Customer Ratings & Reviews
- Model:
- Q423SA-U5512
- |
- SKU:
- 6595523
Customer reviews
Rating 4.5 out of 5 stars with 338 reviews
(338 customer reviews)Rating by feature
- Battery Life4.7
Rating 4.7 out of 5 stars
- Speed4.6
Rating 4.6 out of 5 stars
- Display4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the Vivobook S 14's excellent screen quality, long battery life, and convenient portability. Positive feedback also highlights its strong performance and light weight, making it ideal for both work and travel. The ample RAM and selection of ports are also frequently praised. However, some users note that the laptop's finish is susceptible to fingerprints.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Great Vibrant Screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for the OLED screen and the screen has been great with vibrant colors and gets very bright. 16 GB RAM is a little low but for my common needs of browsing and watching videos it's sufficient and for the price I got it for as open-box this is a steal.
I would recommend this to a friendRated 5 out of 5 stars
I bought this laptop for file transfers its great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The oled screen is extremely vivid makes me want an oled monitor aswell and the laptop does well at so much more then just the file transfers and the microsd is very convenient its an all around great laptop that is very well priced especially with the sale that i purchased on
I would recommend this to a friend- Pros mentioned:Portability
Rated 5 out of 5 stars
Good laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product! Laptop works great. Very convenient to use.
I would recommend this to a friend Rated 5 out of 5 stars
Asus Vivobook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek looking laptop with excellent battery life. Screen is bright. Wish had larger storage. Overall Satisfied.
I would recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
Right Sized Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top notch OLED display and excellent battery life.
I would recommend this to a friend Rated 5 out of 5 stars
Really Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like everything about it. It's got no issue it's light weight
I would recommend this to a friendRated 2 out of 5 stars
4 problems about my new ASUS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.(1) If I unplug the charger cable and the laptop is on battery power, sometimes I need to press the power button multiple times and hold it down for a long time to turn on the device. This problelm occured a few days after I got it. (2) When I turn on the device, the page for entering the "PIN" doesn't appear. (3) My PC screen goes black after resuming from sleep mode. (4) The tech support in Jaimai is the worst I have ever experiences. I called 5 times for help about the above issue. On two occations, the technicians hung up on me after I described the issues. Another time, a technician told me to contact Microsoft about the PIN page issue. Another time, a female technician asked me to close and open the lid mutiple times. I told her the PIN page issue was not an everyday issue, it had occured several times after I got the PC. And I didn't have that problem the day I called her. She's very impatient and asked me to call back when I had the problem.
No, I would not recommend this to a friend- Pros mentioned:Screen quality
Rated 5 out of 5 stars
Great. Ultra book!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Oled screen, sleek loping laptop, good quality build
I would recommend this to a friend - Pros mentioned:Processor speed
Rated 5 out of 5 stars
Excellent Core 2 Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop at an excellent price. Runs cool and fast
I would recommend this to a friend Rated 5 out of 5 stars
Great quality for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for what you get. Super solid pc. Runs fast.
I would recommend this to a friendRated 4 out of 5 stars
New toy! :-)
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes a bit of time to get used to Windows 11 after using Windows 10 for a long time but I am getting there; beside it is a pleasure not to work with my old laptop who had gotten very sluggish!
I would recommend this to a friendRated 4 out of 5 stars
A solid economical option with great capacity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model is good, not great. Have had ASUS laptops for 10 years. This model has great features, but the keyboard and function keys don't provide the utility of my previous model. Speed and capability is good. Like all PCs, setting it up is time consuming.
I would recommend this to a friendRated 5 out of 5 stars
Happy with my purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my new computer! It was easybto set up and is working peefectly as I wanted it to. It was a surprise that it wasn't touch screen enabled, but I am afjusting to that!
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing screen and battery really liked the product would recommend
I would recommend this to a friendRated 5 out of 5 stars
Great for the price
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smooth software battery life is great I would recommend
I would recommend this to a friendRated 5 out of 5 stars
Does great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use it for small tasks that would otherwise need me to pause something and it handles everything greatly
I would recommend this to a friendRated 5 out of 5 stars
Great entry level Copilot PC.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great PC with copilot and Windows hello built in Lightweight and long lasting battery. Wait for pricing to be around $500 before buying.
I would recommend this to a friendRated 4 out of 5 stars
Very happy with new laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Touchpad is better than my former laptop but still not as good as a Mac but I am a PC person, More accurate so far would be 4 1/2 stars
I would recommend this to a friendRated 5 out of 5 stars
ASUS Laptop purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.He)o,This ASUS was perfect for the the price and performance, alsi upgraded my membership, for future purchases, staff was helpful and informative. Thank you !!
I would recommend this to a friendRated 2 out of 5 stars
Sudden, Big Drop in Battery Life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed that battery life went from an average of 14 hours, to just 4 hours very recently... after only 5 months of owning the laptop. It's possible the battery suddenly went bad, but more likely it's some software problem. The battery life was the number one feature of this laptop, and the main reason for purchasing. Have already tried lowering screen brightness, setting best power efficiency mode, removing all unnecessary startup apps, running diagnostics in MyAsus app, and BIOS/UEFI diagnostics but nothing fixes it. Until this is fixed, I cannot recommend this laptop or brand to anyone.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear VRai,
We sincerely apologize for the battery life issue you're experiencing with the ASUS Vivobook S 14 Laptop and for the inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2412015968-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) -  https://www.asus.com/support/faq/1043914/#A4


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