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Customer Ratings & Reviews

Your price for this item is $639.99
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The comparable value price is $799.99

Customer reviews

Rating 4.3 out of 5 stars with 763 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers value the Vivobook's large screen size, affordable price, and easy-to-use interface. However, they criticize its keyboard's poor visibility, short battery life, and difficult-to-see keys.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 763 reviews
  • Rated 5 out of 5 stars

    Asus Great Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ASUS Computers are outstanding. Great computer that will last a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don't do surveys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Still learning some things (Edge) I hadn't used before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great technicians laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent technicians laptop, I buy them for all my traveling techs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is really good, works really fast and is easy to set

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my ufo when I'm flying past Mars and the secret space program

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for regular browsing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs a bit slow. Not recommended for logging into govt websites. Have to take CAC and the reader out several times and restart the computer before it will recognize and log in.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      It's unfortunate to hear that the unit runs a bit slow, this must be frustrating. Have you updated to the latest Windows OS? Please attempt the steps from the FAQ below. For further troubleshooting, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support

      Troubleshooting- https://www.asus.com/support/FAQ/1042398/ Asus

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great laptop that I got on sale to use to learn stock graphs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Had for about a year now and no issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This made going back to school smooth sailing Easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    enjoying my new computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new computer very much. It was a very good purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a great laptop! Sleek design. Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works for my son's schoolwork so he doesn't have to borrow mine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lapton

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of the monitor. Very easy to set up and works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its great, love it ,bought as my college and personal laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well for telecommuting. I would recommend it to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT LAPTOP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE LAPTOP IS JUST THE RIGHT SIZE AND DOES THE THINGS WE NEED IT TO DO

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Asus computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer! Best purchase of a computer I have made!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoyment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item works perfectly fine, have enjoyed it since we got her home

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 2 out of 5 stars

    Unhappy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop freezes quite a bit and the mousepad is horrible. For this to be a new computer it behaves as if it's used.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear TonyaA,

      We appreciate you sharing your feedback on this model. We're sorry to hear about the unfortunate experience you're having with this model. We would recommend that you back up your data and perform a system reset.
      We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
      For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Beautiful laptop!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent laptop, Rizen is great... full keyboard is amazing!!!

    I would recommend this to a friend