Customer Ratings & Reviews
- Model:
- X712DA-202.MV
- |
- SKU:
- 6425900
Customer reviews
Rating 4.3 out of 5 stars with 763 reviews
(763 customer reviews)Rating by feature
- Battery Life4.2
Rating 4.2 out of 5 stars
- Speed4.3
Rating 4.3 out of 5 stars
- Display4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers value the Vivobook's large screen size, affordable price, and easy-to-use interface. However, they criticize its keyboard's poor visibility, short battery life, and difficult-to-see keys.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Asus Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful laptop. Great and accommodating staff. Highly recommend.
I would recommend this to a friend- Cons mentioned:Key visibility
Rated 1 out of 5 stars
Nice size, but too jeavy and big to carry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Aside from the size, which is not practical for those on the go, the was very little that stood out from this laptop. The keys by far were my biggest issue, the grey on grey makes it nearly impossible to read the letters. The picture/image quality not very bright. I switcjed it out for a 13 inch Lenovo yoga, no regrest whatsover. Really depends on individual preferences, definetely not a fit for me.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for sharing your feedback on this model. We're sorry to hear about the unfortunate experience you're having with this model. Rest assured we will have this information passed on to our team for review. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Good computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so far a good computer for beginners. Would recommend
I would recommend this to a friendRated 5 out of 5 stars
Laptop review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Larger sized for stability and screen max usage mouse area
I would recommend this to a friendRated 5 out of 5 stars
me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer is running fine. It was a good buy. Excellant
I would recommend this to a friendRated 5 out of 5 stars
ASUS Labtop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal with my new ASUS Labtop at Best Buy, Puerto Rico
I would recommend this to a friendRated 5 out of 5 stars
Fantastic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer. Easy to set up and use. Fast processing speed
I would recommend this to a friendRated 5 out of 5 stars
Fast!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast startup and fast searching through different websites
No, I would not recommend this to a friendRated 2 out of 5 stars
ASUSreview
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If anyone can figure out how to see the medium gray colored letters on the silver keys, please post something about how you did that. I'm about to buy some stick-on letters that are easy to see to correct this. And I get too many pop-ups from ASUS. I don't find this computer as good as my old Toshiba with a broken hinge but now I'm stuck with it. It's not easy to to switch from Bing (Ha!) to Google as default search engine. I could go on but buy one and see for yourself.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for sharing your feedback on this model. We're sorry to hear about the issues you're having with the keyboard. Please allow us to make your experience with ASUS a better one. We would recommend that you toggle between the FN4 and FN5 to increase and decrease the brightness. You can also use the FN7 Adjusts brightness for the backlit keyboard.
We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Amazing laptop and amazing price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy this laptop it has improved my life so much.
I would recommend this to a friendRated 5 out of 5 stars
not a refurb
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great replacement if your traveling and old unit goes dead
I would recommend this to a friendRated 5 out of 5 stars
Good value.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop for the price. Love the speed of the SSD.
I would recommend this to a friendRated 5 out of 5 stars
Laptop purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent agent assistance — very quick help in setting it up
I would recommend this to a friendRated 5 out of 5 stars
Asus
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my girlfriends son. He absolutely loves it.
I would recommend this to a friendRated 5 out of 5 stars
Great asset for company
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight, clear easy to see screen and reactive keyboard.
I would recommend this to a friendRated 5 out of 5 stars
Mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product. Fits on my computer. easy to move and fold.
I would recommend this to a friendRated 5 out of 5 stars
Big Screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. I use it for Zoom Meetings. So happy with it
I would recommend this to a friendRated 5 out of 5 stars
Asus Laptop ..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i like my laptop it comes in handy for school & work .
I would recommend this to a friendRated 3 out of 5 stars
Laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the value but disappointed in features. Screen resolution very poor and keyboard not back-lit. Keys difficult to maneuver in low light conditions.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
I'm truly sorry to hear that the screen resolution is very poor and the keyboard doesn't meet your needs. Have you made any adjustments to the resolution in display settings? Is it on the default settings? You can further explain to us at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Online shopping
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, best online price and very fast delivery
I would recommend this to a friend













