Customer Ratings & Reviews
Customer reviews
Rating 2.7 out of 5 stars with 3 reviews
(3 customer reviews)to a friend
Rated 1 out of 5 stars
Vivobook Battery
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy the Vivo Book as the battery is worthless, and Asus does nothing to help with the problem. No more Asus.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Wcadd ,
We regret to learn that you are having battery draining issues, We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Please follow the troubleshooting steps in our FAQ,below. If all steps have been completed, please reach out to us by email at customerloyalty@asus.com . and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2307044750-0001)Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1043914/






















