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Customer Ratings & Reviews

Your price for this item is $1,019.99
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Customer reviews

Rating 4.6 out of 5 stars with 308 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the Zen AiO's touch screen, ease of use, performance, and sleek design. Many appreciate the fast SSD, ample storage, and excellent picture quality, along with its compact size. However, some customers find the fan noise to be excessive. The overall experience is largely positive, with many praising the value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 308 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome All-in-one!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is easy to operate if you know and are familiar with the Microsoft operating software. It is really user-friendly!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent fast desk top!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old desktop crashed with an electrical failure so went for the ASUS, love it. Fast and easy to use, nice screen for my work.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great all in 1 computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was a gamechanger for me. I thought I had a fast computer before...this is light years ahead. Space saving and beautiful!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great monitor!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this large display. He spends (way too many) hours at the computer, so this makes his viewing much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture screen, colors are vibrant and very sharp. keyboard and mouse work very well. Asus computers are top of the line.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Absolute fantastic all-in-one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast. Easy setup. By far best pc I have ever owned. The specs were get and the performance is all one could ask for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great All-in-one!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first all-in-one I have ever purchased and wow, I am impressed. Works great. Great picture, great touch response!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Wonder addition to small business

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is a nice addition to our company's mac's. The product is working wonderful with Adobe Creative Cloud.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer starts up quickly, easy to use and has excellent graphics. First time using windows 10 and easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Desk Top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that everything is all in one and there are no wires to mess with. It is very easy to use and set up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best AIO for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research before buying an AOI computer. This one came out as the best for the money according to consumer reports. No bloated software like the other brands. I read several complaints about the noise level from the internal fans. I found the fan noise to be minimal. I like the fact that it doesn’t take up a lot of space, but you get a powerful computer at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice. Used for college and family business records

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer. Works well. Highly satisfied with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected plus Best Buy had the best price, Buy this from Best Buy they had it in stock.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    AsusZen

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for work and absolutely LOVE it! I enjoy the ease as well as the size.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ASUS all in one

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went with the ALL in one to save space. Wish I had not. Ended up having to buy an external DVD player. Also, have had issues with Office 365 on the ASUS. Like the large monitor. I use 2 monitors at a time and have not quite figured out how to make my new ASUS the primary monitor. The ASUS monitor's color is so much better than my older AOC monitor and I especially like that it does not have a thichfram around it like the AOC monitor does. Sleek!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great AIO!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very please with this purchase. The boot and shut down times are quick and the performance so far is great.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Speed is amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read some reviews about this PC being noisy... Not at all...

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The best PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live this fast, reliable PC it's the best buy I ever made I love it

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    I am very happy with this purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is bright. The processor is very fast. It is night and day compared to my old machine.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 1 out of 5 stars

    poor quality and poor customer service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit from Best Buy in July 2018, I wish I had not. Within the first few months of owning the machine I had to mail it back to ASUS twice, yes twice, to have the mother board replaced both times. The first time was realitiavely easy the 2nd time I had to haggle with them to get the repair done for no charge for the shipping. This computer has a very loud fan that runs at a high rate a speed almost all of the time--this starting happening more after the 2nd motherboard was installed but ASUS claimed it was normal and would not repair it. So about two weeks ago, low and behold, the bearings on the fan are going out and of course my computer is just a couple weeks out of warranty and ASUS refuses to fix the problem. And now this morning I turned the computer on and the WIFI card is not working!!!! This machine has been nothing but a headache and poorly built from day one with poor custumer service from ASUS. It is only 13 months old but it has already become a boat anchor. If you read these reviews you will notice a couple others that have listed very similar problems to what I have exerienced. My suggestion: run away from ASUS and if you need an All In One machine purchase it from a different manufacturer. ASUS customer service: I see you have replied to a few other complaints on this page. The latest case number assigned to me was N190855213. I would welcome a reply offering to fix the fan and WIFI problems free of charge.

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Valued Customer,

      Thank you for taking the time to post your feedback on this model and the support received, we truly appreciate it. Firstly, we would like to extend our sincerest apologies for the troubles you've had with the device and we are terribly sorry on behalf of customer service team for not providing the best support. We understand your disappointment with the device and the inconvenience this may have caused you. ASUS products undergo intensive quality control testing and final inspections for both hardware and software before we send it out to the stores worldwide. ASUS provides warranty for the unit in order to fix or repair any isolated factory undetected defects. We understand that you've send your unit in for repairs twice before and the issue with the display was resolved. You are currently having issues with the device wireless card and fan, we are very happy to have the device repair as soon as possible under the terms that was offered to you. Regrettably, we are unable to repair the unit free of cost. We truly appreciate your feedback. If you need any assistance please don't hesitate to contact us via email: [email protected] and provide this link for reference or contact our general support at https://www.asus.com/us/support. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products. Have an extraordinary day.

      Thank you for choosing ASUS!

      Best Regards,
      Lamoya
      ASUS Customer Loyalty US Support Asus

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