Customer Ratings & Reviews
- Model:
- S533EADH51GN
- SKU:
- 6441541
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the VivoBook S15 laptop. They appreciate its fast performance, vibrant color, and sleek design. The backlit keys on the display and the easy setup process are also praised. However, some customers have expressed concerns about the quality of the keyboard.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Quality
Good laptop with bad sound quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first, after I got this laptop, I thought I really liked it. Good size, nice colors, fast speed. But, after watching a few YouTube videos, I got very disappointed about the sound quality. I've had many laptops of different brands throughout my life, but never experienced so bad sound quality. So, unfortunately, had to return it to back to the store.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Travellady9,
It's unfortunate to hear that you had to return because the sound quality doesn't meet your needs. All our products do go through an intensive quality control testing process to ensure that customers get units that are in proper working condition, what you've experienced was not intentional and this is a random case. If you have any concerns, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support