Customer Ratings & Reviews
- Model:
- Q533MJ-U73050
- SKU:
- 6568760
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers love the Vivobook Pro 15 for its overall performance, impressive screen quality, and fast processor. Many are also pleased with the battery life, ample RAM, and lightweight design. Some customers have noted concerns about the refresh rate, fan noise, and occasional lag with the GPU.
This summary was generated by AI based on customer reviews.
Avoid if value for the money is important to you!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.***Reviewer's Note: A more colorful, expletive-laden title would have been much more appropriate if only it were allowed. Apparently Bestbuy.com is a family-friendly website LOL.*** This laptop was purchased 3 months ago as my workhorse work PC to replace a 7 year old Dell i7 that - while still viable - is aging out of it's usefulness and dependability. It was time to 'upgrade' and I was looking forward to the updated processing power and modernization of a new machine. Unfortunately, I would have been better served to stick with the old machine. Even more unfortunate, it's too late to return this device. Pros: It turns on... sometimes you have to press the power button several times. Or a certain way. Or the power supply needs to be unplugged. But if you're patient, you can get this device to power up with enough persistence. Sadly, that's the only good thing I can say about this. Cons: Price. Not that the price is unfair mind you. $900 is a very fair price for a fully functional, modern machine with an i7 processor and a dedicated video card. Except the 'fully functional' part isn't actually a thing. Upon waking, the second monitor plugged directly into the unit doesn't turn on. The unit has to be power cycled in order to get the second monitor to show up. It usually doesn't wake up from sleep mode. The power button has to be held down for what seems like minutes before it finally power cycles. That's the only way to resolve this. As such, all power saving modes have to be disabled or it's a hassle every time. The screen saver often just freezes randomly. Getting this device to connect to a Bluetooth headset is a challenge. Wait - check that. Getting it to connect isn't usually an issue... but actually getting it to play sounds is another story. It will show as connected - but good luck actually being able to find and select the device from the menu. I guess this is a luxury feature Asus didn't think their customers would find valuable. I could go on and on about how inferior this machine is compared to my old Dell. I guess my expectations were rather high having been spoiled by a machine that actually works. The bottom line is this thing is so glitchy and infuriating I'm going to replace it as soon as my technology budget resets in the next fiscal year.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Michael J,
We sincerely apologize for the issues you've faced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence.
Please allow us to make your experience with ASUS a better one. To further investigate the problems you're experiencing or obtain assistance with getting the device repaired, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2406011242-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
BestBuy IS the place for great business
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I shopexclusively from Best Buy, for many reasons, but mostly because I get help, and the purchases are strong
I would recommend this to a friendFantastic laptop!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm extremely happy with this laptop! It has copilot and does so many things that I'm still learning about.
I would recommend this to a friendYay!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely happy with this laptop. Has all the features I need for medium business needs. Huge upgrade for me!
I would recommend this to a friendcollege computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son is enjoying his new computer but he says that the battery dies fast and it is not touch screen.
I would recommend this to a friendThe laptop is good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was good but there is a smell of the laptop when is on for a bit.
I would recommend this to a friendVivid colors
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product has excellent screen colors. Excellent for work needing accurate color rendering.
I would recommend this to a friendReview
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It feels clumsy and bulky. I downgraded from the previous touchscreen that i had and definitely miss it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Cedric W,
Thank you for sharing your feedback on the laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review. If you require any further assistance, don't hesitate to get in touch with our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2406018936-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shem, nashua , nh store, is the best. He was knowledgeable about al the computers and helped me select the best one. He was knowledgeable, polite and respectful.
I would recommend this to a friendAsus laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is really easy to use and we moved our files from the other laptop with ease. This is a very good laptop and anyone would be happy with it.
I would recommend this to a friendRecommended
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, I recommended it. Great price and quality.
I would recommend this to a friendAsus Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service during my experience and a great product
I would recommend this to a friendExcellent Display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor battery life, great image quality. Just keep it plugged in.
I would recommend this to a friendGreat computet.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome computer for my needs. Screen resolution is amazing.
I would recommend this to a friendBest gaming laptop.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing computer, best graphics for gaming. I would recommend this computer to those who want an affordable gaming laptop that’s light, and can handle your games.
I would recommend this to a friendEXCELLENT LAPTOP
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent Laptop and the crispness of the OLED picture is superlative. I enthusiastically recommend this Laptop. Does everything I could want in a laptop!
I would recommend this to a friendGreat for gaming
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plays loads of games well and runs at a great fps range. Only down side it doesn't last long outside of charge.
I would recommend this to a friendAsus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice laptop it’s pretty awesome, works fast and the graphics are awesome
I would recommend this to a friendGood speed and memory
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop has some trouble downloading pictures from iPhone
I would recommend this to a friendgood laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good product I recommend it it has good specifications
I would recommend this to a friend