Customer Ratings & Reviews
- Model:
- Q425MA-U71TB
- |
- SKU:
- 6568761
Customer reviews
Rating 4.6 out of 5 stars with 745 reviews
(745 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the Zenbook 14's battery life, screen quality, lightweight design, and performance. Many appreciate its portability and the ample RAM. However, some users have noted issues with heat generation, the limited number of USB-C ports, and occasional keyboard or speaker problems.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
Rated 5 out of 5 stars
Saves time and money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inventory and options are plenty at Best Buy. Helped us to compare the products and find a suitable product. Staff at the store are friendly and provided extra mile support. This Asus laptop is extremely good and performance is super.
I would recommend this to a friend - Pros mentioned:Performance, Screen quality
Rated 5 out of 5 stars
Go for it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product, performance and screen. only concern is about the lack upgrade for ram.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Best PC ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is amazing for my school work, especially being in cybersecurity programs run smoothly and look super nice that OLED is the best. Battery life is fantastic and lasts long. Only downside is the screen its a bit small after all but not a huge deal breaker. I do need a tablet on the side for my school books because it’s hard to try to run two windows on this screen but nothing to cry about over.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
My SUCCESS
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using the [Computer Model Name Crosstimbers,which is the name i gave it for a few weeks now, and it’s easily one of the best purchases I’ve made this year. This computer delivers a solid mix of performance, design, and value that is hard to beat.
No, I would not recommend this to a friend Rated 5 out of 5 stars
ASUS review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight but sturdy. Very portable compared to my old 15 inch laptop. Satisfies all of my needs for office and home use.
I would recommend this to a friend- Pros mentioned:Processor speed
Rated 5 out of 5 stars
Awesome Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this product! The OLED screen display is amazing and the colors are so vibrant! I thoroughly enjoy using this laptop for my college courses and also for personal projects as well. The speed is awesome and for the price it is a steal. It’s by far the best laptop I’ve ever owned and I give it a five star rating! Buy it! It’s worth every penny! You don’t want to put it down!
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 5 out of 5 stars
Excellent quality and specs for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has really good specs for the price. I bought it as an open box deal and it was I great shape. The screen is beautiful.
I would recommend this to a friend Rated 5 out of 5 stars
Great Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and reliable. Perfect size. Happy with my purchase!
I would recommend this to a friend- Pros mentioned:Processor speed
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice laptop, processing speed is excellent. Face recognition glitched and it got corrected after an update. Overall satisfied with the performance till now.
I would recommend this to a friend - Pros mentioned:Processor speed
Rated 5 out of 5 stars
Nice Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a month since I bought it. I like the laptop. It is fast, and considering that I used a 17" one before, it worked well for me due to the quality of the image. I didn't have any problems and it worked well for me.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Great thin and light laptop for office tasks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this laptop as an upgrade to run windows 11 and do office work on the go. It does this job well. The laptop is thin light and extremely easy on the battery. The USB charging means i can change it using a 65 watt usb charger. The oledxscreen makecgood for watching video as well.
I would recommend this to a friend Rated 3 out of 5 stars
mine had noticeable coil whine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Coil whine is an audible noise or buzzing sound that can come from electronic components like inductors, transformers, and capacitors when electrical current flows through them. My Zenbook is having coil whine near the CPU whenever it is processing something, like moving the mouse cursor or opening a program. It is much louder when the device is charging, and it is loudest when the device is sitting on a flat surface like a table or desk. There are some steps that can help reduce the noise. In the old control panel there is a screen called Power Options. Create a power plan and once you have done this, change plan settings. Change advanced power settings and set processor power management -> maximum processor state to 99%. Use the new power plan most of the time. When you want to edit videos or play a game, switch back to the default power plan which is called Balanced. If you use Linux, there are some programs that can also limit the power of the CPU so it doesn't get to use its full power. Regardless, when the device is under full load the fan will usually drown out the noise of the coil whine. Onto Linux, I am pleased to report that everything seems to work properly under Manjaro KDE with a little bit of fiddling. I tend to have the best luck with bleeding edge distros on brand new chipsets. I really like the laptop but there shouldn't be this much coil whine. I never had a laptop with this much. I'm very tempted to return it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Christopher C,
Thanks for letting us know about the coil whine noise you've been hearing from the notebook. We apologize for the inconvenience caused by it. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. Please allow us to make your experience with ASUS a better one. To investigate the problem further, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2404011008-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Processor speed
Rated 5 out of 5 stars
Great Laptop!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice smaller laptop, great speeds! Looks really clean and modern!
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Technical
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very goodStuff.tv appreciates the ZenBook 14 OLED for its sublime display, great connectivity, and competitive battery life. It points out that while it may not be the flashiest thin and light laptop, it makes up for it with its overall quality
I would recommend this to a friend - Pros mentioned:Battery life, Screen quality
Rated 5 out of 5 stars
Very nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice laptop. Good keyboard, excellent storage. Great battery
I would recommend this to a friend - Pros mentioned:Performance, Weight
Rated 5 out of 5 stars
Great computer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new computer. It’s quick and sharp. It’s also lightweight
I would recommend this to a friend - Pros mentioned:Battery life, Weight
Rated 4 out of 5 stars
Light weight windows laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight Windows laptop with reasonable battery life and good for regular use.
I would recommend this to a friend Rated 5 out of 5 stars
Asus makes great products!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm loving my new Asus! The setup was easy, the screen iiiis bright and clear, and it handles every task with ease.
I would recommend this to a friend- Pros mentioned:Weight
Rated 5 out of 5 stars
No Complains
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had it for more than a year and I have not experienced any issues. Laptop is very light and is good for my backpack. Laptop is not getting slower as the other laptops after a year or so.
I would recommend this to a friend - Pros mentioned:Performance, Weight
Rated 5 out of 5 stars
Great laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, light and powerful. I would definitely buy it again.
I would recommend this to a friend











