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Customer Ratings & Reviews

Your price for this item is $639.99
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The comparable value price is $799.99

Customer reviews

Rating 4.3 out of 5 stars with 763 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers value the Vivobook's large screen size, affordable price, and easy-to-use interface. However, they criticize its keyboard's poor visibility, short battery life, and difficult-to-see keys.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 763 reviews
  • Rated 2 out of 5 stars

    CUSTOMER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TRIED TO MAKE A PAYMENT ONLINE FOR MAR 26 2021 BUT WEB WOULD NOT SAY HOW MUCH . WENT ON CHAT BUT ONLY GOT THE RUN AROUND TRYED TO GET PHONE NUMBER BUT NO HELP CALLED STORE THEY WOULD NOT ANSWER PHONE . AFTER OVER AN HOUR FOR HELP I GAVE UP .WENT IN AGAIN THE THANG I COULD IS PAY IT OFF . I HAVE NEVER HAD THIS TRUOBLE TRYING TO PAY A BILL IN MY LIFE .IF THIS IS ALL YOU CAN DO TO THEN YOU ARE WORSE OFF THAN I WAS. YOR JOB IS TO HELP CUSTOMER WHERE THEY WILL BE HAPPY & TURN TO BUY MORE .WISH SOMEONE WOULD CALL ME A EXPLAIN WHY THIS HAPPEN ?????????????????

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear JOEBLOW,

      I'm sorry to hear that you have been having problems purchasing this laptop. That certainly sounds like a frustrating situation. I understand that you have already attempted to contact Best Buy customer service, but I recommend you try to call again to receive assistance with your case. If you have any issues with the laptop itself, please reach out to me at cl-lane@asus.com and include case #N2103085590 in your email for reference.

      Thank you for choosing ASUS!

      Best regards,
      Lane
      ASUS Customer Loyalty – US Support Asus

  • Rated 5 out of 5 stars

    Hello

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy and service The service professional were very helpful Thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it....bigger screen and much better suited for her work. Great value

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't expect problems to get fixed anytime soon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has an issue with the microphone that no one seems to be able to figure out. This is getting really frustrating. I took it to the Geek Squad, which is a 1.5 hour drive for me, only to have them make a zoom call and record a video with the microphone working for them. But this week, I had a zoom meeting and the microphone didn't work and I had to use another device. And I am finding it difficult to find anyone to talk to about resolving the issue as well. Your product is great, but customer service is really lacking greatly.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      Thank you for sharing your feedback on this model. We're sorry to hear about the unfortunate experience you're having with the microphone on this model. Please allow us to make your experience with ASUS a better one. We would recommend that you have the unit sent in for servicing, so we can have all these issues resolved as soon as possible. You can fill out the necessary information on our Online Return Merchandise Authorization (RMA) Form or you can contact us directly to have the RMA created for you. For further inquiries please feel free to reach out to us at: customerloyalty@asus.com and provide this link for reference. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.

      Thank you for choosing ASUS

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Good YouTube and Hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dis my computah, es gud! I like the typ Berry berry berry gud! Teash me ingles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer for my necessities

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best you can get for such price! So far i love it, any update I’ll post it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great daily driver PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to use for daily tasks like web browsing. Great looking 17 inch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop! It's my first Asus laptop and I'm happy with everything about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice display and all I had to do was turn it on and start working with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! Works great for what we needed and was a great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for the money. It has a nice 17 monitor and a sold metal case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for my online job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the computer you want to buy, do not waste your time by looking around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had other brand of laptops. This is far the best laptop I have gotten.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice I could have made

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent laptop. It is very sturdy and reliable in every way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome size laotop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift but the person who received it is pretty happy with the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus Vivobook 17.3"

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for one of my employees that prefers a 17" Monitor it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy for me!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is the best, I love it and may be purchasing one for my wife soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel this laptop to be excellent. It provides for all my computing needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought last year. Good Design and perfect for small tasks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Productis great and service was even better. I am happy i chose bestbuy

    I would recommend this to a friend