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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 308 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the Zen AiO's touch screen, ease of use, performance, and sleek design. Many appreciate the fast SSD, ample storage, and excellent picture quality, along with its compact size. However, some customers find the fan noise to be excessive. The overall experience is largely positive, with many praising the value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 308 reviews
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for work and it is perfect. Thank you very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this computer. Really like not having a tower.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great computer just love it so far works great so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    updating Quicken Program

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought new up-date and installed. data transfer ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and get to work. I would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has everything that you need. I can also do some gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer starts up really fast and has more than enough memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have really enjoyed this computer for a beginner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional system for the price. Again, Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best items I have purchased in a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this computer with Duel hard drives work really well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the big monitor & the wireless mouse & keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent All in One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This All In One is my 4th... added to my busy office.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very nice computer.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with computer til my daughters cat knocked it over and usted the screen. If you buy it be prepared for a day of it updating itself, doesn;t really let you know what it's doing, was kind of agravating till it got up and running. Works well though.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer but returned and decide to get an apple

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t got to use that much yet but I am happy so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good computer but just needed cd drive with it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    at first, I had issues with wifi connection but, I took it and they repair it. it work fine for what i got it for which is school, and tv purposes. However, now I think the speaker isn't working like it use too!!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never Buying Asus Products

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've have contacted them 4 times trying to get warranty work done on this. They have never got back to me in the 5 months I've contacted them. Now it is out of warranty. Great price for hardware but they don't stand by their products because they won't respond to 4 requests for warranty I've submitted to them. In the market for a new laptop and guess what brand I'm not buying? ASUS!

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Alli,

      I'm sorry to hear about your experience with ASUS Support. This is not a normal reflection of how our company handles customer service. Can you please send me your product serial number and any case numbers from your 4 interactions with Support? I'd like to investigate your case for quality control, and work with you towards a resolution. Please reach out to me at [email protected] and include case #N200204728 in your email for reference.

      Thank you for choosing ASUS!

      Best regards,
      Lane
      ASUS Customer Loyalty – US Support Asus

  • Pros mentioned:
    Speed

    Rated 1 out of 5 stars

    Worked amazing for 1 week!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, amazing, beautiful computer for one week!! Plugged it in the following week and the thing didnt turn on. Couldnt reset, reboot...just nothing. A huge let down.

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Hatflore,

      Thank you for taking the time to post your feedback on this model, we truly appreciate it. We are terribly sorry to hear that your device is not booting. We understand your disappointment with the device and the inconvenience this may have caused you. ASUS products undergo intensive quality control testing and final inspections for both hardware and software before we send it out to the stores worldwide. ASUS provides warranty for the unit in order to fix or repair any isolated factory escape defect. We are recommending to have the unit return to Best Buy and request a replacement within their return policy time period. Rest assure this information will be passed on to development team. We truly appreciate your feedback. For further inquiries please feel free to reach out to us at: customerloyalty@asus.com and provide this link for reference. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products. Have an extraordinary day.

      Thank you for choosing ASUS

      Best Regards,
      Lamoya
      ASUS Customer Loyalty US Support Asus

  • Rated 1 out of 5 stars

    Fed up!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer and have had nothing but problems! I purchased 8/1/19 but did not open box till the end of October as I was out of town. It's first trip to Geek Squad was around mid November. Has been taken to Geek Squad 3-4 times and the issue always returns. They say they can't find anything wrong. They say I cannot exchange it and said the manufacturer will not accept it as a return. This computer is useless to me based on what I use a computer for.

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Valued Customers,


      It is very unfortunate that you have been experiencing these issues with your device and the frustration that you have been going through with having it repaired. Our products do go through an intensive quality control testing process to ensure that customers get units that are in proper working condition, and for customers who experience any isolated issues we do offer excellent warranty programs so that customers can feel safe while using our products.


      For further assistance please feel free to reach out to us by email: [email protected]. Please use a link to this review as reference. Looking forward to your response in the future. Have an extraordinary day from ASUS.

      Thank you for choosing ASUS.

      Best Regards,
      Stephanie
      ASUS Customer Loyalty US Support Asus