Customer Ratings & Reviews
- Model:
- Q5507QA-S15.X1P512
- |
- SKU:
- 6585180
Customer reviews
Rating 4.4 out of 5 stars with 327 reviews
(327 customer reviews)Rating by feature
- Battery Life4.7
Rating 4.7 out of 5 stars
- Speed4.5
Rating 4.5 out of 5 stars
- Display4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the Vivobook S 15's impressive battery life and stunning 3K OLED screen quality. Its lightweight design and ample RAM also receive high praise. However, some users have reported challenges with software compatibility due to the ARM architecture.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Screen quality
Rated 4 out of 5 stars
Excellent Choice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek look; I love the rainbow backlight; the screen quality is as good as more expensive model; very good PC
I would recommend this to a friend Rated 5 out of 5 stars
Asus laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The screen resolution is amazing and battery life is great also the fan is super quiet
I would recommend this to a friendRated 4 out of 5 stars
great bargain
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't have the best screen but it is a great work laptop. The screen quality isn't bad and only noticeable when you have next to an OLED or Retina display.
I would recommend this to a friendRated 5 out of 5 stars
Nice laptop for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice laptop for the price and runs great! Recommend buy.
I would recommend this to a friendRated 3 out of 5 stars
No touchscreen as advertised, may have to return
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told it had a touchscreen. It does NOT have a touchscreen. Otherwise, I like ASUS
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Susan R,
Please accept our apologies on behalf of ASUS and the reseller for the misinformation regarding the device specifications. If you are still within the return window, we recommend that you contact the place of purchase in order to exchange the device for one that supports the touchscreen feature.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email atcustomerloyalty@asus.comand include the case number "N2412023698-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 1 out of 5 stars
Daniel lopez
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was an awful purchase when I opened the box I found out that the screen was cracked and it didn’t even turn on after I spent 975$ dollars on this laptop
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Daniel L,
It's our sincere regret to hear that you received a defective product, and we apologize for any inconvenience this may have caused you. This is not the quality of products we aim to provide. If you are still within the return window, we recommend contacting the place of purchase for an exchange or return. Please rest assured that if you cannot gain resolution when contacting the place of purchase, we will be glad to provide further assistance.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2412000428-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 1 out of 5 stars
Dont buy this laptop if you dont want wifi
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop loses wifi and crashing the wifi driver if you have wifi 7 wifi ap
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Aidan5683,
We're sorry to hear that the notebook keeps disconnecting from the wi-fi and we apologize for the inconvenience caused. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2412000428-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Wireless Network (Wi-Fi) Issues - https://www.asus.com/support/faq/1015073/



















