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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 769 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the Zenbook 14's battery life, screen quality, lightweight design, and performance. Many appreciate its portability and the ample RAM. However, some users have noted issues with heat generation, the limited number of USB-C ports, and occasional keyboard or speaker problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 769 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    College computer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my son and it's light to carry around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is fast, compact with excellent battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great performance with the price point.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does everything I need including running virtual machines. Very light weight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this product for a year. Light weight easy to travel with screen had great color quality. Would recommend and purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    ASUS laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good laptop for what I need. Just taking time to learn everything and use Windows 11. It’s pretty quick opening up documents. I just have trouble figuring out Google photos and how to set that up to be user friendly and icon to click on. Screen picture is great and sharp.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Perfect laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just had it for a day and i think it’s the best laptop you can get for this price, i love everything about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will be again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this laptop is perfect, 100% battery life

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Easily portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All works great, really useful for everyday school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop upgrade

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this laptop for 2 years. I love the touch screen option.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon has longer time line for returns, this didn’t arrive on time and by the time I got back from overseas it was too late to return. Overall laptop is decent I might sell my MacBook Pro to keep this as a personal item

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer works great and a particularly like how long the battery life is. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Very good laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Puchased during sale. Very good laptop, thin, light and quiet. The chassis doesnt pick up fingerprints at all. Fan is similarly quiet. The display will pick up some fingerprints but it is expected of a glossy touchscreen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched to the Zenbook after trying out a Lenovo Thinkpad. The screen on the Lenovo was my huge issue and this Zenbook blows that Lenovo out of the water. The display is crisp and the colors are accurate and the touch screen is responsive. I use this for regular online use and easy gaming and it performs well and has a fast response. Very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for my use

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for coding outside of my job. I have a 3 monitor setup and this works seemlessly with my minitors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my cousin. So lightweight and easy to use! Very reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This thing is fantastic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really an impressive machine. For one its macbook air thin and light, like I’m actually coming to this FROM a macbook. The screen on this is fantastic. Settling for this screen was a non issue comparing it the UX3405, the quality and level of detail is great. Finally getting an OLED screen on my laptop has been a great time. Speakers are good as well! Low bass and good highs. Plenty of settings in the MyAsus app to get the right sound/display settings tuned in for you. Having an integrated gpu finally feels like im not missing out on too much. Im able to play most of the games i play on this thing with even High settings. No AAA. games of course but games like Rocket Leage, Firewatch, and Nascar Heat run flawlessly on this machine.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Asus Zenbook

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Very happy with it. Amazing graphics. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Bait and switch open box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open box in "excellent" condition. According to the website "excellent" condition should include all original packaging and accessories. My laptop came in a generic best buy box with no accessories, not even a charger! The laptop is in great shape and an excellent laptop. The battery life is amazing for a windows laptop and the OLED screen at 500 nits blows most other laptops out of the water. I highly recommend the laptop itself but be careful about best buy's deceptive practices when it comes to open box.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Michael H,

      We regret to learn about the condition in which you've received the device. This is not the type of experience we want our customers to have with our resellers. To obtain the missing adapter we recommend contacting the place of purchase.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2404011008-0017" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent comnputer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer. Performs well and is like new in condition

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sleek design and is very good for school as it fits in my bag and doesn’t weigh much.

    I would recommend this to a friend