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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 779 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the Zenbook 14's battery life, screen quality, lightweight design, and performance. Many appreciate its portability and the ample RAM. However, some users have noted issues with heat generation, the limited number of USB-C ports, and occasional keyboard or speaker problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 779 reviews
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Excellent quality and specs for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has really good specs for the price. I bought it as an open box deal and it was I great shape. The screen is beautiful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smooth Sailing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is trouble-free and I've had smooth sailing since I first booted it up. It does get a bit hot, but this has not interfered with it's functioning.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Zenbook has very fast response time, and it displays pictures in vivid color. The touch scareen is very accurate and responsive. It wights only 3 lbs and easy to cary around. Good deal - it was $300 off on the Best Buy Sale.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for school. I have no complaints so far. I haven't had any issues with overheating or anything. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus makes great products!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm loving my new Asus! The setup was easy, the screen iiiis bright and clear, and it handles every task with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    MacBook build quality.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is way better than expected. I was looking for something comparable to MacBook, build wise, and the. Zenbook comes pretty close. I also tried out a vivobook but the quality just isn't there. This zenbook is solid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has used this laptop for close a year. It checks all the boxes. The speed is great and the quality of the video is exceptional

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    ASUS laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good laptop for what I need. Just taking time to learn everything and use Windows 11. It’s pretty quick opening up documents. I just have trouble figuring out Google photos and how to set that up to be user friendly and icon to click on. Screen picture is great and sharp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for School

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is an all-rounder when it comes to the stats of its features. From the screen size to the size of the laptop itself, everything suits my needs as a college student. I downloaded Minecraft and it only used 17% GPU and 70% CPU. The sound of the keyboard is very satisfying. For the price that you're paying, I believe that you are getting every cent's worth. I do wish the battery life were a tad bit better--maybe add two more hours, but other than that. 10/10.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just phenomenal, and is simply amazing!! The processor is fast - and the graphics are simply amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    My Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for the money. I recommend the S14 if your budget allows.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Super

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very fast and good for working as an international student

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS Zenbook 14 OLED - excellent laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with the Zenbook for my husband. It has so much storage, very easy to operate, the graphics, camera and sound are vibrant. Would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon has longer time line for returns, this didn’t arrive on time and by the time I got back from overseas it was too late to return. Overall laptop is decent I might sell my MacBook Pro to keep this as a personal item

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing LAPTOP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best laptop i have ever used the screen is so confrontable for the eyes and the speakers are awesome, fast and quit and Asus is amazing they did not install lots of apps on it which is very smart move the app only lets you control your whole laptop Just returned it as I work with excel files and Stock charts and analysis I'm waiting the ASUS Zenbook S16 (UX5606); model which has INTEL as the one available in the US right now is the once that comes with AMD Which is trash

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Very good laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Puchased during sale. Very good laptop, thin, light and quiet. The chassis doesnt pick up fingerprints at all. Fan is similarly quiet. The display will pick up some fingerprints but it is expected of a glossy touchscreen.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Keyboard

    Rated 2 out of 5 stars

    Touch screen doesn’t work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screen doesn’t work. Also the mouse pad lags/freezes. Been using my old laptop that’s 13 years old since I haven’t had a chance to return this one. If I didn’t have issues I’d probably rate this a 5 bc it has a nice image and I like the keyboard and that the charge is USB C.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Angela R,

      We sincerely apologize for the touchscreen and touchpad issues you're experiencing with the Zenbook 14 laptop and for the inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm. To troubleshoot the issues described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problems.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2405021960-0011" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Touchscreen / Touch Panel problems -  https://www.asus.com/support/faq/1042685/
      [Notebook] Troubleshooting - Touchpad abnormal problems -  https://www.asus.com/support/faq/1042539/ Asus

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine smooth and fast Asus quality. Talking wife out if HP was hardest part. Sanity won.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product checks all of the boxes! High quality and great functionality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable. Perfect size. Happy with my purchase!

    I would recommend this to a friend