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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 779 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the Zenbook 14's battery life, screen quality, lightweight design, and performance. Many appreciate its portability and the ample RAM. However, some users have noted issues with heat generation, the limited number of USB-C ports, and occasional keyboard or speaker problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 779 reviews
  • Rated 5 out of 5 stars

    This thing is fantastic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really an impressive machine. For one its macbook air thin and light, like I’m actually coming to this FROM a macbook. The screen on this is fantastic. Settling for this screen was a non issue comparing it the UX3405, the quality and level of detail is great. Finally getting an OLED screen on my laptop has been a great time. Speakers are good as well! Low bass and good highs. Plenty of settings in the MyAsus app to get the right sound/display settings tuned in for you. Having an integrated gpu finally feels like im not missing out on too much. Im able to play most of the games i play on this thing with even High settings. No AAA. games of course but games like Rocket Leage, Firewatch, and Nascar Heat run flawlessly on this machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. I bring it everywhere I go and it’s so convenient. So far, no technical issues

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Asus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exceptional, fast, reliable, and the battery lasts 11/12 hours with constant use

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Perfect laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just had it for a day and i think it’s the best laptop you can get for this price, i love everything about it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Bait and switch open box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open box in "excellent" condition. According to the website "excellent" condition should include all original packaging and accessories. My laptop came in a generic best buy box with no accessories, not even a charger! The laptop is in great shape and an excellent laptop. The battery life is amazing for a windows laptop and the OLED screen at 500 nits blows most other laptops out of the water. I highly recommend the laptop itself but be careful about best buy's deceptive practices when it comes to open box.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Michael H,

      We regret to learn about the condition in which you've received the device. This is not the type of experience we want our customers to have with our resellers. To obtain the missing adapter we recommend contacting the place of purchase.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2404011008-0017" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Smooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer graphics are so clear. Love the device. Although it's 14' and I had a 12', still not much of a difference but it works so much faster and very convenient

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great performance with the price point.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does everything I need including running virtual machines. Very light weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus lapto

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am excited about it. It’s super easy to use. It has artificial intelligence. The sound is very clear and loud. The screen is an excellent resolution. I really love it

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    College computer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my son and it's light to carry around.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Happy with this purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this laptop. It has met all my needs, and I haven't encountered any problems. Best Buy delivery was speedy, and it arrived in perfect condition.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched many current laptops for a couple of weeks. I got this phenomenal laptop for $800. I made the right choice. It’s fast and the touch the screen adds a nice bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for my use

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for coding outside of my job. I have a 3 monitor setup and this works seemlessly with my minitors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop for mixed-use and portability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. Thin, fast, durable, and powerful enough for productivity and light gaming usage. Good battery life. Beautiful screen. I use it primarily for travel.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great laptop for school

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great as a basic school laptop while still being able to run some more demanding software. Great battery life, and the screen is very nice.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Very cool computer

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I like the size and feel of it, it is good for school and can also run a fair number of games as well

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The is a fantastic laptop. The one i purchased was for my daughter at college, she loves it. Im going to buy the same one for my business.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer works great and a particularly like how long the battery life is. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is great and light I work with excel all day long and it works perfectly with it and the screen resolution plus the battery life just make it even better too

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Recommended!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it about a week. Runs VMWare and is otherwise very snappy. The display is awesome for the size, which I wanted a small size laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer it work so well and is easy to used I use it all day everyday I have had no problems at all highly recommend

    I would recommend this to a friend