Customer Ratings & Reviews
- Model:
- Q533MJ-U73050
- SKU:
- 10512899
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers love the Vivobook Pro 15 for its overall performance, impressive screen quality, and fast processor. Many are also pleased with the battery life, ample RAM, and lightweight design. Some customers have noted concerns about the refresh rate, fan noise, and occasional lag with the GPU.
This summary was generated by AI based on customer reviews.
Best laptop!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best computer ever! the picture quality is way better than my previous model!!
I would recommend this to a friend
Awesome
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] It is a very good laptop, runs any games I’ve thrown at it
I would recommend this to a friendASUS gaming laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product with same day delivery! Best Buy Rocks!
I would recommend this to a friendGood purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a photographer it is very fitting and can adaquately run all of my softwares needed.
I would recommend this to a friendBattery Died in less than 4 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and powerful laptop especially for the price. However, 3.5 months after purchasing the laptop, the battery stopped charging. Unless laptop if you cannot turn it on.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jill B,
We're sorry to hear that the notebook stopped charging and no longer powers on and we apologize for the inconvenience this has caused. This is not the kind of quality to expect from ASUS products and it's not the norm. Based on the issue described, we recommend performing a Hard Reset.
Hard Reset
1. Remove the AC adapter.
2. Press and hold the power button for 60 seconds.
3. Reconnect AC adapter.
4. Turn on the power of the device.
Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2406018936-0013" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1050239/
Great machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a good laptop. The OLED screen is excellent although it’s a bit too reflective.
I would recommend this to a friendHome video montage laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product for home video montage. Very powerful video card on board
I would recommend this to a friendReview
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Still too new to rate higher...thanks!
I would recommend this to a friendGreat small to medium editing laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great beginner laptop for small to medium editing.
I would recommend this to a friendawsome laptop!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can play triple AAA GAMES!!!plus the OLED screen is beautiful!!!!!
I would recommend this to a friendLucy's special lap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I was looking for...gives my granddaughter everything she needs
I would recommend this to a friendGreat laptop with a lot features for price point
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good and durable laptop. We like the AI feature very much.
I would recommend this to a friendI thought it was nice, but
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prior to about an hour ago I would have said this is a fantastic laptop, but suddenly and inexplicably the monitor doesn’t work despite the keyboard backlights being on.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Kerri B,
We're sorry to hear that the notebook is unable to boot and we apologize for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. Based on the issue described, we recommend performing a Hard Reset.
Hard Reset
1. Remove the AC adapter.
2. Press and hold the power button for 60 seconds.
3. Reconnect AC adapter.
4. Turn on the power of the device.
Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2406018936-0010" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
THE ONE MADE BY ASUS
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Computer for Business Gaming and Causal Entertainment
I would recommend this to a friendUNREPAIRABLE
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was returned due to crack in corner of screen prior to being 1 year old. Still functioned and worked properly. My son was told it couldn't be repaired. He was given an in store credit for 2/3 of what we paid originally and no mention of the additional 4 year warranty.
I would recommend this to a friendyay
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.yay it good yay i like it yay it can google things
I would recommend this to a friendPretty good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was better than what I expected especially for games
I would recommend this to a friendnoise
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a loyal asus user. This is my forth asus. But it's disappointing this time. when I watch video online, da-da noise comes and goes. I shut down and restarted the laptop. It was fine for a while; then da-da noise came back.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear LF Wang,
We sincerely apologize for the noise issue you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please allow us to make your experience with ASUS a better one.
To further investigate the problem you're experiencing or obtain assistance with getting the device repaired, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2406018936-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Good product, bad lease
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop. But leasing program is terrible because of the interest rate! I could’ve bought 2 of them for what I’ve paid
I would recommend this to a friendOutstanding laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop with latest technology. I love this laptop!
I would recommend this to a friend