Customer Ratings & Reviews
- Model:
- Q5507QA-S15.X1P512
- SKU:
- 6585180
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the Vivobook S 15's impressive battery life and stunning 3K OLED screen quality. Its lightweight design and ample RAM also receive high praise. However, some users have reported challenges with software compatibility due to the ARM architecture.
This summary was generated by AI based on customer reviews.
Overall solid laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well, no complaints! Good size, pretty light and I get everything done on it
I would recommend this to a friendGood laptop - certain software can’t install
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is good. The only problem I have is couldn’t able to install some of the software due to the processor it has. Else it is a good laptop
I would recommend this to a friendExcellent Windows laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good windows laptop. The gestures on trackpad are the best implementation in the world. So easy to adjust brightness and volume
I would recommend this to a friendASUS laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, I have a harder time with the display. A larger screen would help me.
I would recommend this to a friendGreat Laptop for Parents!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got one for my Dad. Laptop is built well and is fast enough for web browsing and watching movies.
I would recommend this to a friendGreat laptop for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its great laptop for basic stuff!! I wish it was touchscreen but overall great laptop! ASUS never disappointed !!
I would recommend this to a friendASUS 15" Laotop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop was very easy to setup and get running. Quickly. I love the low profile, and metal case. The screen has great resolution, windows 11. Has been working well.
I would recommend this to a friendGreat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has been great for school. 10/10 would recommend for anyone that needs a laptop for medical school
I would recommend this to a friendGreat, lightweight laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is working for everything I was hoping it would. Great for poem writing, game play, online lesrning for my kids. I am satisfied with this purchase!
I would recommend this to a friendGood enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Adequate for what I need it for. Does a good job with music.
I would recommend this to a friendGreat laptop for the orice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Bought this for my niece starting college. It does everything she needs it for me. Great graphics as well.
I would recommend this to a friendValue packed performance
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop! Got a deal on it during the holiday season!
I would recommend this to a friendgreat laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, fast and all the bells. The Thunderbolt port (as is most Asus PCs and motherboards) are not always compatible with all docking stations and KVMs.
I would recommend this to a friendGreat Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't sure about this laptop because I'm not familiar with the mobile architecture, but it works like a dream. The display is amazing.
I would recommend this to a friendAsus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Asus laptop has been a great first computer, really like the OLED display!
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, it is a pretty good computer. The gloss finish picks up fingerprints quickly though.
I would recommend this to a friendFrank
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is great Sales guy was terrific. Computer exceeds expectation.
I would recommend this to a friendExcellent laptop, poor customer service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it works, this is an excellent laptop. However, it suffers from random screen blanking (relatively frequent) and random reboots (perhaps one every few days). Getting support for this laptop which was purchased only last month is very difficult. I had one chat conversation and I was given a case number, which I was careful to confirm. When I enter that case number to try to resolve the problem, it says that the number does not correspond to any case. This is more than frustrating. Online support would have me reflash the BIOS, which is what I would consider a last resort and something that should be unnecessary for a one month old computer. The only repair option is to ship it to southern CA, while I am in northern CA. I'll try again to have a chat with someone online and will revise this review, if I get a solution.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Freddy,
Thank you for your feedback.
We do understand your dissatisfaction with the quality of your recent customer service experience and the inconvenience this may have caused.
We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do support and stand behind our products, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. If you need further assistance with the warranty service for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my girlfriend to replace her mac. She loves it!
I would recommend this to a friend- Pros mentioned:Screen quality
Not happy with the product or service on return
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen went out after 13 days. It was a great picture while the screen lasted. When we returned it we were told by I believe it was the Geek Squad manager that if the display hadn't stopped working he wouldn't have accepted it back because it had fingerprints all over it and supposedly a scratch on the back which we didn't see. This laptop sat on our kitchen table the whole time we had it so not sure how it would have been scratched and my husband repackaged it in the original packaging for return. Unfortunately, my husband has oily skin so he leaves fingerprints everywhere.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear BJHill,
Thank you for your comment.
We do understand your disappointment and the inconvenience this may have caused if you are experiencing no video after 13 days of usage. If the laptop will not boot up or it's just black screen but the fan, please do the following: Please try to do a power cycle by pressing and holding down the power button to shut it down completely. If it still black screen after a few minutes, at least 10 minutes, please repeat the power cycle process again. If the laptop is applying updates in the System Registry, it will black screen temporarily until the update were applied successfully. Also, please try to disconnect the power cable and let the unit drain for 24 hours to clear the memory. This will reset the hardware to default settings. After doing this, please reconnect your AC adapter, do not power on the laptop until the battery was charged. If you need further assistance, please email me at cl-rodel@asus.com and I will be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty