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Customer Ratings & Reviews

Your price for this item is $1,039.99
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The comparable value price is $1,299.99

Customer reviews

Rating 4.4 out of 5 stars with 371 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers love the Vivobook Pro 15 for its overall performance, impressive screen quality, and fast processor. Many are also pleased with the battery life, ample RAM, and lightweight design. Some customers have noted concerns about the refresh rate, fan noise, and occasional lag with the GPU.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 371 reviews
  • Rated 5 out of 5 stars

    Deal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for University, I bought it for my son for his Mechanical Engineering program. Laptop has pretty good screen resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    :)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a amazing laptop, i'm so happy with this and... I dont know how write reviews xd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS Vivobook Pro 15 OLED Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are more than satisfied with our ASUS laptop. The transition of data from our desktop to the laptop was painless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Battery life isn’t the best. Display is phenomenal

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    UNREPAIRABLE

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was returned due to crack in corner of screen prior to being 1 year old. Still functioned and worked properly. My son was told it couldn't be repaired. He was given an in store credit for 2/3 of what we paid originally and no mention of the additional 4 year warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For Gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good gaming laptop for my needs. Wish it had more cooling features but it’s a laptop so it’s sufficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great salesperson who helped us. Brandon I believe was his name.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good decision

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and runs all the games i want play super smoothly!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HD screen issues on Asus Pro15 OLED Vivobook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice laptop. Calibration of screen not sucessful with Xrite due to wide latitude/HR capability of this OLED screen. Returned due to that and the fact that wasn't as fast with PSCS as hoped.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Richard K,

      Thank you for sharing your comments regarding the ASUS Vivobook Pro 15 Laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2406018936-0011" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 3 out of 5 stars

    Battery Died in less than 4 months

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and powerful laptop especially for the price. However, 3.5 months after purchasing the laptop, the battery stopped charging. Unless laptop if you cannot turn it on.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Jill B,

      We're sorry to hear that the notebook stopped charging and no longer powers on and we apologize for the inconvenience this has caused. This is not the kind of quality to expect from ASUS products and it's not the norm. Based on the issue described, we recommend performing a Hard Reset.

      Hard Reset
      1. Remove the AC adapter.
      2. Press and hold the power button for 60 seconds.
      3. Reconnect AC adapter.
      4. Turn on the power of the device.

      Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2406018936-0013" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/faq/1050239/ Asus

  • Rated 5 out of 5 stars

    Hey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Everything listed and more. Great gaming specs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great specs and at a phenomenal price even before the July 4th sale. Awesome screen resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly right!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed at a wonderful price point for the specs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, responsive, and a pleasure for work. Excellent visuals, and easy to set up. I recommend without reservation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use. Still getting it set up but no real issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS gaming laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product with same day delivery! Best Buy Rocks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer ever! the picture quality is way better than my previous model!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a photographer it is very fitting and can adaquately run all of my softwares needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home video montage laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product for home video montage. Very powerful video card on board

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great small to medium editing laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great beginner laptop for small to medium editing.

    I would recommend this to a friend