Customer Ratings & Reviews
- Model:
- Q425MA-U71TB
- |
- SKU:
- 6568761
Customer reviews
Rating 4.6 out of 5 stars with 769 reviews
(769 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the Zenbook 14's battery life, screen quality, lightweight design, and performance. Many appreciate its portability and the ample RAM. However, some users have noted issues with heat generation, the limited number of USB-C ports, and occasional keyboard or speaker problems.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and reliable. Perfect size. Happy with my purchase!
I would recommend this to a friend- Pros mentioned:Screen quality
Rated 5 out of 5 stars
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice computer. Feels well made and the keyboard also feels durable. We have only had it for a short time so far, but it is doing fine so far. For a good price, we are very happy so far.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Would buy again
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing laptop. Everything about this product was more than expected. The sales team was amazing with helping pick the right laptop for our daughter’s first year in college.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Over my expectations
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was expecting a less powerful computer, as it comes with integrated graphics, but the performance has been amazing. Including some RPG games that I've been running lately to see how it goes. The battery could be much better, but I am still.happy with it
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Finally an Intel laptop with great battery life
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has fantastic battery life and doesn't run as hot as you might expect for the near-top processor. But it also has a great OLED touch screen, a backlit key pad, sufficient memory and adequate hard drive space. Two USB-C ports. Fantastic value. Recommend enthusiasically.
I would recommend this to a friend Rated 4 out of 5 stars
Zenbook 14
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good and fast laptop. The display looks great. The laptop is very lightweight and convenient for school. The laptop gives you around 10 hours of battery life which is not bad.
I would recommend this to a friend- Pros mentioned:Processor speed
Rated 4 out of 5 stars
Almost perfect, but….
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this computer to replace my 8 year old laptop. It is amazing fast and the oled screen is beautiful! The only reason I did not give it a 5 star is because the outside of the laptop gets stains. I have to clean it often, but other than that is a great product.
I would recommend this to a friend Rated 5 out of 5 stars
Laptop Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible laptop for college! It runs really smoothly doesn’t make any loud noises while running for long hours. Super easy to transport due to size. A downside is quality for movies but other videos look great.
I would recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop, good size for carrying anywhere u have to use it
I would recommend this to a friend- Pros mentioned:Processor speed
Rated 5 out of 5 stars
Great machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is just phenomenal, and is simply amazing!! The processor is fast - and the graphics are simply amazing!
I would recommend this to a friend Rated 5 out of 5 stars
perfect for everyday activities
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.really amazing for an open box! the touchscreen was my favorite part of this laptop and love how fast it operates as well!
I would recommend this to a friend- Pros mentioned:Processor speed
Rated 5 out of 5 stars
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine smooth and fast Asus quality. Talking wife out if HP was hardest part. Sanity won.
I would recommend this to a friend Rated 5 out of 5 stars
ASUS Zenbook 14 OLED - excellent laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy with the Zenbook for my husband. It has so much storage, very easy to operate, the graphics, camera and sound are vibrant. Would purchase again.
I would recommend this to a friendRated 5 out of 5 stars
Amazing LAPTOP
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best laptop i have ever used the screen is so confrontable for the eyes and the speakers are awesome, fast and quit and Asus is amazing they did not install lots of apps on it which is very smart move the app only lets you control your whole laptop Just returned it as I work with excel files and Stock charts and analysis I'm waiting the ASUS Zenbook S16 (UX5606); model which has INTEL as the one available in the US right now is the once that comes with AMD Which is trash
I would recommend this to a friend- Pros mentioned:Weight
Rated 5 out of 5 stars
Great Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Zenbook has very fast response time, and it displays pictures in vivid color. The touch scareen is very accurate and responsive. It wights only 3 lbs and easy to cary around. Good deal - it was $300 off on the Best Buy Sale.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Asus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.exceptional, fast, reliable, and the battery lasts 11/12 hours with constant use
No, I would not recommend this to a friend - Pros mentioned:Screen qualityCons mentioned:Keyboard
Rated 2 out of 5 stars
Touch screen doesn’t work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Touch screen doesn’t work. Also the mouse pad lags/freezes. Been using my old laptop that’s 13 years old since I haven’t had a chance to return this one. If I didn’t have issues I’d probably rate this a 5 bc it has a nice image and I like the keyboard and that the charge is USB C.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Angela R,
We sincerely apologize for the touchscreen and touchpad issues you're experiencing with the Zenbook 14 laptop and for the inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm. To troubleshoot the issues described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problems.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2405021960-0011" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Touchscreen / Touch Panel problems -  https://www.asus.com/support/faq/1042685/
[Notebook] Troubleshooting - Touchpad abnormal problems -  https://www.asus.com/support/faq/1042539/
Rated 5 out of 5 stars
Excellent for School
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is an all-rounder when it comes to the stats of its features. From the screen size to the size of the laptop itself, everything suits my needs as a college student. I downloaded Minecraft and it only used 17% GPU and 70% CPU. The sound of the keyboard is very satisfying. For the price that you're paying, I believe that you are getting every cent's worth. I do wish the battery life were a tad bit better--maybe add two more hours, but other than that. 10/10.
I would recommend this to a friendRated 5 out of 5 stars
Love this
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop. I bring it everywhere I go and it’s so convenient. So far, no technical issues
I would recommend this to a friend- Pros mentioned:Weight
Rated 5 out of 5 stars
College computer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this computer for my son and it's light to carry around.
I would recommend this to a friend











