Customer Ratings & Reviews
- Model:
- Q425MA-U71TB
- SKU:
- 6568761
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the Zenbook 14's battery life, screen quality, lightweight design, and performance. Many appreciate its portability and the ample RAM. However, some users have noted issues with heat generation, the limited number of USB-C ports, and occasional keyboard or speaker problems.
This summary was generated by AI based on customer reviews.
Excellent laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop. Light weight and long battery. The screen is beautiful.
I would recommend this to a friend- Pros mentioned:Performance
Great laptop!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for school. I have no complaints so far. I haven't had any issues with overheating or anything. Highly recommend!
I would recommend this to a friend Best laptop for college
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.genuinely one of the best laptops ive had so far, runs games and documents so smoothely
I would recommend this to a friend- Pros mentioned:Battery life
Great Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked up this laptop for around $700, its been absolutely wonderful for my IT college courses/work. Has facial recognition, amazing speakers, great display, and a battery that I charge roughly every 2-3 days.
I would recommend this to a friend - Pros mentioned:Processor speed, Weight
Best value for money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very light, smooth, and fast. It's the best value for money
I would recommend this to a friend - Pros mentioned:Processor speed
Worth the price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop! Upgraded from an old macbook, previously used an HP x360 laptop as well. The size and the fact that is touchscreen is amazing. I use it for school, for other studies, work, and for general home use, and it can handle a lot with the processor.
I would recommend this to a friend - Pros mentioned:Battery life
Awesome!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for everyday use and long battery life.
I would recommend this to a friend - Pros mentioned:Processor speed, Weight
Great Product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Light and super fast!! Definitely would recommend!
I would recommend this to a friend - Pros mentioned:Screen quality
Light weight and comfortable keyboard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive only used Lenovo laptops but decided i wanted sonething smaller and more tracel friendly. I really liked the lenovo keyboard and was worried about switching but this one is just as nice. No complaints about it. A solid choice.
I would recommend this to a friend - Pros mentioned:Processor speed
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine smooth and fast Asus quality. Talking wife out if HP was hardest part. Sanity won.
I would recommend this to a friend - Pros mentioned:Screen quality
Great but short battery life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how this computer feels, the keyboard feels comfortable and not cheap or flimsy, also love how clean the resolution is. One thing about this computer is the battery doesn’t last super long. Still does just fine for hours of use, but can’t compare to some other laptops.
I would recommend this to a friend - Pros mentioned:Battery life
Worth Buying
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: 1.Very good performance: Thanks to its recently released powerful i7 ultra processor. Performance is good. 2. Display quality: OLED is very good and sharp. 3.Design: Design and the color is cool. I liked it. 4. Battery life: Battery is very good. I saw two movies in continuouly. The battery dipped by 40%. Cons: 1.Fingerprints on the back basically you have to clean it regularly.
I would recommend this to a friend - Pros mentioned:Screen quality
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice computer. Feels well made and the keyboard also feels durable. We have only had it for a short time so far, but it is doing fine so far. For a good price, we are very happy so far.
I would recommend this to a friend - Pros mentioned:Weight
College computer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this computer for my son and it's light to carry around.
I would recommend this to a friend - Pros mentioned:Battery life
Asus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.exceptional, fast, reliable, and the battery lasts 11/12 hours with constant use
No, I would not recommend this to a friend - Pros mentioned:Battery life
Great little device, small but mighty
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's still early, i only purchased this about a week ago but i will update in a week or 2 if there are any issues. Fantastic battery life even during setup and running updates. Screen is beautiful, sound is great, trackpad is amazing coming from my Dell 7415. Time will tell but for now very happy with my purchase.
I would recommend this to a friend Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this ASUS Zenbook 14 OLED at Best Buy a few months ago, and it's been a great laptop for everyday use and work.
I would recommend this to a friend- Pros mentioned:Performance
Easily portable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All works great, really useful for everyday school
I would recommend this to a friend - Pros mentioned:Screen qualityCons mentioned:Keyboard
Touch screen doesn’t work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Touch screen doesn’t work. Also the mouse pad lags/freezes. Been using my old laptop that’s 13 years old since I haven’t had a chance to return this one. If I didn’t have issues I’d probably rate this a 5 bc it has a nice image and I like the keyboard and that the charge is USB C.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Angela R,
We sincerely apologize for the touchscreen and touchpad issues you're experiencing with the Zenbook 14 laptop and for the inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm. To troubleshoot the issues described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problems.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2405021960-0011" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Touchscreen / Touch Panel problems - https://www.asus.com/support/faq/1042685/
[Notebook] Troubleshooting - Touchpad abnormal problems - https://www.asus.com/support/faq/1042539/
- Pros mentioned:Processor speed
Great machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is just phenomenal, and is simply amazing!! The processor is fast - and the graphics are simply amazing!
I would recommend this to a friend