Customer Ratings & Reviews
- Model:
- Q533MJ-U73050
- SKU:
- 10512899
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the Vivobook Pro 15, especially its overall performance and impressive screen quality. The laptop's processor speed and battery life are also well-received. Some customers have noted concerns about the refresh rate, GPU performance, and occasional fan noise.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Screen quality
Good laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Screen is fantastic. Laptop doesn’t get too hot on lap when watching videos and multi tasking through things like browser, Excel, and things like that. Battery is average and definitely not above average. Speakers on first one were blown and had to exchange it. Second one’s speakers have an infrequent popping sound and it seems to be common. The webcam and microphone are very good. I didn’t know laptop mics were so good these days. I like how the keys are slightly bigger than most laptops, yet still have room for numpad on the side. My main issue is the speaker quality. And some freezing here and there when on battery.
I would recommend this to a friend - Pros mentioned:Screen quality
Just a great laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just a great machine. I bought this for a very specific fx, including maintaining a very large data base. For my uses, I couldn’t be happier. The screen is beautiful, the backlit keyboard is a joy to use and the 3/16 or so feet that provide a slight angle from the screen provides excellent airflow for the fan. The speakers are quality which my songwriting wife can attest to when she’s used it during her co-writing sessions. The machine is slender and combined with a Tom Toc bag, easy to carry and hardly noticeable by weight. I’ve already recommended it to a family member.
I would recommend this to a friend I like it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first laptop and so far I like it. I use it for general internet but I also run programs that play backup songs to practice my guitar. I run a line from the headphone jack to the cd in on my guitar amp. Big fun. The only problem is the battery seems to run down pretty fast. I only get about 1 1/2 hours. This is my first laptop so I don't know if this is normal.
I would recommend this to a friendNeeds service after one month
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spent 2 weeks salary on this laptop to use for working from home, its one month old and the speaker is emitting a horrific static sound, constantly and at full blast so it already has to go in for service. I've spent way less on laptops and this one feels much cheaper
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Geneva L,
We sincerely apologize for the speaker issue you've faced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please allow us to make your experience with ASUS a better one.
To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please send us an email at customerloyalty@asus.com and include the case number " N2406011242-0002" as a reference so that we can further investigate this issue. We know that maintaining a functioning unit is an urgent matter, and we are committed to helping you.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1015070/