Customer Ratings & Reviews
- Model:
- Q423SA-U5512
- |
- SKU:
- 6595523
Customer reviews
Rating 4.5 out of 5 stars with 323 reviews
(323 customer reviews)Rating by feature
- Battery Life4.7
Rating 4.7 out of 5 stars
- Speed4.6
Rating 4.6 out of 5 stars
- Display4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the Vivobook S 14's excellent screen quality, long battery life, and convenient portability. Positive feedback also highlights its strong performance and light weight, making it ideal for both work and travel. The ample RAM and selection of ports are also frequently praised. However, some users note that the laptop's finish is susceptible to fingerprints.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Well Done ASUS - Superb!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Finally, a laptop I can use as my daily driver with all the connection ports one could possibly need! I have owned many many high end Ultrabooks in my career and all of them, while good in their own ways, always had the same issue – not enough ports for todays demanding needs of conferences, meetings and traveling. This laptop has solved all my needs without the need of taking along a port dongle to connect to various devices. HDMI, 2 USB A, 2 thunderbolt USB-C, an SD card reader, microphone/headphone jack. The OLED screen delivers famously and the colors and deep black contrasts are simply stellar. The storage of 512GB and 16 GB RAM coupled with the Intel Core Ultra 5 processor make this a perfect compilation. As I love to take landscape photographs, I keep a portable hard drive handy at home to offload my large picture database so as not to take up space on this ASUS laptop. The design of the stated “neutral black” is appealing for me and be warned that it does attract fingerprints quite considerably. This does not bother me at all as a quick wipe with a good microfiber cloth takes care of the issue. The Harmon Kardon speakers were a nice surprise and music, online meetings, and videos all sounder well balanced without a thin sound. The AI copilot button is clearly in it’s infancy as it does not do terribly much at this time – with time, I am guessing more functionality will come but it seems more of a gimmick at this time. To be noted, this is not an ASUS dilemma but one across all brands that have copilot. It is clearly an emerging field, one to be excited about for the future updates. And lastly, but very important to me – the battery life – simply unbelievable! There are days I am on this machine for 8 straight hours doing numerous tasks and at end of day, still have over 50% battery life. Quite amazing actually. I cannot imagine one not taking a liking to this machine with all that it has to offer. Well done ASUS!
I would recommend this to a friendRated 4 out of 5 stars
Could be better for its price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good runs smoothly, but i have a issue where when i open a game it closes automatically without a error message and plus it uses alot of its own memory
I would recommend this to a friendRated 1 out of 5 stars
Over heats
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer gets extremely hot with light usage (chrome and onedrive).
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jessica S,
We're sorry to hear that the laptop is overheating and we apologize for the inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2411009759-0014" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Overheating and Fan issues -  https://www.asus.com/support/faq/1015064/


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