Customer Ratings & Reviews
- Model:
- Q425MA-U71TB
- SKU:
- 11333118
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
to a friend
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best windows pc Ive used. The OLED screen is so nice and specs are good for price. Asus offer good value for what you get.
I would recommend this to a friendLaptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop, small and fuctional with amazing design
I would recommend this to a friendGood
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good, affordable, great computer, and very good service
I would recommend this to a friendExcellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop and nice screen display, awesome sound clarity
I would recommend this to a friendGreat laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop. Great price and is perfect for my son starting college.
I would recommend this to a friendBetter than Mac
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than Mac. The advertisement they did with that tag is well justified.
I would recommend this to a friendGood product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open box policy turned out ok. Bloatware was expected and had to be removed. Quality was overall very good.
I would recommend this to a friendBest Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love that laptop! I would recommend to buy the Asus laptop.
I would recommend this to a friendAsus laptop is amazing
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is amazing and reasonable for its price.
I would recommend this to a friendAsus Laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop with a crisp Oled screen. Gaming is possible but 40 for is not possible.
I would recommend this to a friendGreat except screen
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good really fast. Minimal issues. Display is a little bad
I would recommend this to a friendExcellent laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a value for money and good purchase, coming with all latest upgrades at this price it’s a good pick.
I would recommend this to a friendLet’s see.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase and highly recommend! Amount of space is 1Tb but lets see how it holds up with my photos.
I would recommend this to a friendAsus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice touch screen, well-equipped with affordable price. Highly recommended.
I would recommend this to a friendzenbook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good machine - top rated by technical reviewers before purchase
I would recommend this to a friendGreat Price and Quality Build
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop impresses with all the quality components for such a great price! So far it’s doing great!
I would recommend this to a friendASUS zenbook
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and handy. I like it very much. Giving 4 because my charger stopped working
I would recommend this to a friendGreat experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this laptop, i have no complaints whatsoever. Just wished they had different colors !
I would recommend this to a friendGood product, but avoid best buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So the laptop is solid, but not when sold by best buy. The device was overheating and the sound had an issue when I got it. This was in open box "good" condition. I went to the store that day and they told me well it's still under warranty so you could send it in or you could just return it. I talked to ASUS and they had me send it in. The next day the computer dropped in price by about $50. I talked online and they told me to go to the store. At the store the guy told me he could just return it but needed the device. I told him I sent it in for repairs and it might not be back in time for the return window. He said no problem, just bring it back when it comes in. I did so and guess what, no it's a problem all of a sudden. He refused to offer the difference back. So just know if you buy open box here, it's going to have problems and you're going to get frustrated. They won't offer you a price match or anything so unless you are prepared to deal with frustration, just buy your open box items from elsewhere cause it's just not worth it here.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Matt K,
Thank you for your feedback. We're sorry to hear about the difficulties you experienced with your open box purchase and the return process. While ASUS can assist with warranty-related repairs, pricing and return policies are managed by the retailer. We recommend reaching out to Best Buy's customer service for further clarification or to escalate the issue regarding the price adjustment.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2404040409-0020" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Good laptop when on sale
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good laptop when its on sale. Hightly recommend
I would recommend this to a friend