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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 779 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the Zenbook 14's battery life, screen quality, lightweight design, and performance. Many appreciate its portability and the ample RAM. However, some users have noted issues with heat generation, the limited number of USB-C ports, and occasional keyboard or speaker problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 779 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Asus zenbook great desktop replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless integration replacing my aging desktop! Smooth, fast, easy to navigate. Just what I needed to start my retirement.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great general use laptop!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does well. Screen looks great. Small and compact. No complains!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    Asus Zenbook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this laptop! It's lightweight and super fast. The images are sharp and the audio is clear and loud.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Very nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do love this laptop. It is very fast and has lots of space on it which is nice. It is touchscreen available if you like to use that over the keyboard. The only thing I don’t like is that the screen is only 1080p which is ok but I feel all computer screens should have 4K capability by now. Other than that this laptop is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    This is the one

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast, nice and light and most importantly has the fabulous oled scree

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Screen quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great productivity laptop

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Got it on a great deal. The screen looks great and it handles coding and photoshop like a champ

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for work from home.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop to work from home. So far, this computer has been everything I need it to be and then some. I was slightly hesitant about this purchase because I have never owned an ASUS. But my reservations were unwarranted because everything from the touchscreen to the Memory to the SSD. I have not had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing business laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a awesome computer. Perfect for running a business This is my main computer I use for books, taxes, inventory, presentations, everything. It runs amazingly smooth, no lag and you can open as many windows and run as many programs as you could imagine. I would purchase morenof these in the future

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Underrated Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lightweight laptop for simple tasks. Great battery life and high definition screen.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great Buy for the Great Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast. Feels great having a full 1T of space. Easy set up and with options to upgrade the RAM. Even though 16 is good enough. Theres never enough

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Another Black Friday tech-toy indulgence from ASUS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another winner from Asus. This is my sixth Asus notebook, and I only bought this one, because of a stupid-low Black Friday price coupled with the fact that this unit was one of the only current year-models with a touch-OLED screen. Otherwise, my similar Asus notebook from last year would have kept me happily computing for another few years, I'm certain. But this deal was too good to pass up and I have to admit loving my newest tech toy. As far as updates from previous similar ASUS notebooks, this is one of the first Win11 notebooks to be over-specced for and to included an integrated AI copilot function. I don't use it that often, but it's nice to have complete access to a very robust CHAT GBT assistant without having to deal with using a website as an intermediary. Oh and of course, the OLED touch screen is perfection with deep blacks and vibrant variable spectrum of display colors. It'll catch a few eyes if you travel for the holidays (mine did). Also, as expected, the dark silver aluminum casing is solid and satisfying, however don't confuse this notebook with a true 3-in-1 model. It's simply a regular touch OLED notebook with a clamshell that opens wide enough to lay flat--but you can't just fold it open and use it as a tablet. Important distinction. Anyway, everything to love and nothing to complain about with this model. Keep up the great work, ASUS!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best computer that I have bought

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Zenbook. This computer really rocks. I am so glad I got this computer when it was on sale. Best investment. This computer, I feel, is way better than the Macbook Pro that I had. This computer seems to have a lot more fearures on it, and it also includes AI features that I love. Overall I highly recommend this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek, Powerful, and Perfect for Work on the G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Zenbook 14 is everything I hoped for and more. It’s amazingly lightweight, which makes it super easy to carry around whether I’m commuting or working remotely. The Jasper Gray finish gives it a clean, modern look, and the build quality feels premium. The OLED touchscreen is a standout—colors are vibrant, blacks are deep, and the resolution makes everything look sharp and crisp. Whether I’m reviewing code, writing documents, or hopping on video calls, the display makes it all feel smooth and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Asus laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is very fast and quiet and has great battery life

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great small laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, easy to use, not heavy but powerful little “booger”

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    outstanding features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right size is portable, and has strong battery life making it a great option for a student.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Great Battery life, size, display and performance,

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and battery life is amazing. Also has 2 thunderbolt 4 ports.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good things DO come in small packages.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I come from a pre-computer world, am a 78 year old retiree, and have transitioned from owning a desktop, to a 17" dinosaur laptop, to now an Asus Zenbook 14. My computer needs are minimal; emails, online shopping and bill pay and web surfing. This computer perfectly fits my needs. When I purchased it, I only had two considerations in mind: price point and size. I scanned all the products on display, and immediately chose this laptop. After almost 2 months of use, I got what I wanted, no regrets. This computer offers many more features than I need, but I am slowly discovering it's capabilities. I also discarded a remote keypad and mouse I was using, I can very easily navigate across this 14" screen using the touchpad in one swipe. I am very satisfied with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Fan noise

    Rated 3 out of 5 stars

    Don’t buy a floor model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a nice laptop, but I bought open box and it was a store model. The fan ran constantly and could give you burns however, very nice oled screen

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Donny,
      We regret to learn that you are experiencing overheating issues. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2404011008-0026" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
      Best Regards,
      Schottky
      ASUS Customer Loyalty US Support
      FAQ: Troubleshooting - Overheating and Fan issues  https://www.asus.com/support/faq/1015064/ Asus

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good notebook!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good notebook, slim and looks good! Very fast, I really recommend!

    I would recommend this to a friend