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Customer Ratings & Reviews

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$719.99
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Comp. Value: $899.99

Customer reviews

Rating 4.4 out of 5 stars with 328 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the Vivobook S 15's impressive battery life and stunning 3K OLED screen quality. Its lightweight design and ample RAM also receive high praise. However, some users have reported challenges with software compatibility due to the ARM architecture.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 328 reviews
  • Rated 5 out of 5 stars

    Great for General Purpose

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop looks amazing and has the perfect power:portability ratio to function well as a general web-surfing laptop for the house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bang for your buck for creators with some minor gaming capabilities. 4 star for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Not happy with the product or service on return

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen went out after 13 days. It was a great picture while the screen lasted. When we returned it we were told by I believe it was the Geek Squad manager that if the display hadn't stopped working he wouldn't have accepted it back because it had fingerprints all over it and supposedly a scratch on the back which we didn't see. This laptop sat on our kitchen table the whole time we had it so not sure how it would have been scratched and my husband repackaged it in the original packaging for return. Unfortunately, my husband has oily skin so he leaves fingerprints everywhere.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear BJHill,

      Thank you for your comment.


      We do understand your disappointment and the inconvenience this may have caused if you are experiencing no video after 13 days of usage. If the laptop will not boot up or it's just black screen but the fan, please do the following: Please try to do a power cycle by pressing and holding down the power button to shut it down completely. If it still black screen after a few minutes, at least 10 minutes, please repeat the power cycle process again. If the laptop is applying updates in the System Registry, it will black screen temporarily until the update were applied successfully. Also, please try to disconnect the power cable and let the unit drain for 24 hours to clear the memory. This will reset the hardware to default settings. After doing this, please reconnect your AC adapter, do not power on the laptop until the battery was charged. If you need further assistance, please email me at cl-rodel@asus.com and I will be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 5 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my girlfriend to replace her mac. She loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Snapdragon processor is fantastic, and oled screen is very vivid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic laptop. Powerful and exactly what I needed. This display is unbeatable. Can’t beat this setup for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfevt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Petfect computer but i want to brag about their customer service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Specwise, great value. But FINGERPRINTS and PWM

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Someone at Asus needs to go back and test this thoroughly, starting with the paint finish. My god the fingerprints. It is a total fingerprint oil magnet. Who at Asus thought this was a good idea? Also, why does it shut down randomly while it's asleep? And the OLED display is horrid if you're sensitive to PWM because yes, it runs on it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Good, not great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful screen and quick to charge, but a bit bulky

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear LouJR,

      Thank you for sharing your comments regarding the ASUS Vivobook. We understand that the design of the laptop didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2412023698-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop and using it was super smooth. Like how slim it is for its display size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal! Very happy with the price point and the functionality. Purchased for my daughter to start college.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Junk!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason I’m giving it 2 stars is because it’s a beautiful laptop with amazing features and great storage. Bought this laptop less than 2 months ago. I have all my work on it. I closed my lap top, went to get coffee, came back and it’s off and will not turn back on. I have done everything to try and get it on. No it wasn’t dead and even if it was I tried charging it. It just completely stopped working for absolutely no reason. So yeah it’s a great laptop if you want to spend $1000 for it to work for maybe 60 days.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Alexa G,

      We're sorry to hear that the notebook is unable to power on, and we apologize for the inconvenience this has caused you. Based on the issue described, we recommend performing a Hard Reset.

      Hard Reset
      1. Remove all external devices such as the AC adapter, USB devices, etc.
      2. Press and hold the power button for 60 seconds.
      3. Reconnect the AC adapter.
      4. Turn on the power of the device.

      Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2410027070-0009" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Sleek and fast!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and fast! Great for work! I don’t like having to wait on my laptop and with this laptop I don’t have to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light & Colorful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thin, almost weightless design is a welcome feature. The clarity & colors truly pop on the screeen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speed , good color and easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set uo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up. I was able to transfer my documents, etc. by myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent 15.6" laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 15.6" laptop. The OLED screen is amazing. No downsides. All my software works on this ARM laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I am very happy with my purchase. It meets my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think is a very good laptop, but need more gcp and overall is a nice laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Screen is awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the laptop but didn't earn any points or discounts purchasing it w/cash.

    I would recommend this to a friend