all my expectations and it is living up to salesman tom in the Eau Claire Wi store. Keep up the great job!
I would recommend this to a friendRated 5 out of 5 stars
BEST ONLINE STORE FOR OFFICE SUPPLIES
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent online shopping for my new laptop, software, assessories. Fast and easy pick up. Wait time less than 10 minutes
I would recommend this to a friendRated 5 out of 5 stars
My laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been using my laptop to get ready for school . It’s been great. Had zoom meetings with ease. Love my new laptop.
I would recommend this to a friendRated 5 out of 5 stars
Deejahs new toy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Daughter has two laptops but this is her constant go to. Nice graphics and sound... looks almost as good as the acer
I would recommend this to a friend













