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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 347 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers frequently mention the Vivobook S 14's excellent screen quality, long battery life, and convenient portability. Positive feedback also highlights its strong performance and light weight, making it ideal for both work and travel. The ample RAM and selection of ports are also frequently praised. However, some users note that the laptop's finish is susceptible to fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-347 of 347 reviews
  • Pros mentioned:
    Battery life, Screen quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    A Fine, Useful Smaller Laptop

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus Q423 laptop is a more-than-adequate laptop. While issues of screen size and keyboard feel are highly personal, I found both to be terrific. Its compact size fits most situations (and backpacks, briefcases, etc.) and made it a fine traveling tool. I loved the keyboard’s tactile responsiveness. Upon opening the device, one senses that this is a well-made laptop, sturdy and solid. I am not a power user, but I found the battery life to be great. The screen resolution at 1920 x 1200 is far from the best, but I found the display clear, crisp and more than adequate for routine use. Users who work with high-intensity graphics likely will need something else, but I was than pleased. As with other personal choices, I found the mousepad to be large and easy to use, once I took advantage of Windows Settings. Of course, the computer is loaded with AI features that are easily accessible and fun/functional. “Easter Eggs” abound especially with customizable lighting for the backlit keyboard. The one disappointment was the lack of a touchscreen. While the mousepad interface is fine, and using an external mouse is even better for me, the lack of a touchscreen could be a deal-breaker for other users. Overall, a fine much-more-than-basic laptop with nice features.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    An awesome every person's laptop.

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What qualifies as an ultrathin? If the Asus Vivobook S 14 qualifies as such, it's one awesome ultrathin with an amazing screen. The first question you have to ask yourself when purchasing a laptop is what are you purchasing it for? If you aren't purchasing it for gaming, the Asus Vivobook S 14 might be the laptop for you. First things first, this 14' screen is gorgeous! Sure, it's not a full 1440p, but again, if you're not looking to game, it will more than work. The blacks produced by the OLED screen are next level. The design is smooth, but beware, any moisture on you fingers/hands will leave a print, which is too bad because the "neutral black" colorway is nice. The port selection is solid for something as thin as it is, 2 USB Cs, 2 USB As, an HDMI 2.1 port, a headphone jack (for those who still think those are necessary). The 512 gig HD more than enough space for the average person. The feel of the keyboard when typing feels awesome. The touchpad is large and smooth, but not too large that it gets in the way of typing. The speakers? Nice. The laptop has the Harman Kardon label and the audio quality lives up to the reputation whether streaming videos or music. Whether going back to school, looking to do some light work, streaming content, or simply browsing the web, the ASUS Vivobook S 14 is a stylish, solid laptop that can get the job done. While the Intel Arc GPU may not be enough to run Cyberpunk with ray-tracing, the Core Ultra 5 Series 2 is more than enough for everyone else.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great for school

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This package arrived in a timely manner and nicely and safely packaged. The number one thing I noticed right out of the box is just how lightweight this laptop really is. It makes it very easy to move from desk to desk or room to room. It’s very nice since any more these days, we don’t seem to stay in one room for too long! When I first opened the laptop, the second nice feature is that the keys seem to have a larger font letter which makes it nice. One may not have to grab their reading glasses every time they want to type something in the search bar. With it being 2024, I would wish that the laptop would come with touchscreen technology and the ability to fold the top over. This would make reading in bed or the comfy spot on the sofa that much more comfortable. Setting up the laptop was very easy. Accessing Outlook was a breeze and the multiple ways to login make it convenient as well for those that seem to forget passwords. Overall, I very much recommend this laptop. It would be great for a student in high school, even freshman year of college. Good bang for your buck.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    New Personal Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my personal computer and selected this computer recommended by Wirecutter in the New York Times. It was available at a discounted price and is working out well for me. I prioritized a lightweight computer, but the tradeoff is that the screen is rather small for some tasks.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Well Done ASUS - Superb!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally, a laptop I can use as my daily driver with all the connection ports one could possibly need! I have owned many many high end Ultrabooks in my career and all of them, while good in their own ways, always had the same issue – not enough ports for todays demanding needs of conferences, meetings and traveling. This laptop has solved all my needs without the need of taking along a port dongle to connect to various devices. HDMI, 2 USB A, 2 thunderbolt USB-C, an SD card reader, microphone/headphone jack. The OLED screen delivers famously and the colors and deep black contrasts are simply stellar. The storage of 512GB and 16 GB RAM coupled with the Intel Core Ultra 5 processor make this a perfect compilation. As I love to take landscape photographs, I keep a portable hard drive handy at home to offload my large picture database so as not to take up space on this ASUS laptop. The design of the stated “neutral black” is appealing for me and be warned that it does attract fingerprints quite considerably. This does not bother me at all as a quick wipe with a good microfiber cloth takes care of the issue. The Harmon Kardon speakers were a nice surprise and music, online meetings, and videos all sounder well balanced without a thin sound. The AI copilot button is clearly in it’s infancy as it does not do terribly much at this time – with time, I am guessing more functionality will come but it seems more of a gimmick at this time. To be noted, this is not an ASUS dilemma but one across all brands that have copilot. It is clearly an emerging field, one to be excited about for the future updates. And lastly, but very important to me – the battery life – simply unbelievable! There are days I am on this machine for 8 straight hours doing numerous tasks and at end of day, still have over 50% battery life. Quite amazing actually. I cannot imagine one not taking a liking to this machine with all that it has to offer. Well done ASUS!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could be better for its price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good runs smoothly, but i have a issue where when i open a game it closes automatically without a error message and plus it uses alot of its own memory

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Over heats

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer gets extremely hot with light usage (chrome and onedrive).

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Jessica S,

      We're sorry to hear that the laptop is overheating and we apologize for the inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2411009759-0014" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Overheating and Fan issues -  https://www.asus.com/support/faq/1015064/ Asus