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Customer reviews

Rating 2.7 out of 5 stars with 3 reviews

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33%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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  • Rated 1 out of 5 stars

    Vivobook Battery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy the Vivo Book as the battery is worthless, and Asus does nothing to help with the problem. No more Asus.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Wcadd ,

      We regret to learn that you are having battery draining issues, We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Please follow the troubleshooting steps in our FAQ,below. If all steps have been completed, please reach out to us by email at customerloyalty@asus.com . and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2307044750-0001)Thank you for choosing ASUS.

      Best Regards,
      Schottky
      ASUS Customer Loyalty US Support
      https://www.asus.com/support/FAQ/1043914/ Asus