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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 779 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the Zenbook 14's battery life, screen quality, lightweight design, and performance. Many appreciate its portability and the ample RAM. However, some users have noted issues with heat generation, the limited number of USB-C ports, and occasional keyboard or speaker problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 779 reviews
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light, fast handles multiple desktop with quite a few open browser tabs vs code and two simple vm. Would get 32 ram if possible though as i get almost all of the ram used.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    good but...: (

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time owning a Windows laptop after owning Apple for a lifetime. I like it; however, I've noticed that it overheats whenever I open an app or start charging, and sometimes I get nervous that it will explode or something. I only bought it for video games and tech-related stuff. Its a bummer that they don't have apps for writing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    mine had noticeable coil whine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coil whine is an audible noise or buzzing sound that can come from electronic components like inductors, transformers, and capacitors when electrical current flows through them. My Zenbook is having coil whine near the CPU whenever it is processing something, like moving the mouse cursor or opening a program. It is much louder when the device is charging, and it is loudest when the device is sitting on a flat surface like a table or desk. There are some steps that can help reduce the noise. In the old control panel there is a screen called Power Options. Create a power plan and once you have done this, change plan settings. Change advanced power settings and set processor power management -> maximum processor state to 99%. Use the new power plan most of the time. When you want to edit videos or play a game, switch back to the default power plan which is called Balanced. If you use Linux, there are some programs that can also limit the power of the CPU so it doesn't get to use its full power. Regardless, when the device is under full load the fan will usually drown out the noise of the coil whine. Onto Linux, I am pleased to report that everything seems to work properly under Manjaro KDE with a little bit of fiddling. I tend to have the best luck with bleeding edge distros on brand new chipsets. I really like the laptop but there shouldn't be this much coil whine. I never had a laptop with this much. I'm very tempted to return it.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Christopher C,

      Thanks for letting us know about the coil whine noise you've been hearing from the notebook. We apologize for the inconvenience caused by it. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. Please allow us to make your experience with ASUS a better one. To investigate the problem further, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2404011008-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great thin and light laptop for office tasks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this laptop as an upgrade to run windows 11 and do office work on the go. It does this job well. The laptop is thin light and extremely easy on the battery. The USB charging means i can change it using a 65 watt usb charger. The oledxscreen makecgood for watching video as well.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice smaller laptop, great speeds! Looks really clean and modern!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop. Good keyboard, excellent storage. Great battery

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Weight

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new computer. It’s quick and sharp. It’s also lightweight

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 4 out of 5 stars

    Light weight windows laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight Windows laptop with reasonable battery life and good for regular use.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Weight

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, light and powerful. I would definitely buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Perfect work laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for work. It syncs up nicely with my home PC. Very fast and very few issues so far. Haven't had to use it for anything super demanding yet but it excels in every day tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beaautiful Display and Fast Machine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast machine for productivity, amazing display. Positives: - OLED display is beautiful - Ultra 7 process is fast and system is very responsive - well laid out and back-lit keyboard Negatives - battery life in my case is < 4 hours

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    My SUCCESS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the [Computer Model Name Crosstimbers,which is the name i gave it for a few weeks now, and it’s easily one of the best purchases I’ve made this year. This computer delivers a solid mix of performance, design, and value that is hard to beat.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    Best value for money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light, smooth, and fast. It's the best value for money

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Saves time and money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inventory and options are plenty at Best Buy. Helped us to compare the products and find a suitable product. Staff at the store are friendly and provided extra mile support. This Asus laptop is extremely good and performance is super.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Impressed!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect! I was a little concerned I wouldn't like the size but it has been great! Awesome battery life as a full day work computer as I meet with clients all over the place and dont usually have places to charge. Screen is crystal clear and the keys have been super easy to get used to!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my 15" Asus Windows 10 laptop that I have had for more than 5 years. Based on the longevity of that unit I went with Asus again. Wanted to go smaller and lighter this time and after a month of use there have been no disappointments. The display is not quite as sharp as my 15" 4k display but I do most of my work connected to a docking station and dual monitors. The SSD is plenty large and for my everyday tasks the unit handles complex spreadsheets without delay. My only comment in the "room for improvement" column would be that it has only 1 USB-A port but that is easily overcome with a USB breakout box. Picked this up at BB for a great price on sale - and would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Light and super fast!! Definitely would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for everyday use and long battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good light laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it for over a year now. It is a good laptop . It is light and battery lasts long. It has a usb input, tv input, and two other new inputs type The screen must not have the proper protection for eyes. I had never had problems before with HP or Dell laptops in my eyes.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Worth Buying

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: 1.Very good performance: Thanks to its recently released powerful i7 ultra processor. Performance is good. 2. Display quality: OLED is very good and sharp. 3.Design: Design and the color is cool. I liked it. 4. Battery life: Battery is very good. I saw two movies in continuouly. The battery dipped by 40%. Cons: 1.Fingerprints on the back basically you have to clean it regularly.

    I would recommend this to a friend