Customer Ratings & Reviews
- Model:
- X1704ZA-I38512
- SKU:
- 10917397
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.7 out of 5 stars
to a friend
Excellent product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Laptop. I bought this for my dad and now going to get myself one.
I would recommend this to a friendGood Computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good computer, it does everything I need and at a great price!
I would recommend this to a friendGreat Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer for my school and work, Good recommendation
I would recommend this to a friendMrs Minnesota
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed Windows 11 got on sale for $285 nice big screen.
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cpu, originally bought for a job but became a great gaming cpu
I would recommend this to a friendgreat laptop for everyday use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price , works perfect , easy to use . Friendly , helpful employees.
I would recommend this to a friendRuns good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Runs small games very well, overall runs smoothly!
I would recommend this to a friendasus laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very happy with this laptop. suits my needs. would buy again.
I would recommend this to a friendMr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great laptop for the price, great service from Best Buy
I would recommend this to a friendEasy to use, huge screen, great price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, huge screen, great price. A wonderful buy!
I would recommend this to a friendGreat for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for the price. Does what i need it to do.
I would recommend this to a friendReally good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its really fast and comfortable to work with havent find a usage for 180 split XD
I would recommend this to a friendLaptop for home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is working well for us. Enjoying it a lot.
I would recommend this to a friendReview
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for the money. Couldn’t be happier. Thank you
I would recommend this to a friendlaptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.meets all my needs. just what i wanted would recommend
I would recommend this to a friendGreat!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great laptop at a great price! recommend this to anyone
I would recommend this to a friendBlue ASUS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up - Just received and everything looks good
I would recommend this to a friendGreat laptop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! The bigger screen has made working on my projects easier and more enjoyable!
I would recommend this to a friendNon-stop overheating fan motor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overheating fan motor continuously runs unless the computer is unplugged.
I would recommend this to a friendCould be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After linking my wireless mouse, my touch pad doesn’t work. Also doesn’t run that good without the charger plugged in.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Gabe,
Thank you for sharing your experience with the ASUS X1704ZA Laptop. We apologize for the inconvenience you've encountered with the touchpad and performance while operating on battery power. To help resolve the issues described, we recommend reviewing the steps in the troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2412028867-0007" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Notebook] Troubleshooting - Touchpad abnormal problems - https://www.asus.com/support/faq/1042539/
Troubleshooting - Device’s Battery not supplying power/charging, Battery not charging to full, Unable to power on via battery - https://www.asus.com/us/support/faq/1012793/