Customer Ratings & Reviews
- Model:
- Q425MA-U71TB
- SKU:
- 6568761
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the Zenbook 14's battery life, screen quality, lightweight design, and performance. Many appreciate its portability and the ample RAM. However, some users have noted issues with heat generation, the limited number of USB-C ports, and occasional keyboard or speaker problems.
This summary was generated by AI based on customer reviews.
Blurry screen from OLED touchscreen smudgy text
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop has good specs, but I have to return it because there is a little blur to the screen. Tried drivers and all updates already and it still exists, and also tried various resolutions and scaling factors. Apparently this is an issue when you have touchscreen OLED screens when researching online. If you are going to have it docked most of the time or aren't picky or sensitive to blur then it probably isn't going to be an issue but there's no way I can look at the screen long.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Alchemist,
We sincerely apologize for the display issue you've faced with the ASUS Zenbook 14 and for the inconvenience this has caused you. What you've experienced was not intentional. Your feedback is greatly appreciated and will be passed to our Product Team for review.
Having returned the notebook, we hope that you were able to obtain a functional replacement.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2404011008-0023" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Processor speed
Amazing Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop, the quality, super fast… have everything that I was looking.
I would recommend this to a friend - Pros mentioned:Performance
100 percent recommend
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product computer performs great, excellent for work and a little gaming here and there
I would recommend this to a friend - Pros mentioned:Performance
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop runs very well and satisfies my needs. Would recommend for casual entertainment and office work.
I would recommend this to a friend Good computer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is very dependable, unlike the other computer that I purchased (another brand) and had to return. I have had no problems with it and am able to do all the things I want to do with ease.
I would recommend this to a friend- Pros mentioned:Performance
Great Price Great Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Device, bought it for my nephew for school. Having this has greatly improved his academic stride for success!
I would recommend this to a friend Great value last gen laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as an open box product and got a good price. Overall, this seemed like a great value product, since it's a high end laptop from the previous generation. Not great for hardcore gaming, but good for productivity, entertainment, and minor gaming. I'm happy with the choice.
I would recommend this to a friend- Pros mentioned:Processor speed
Best laptop under $1000.00
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best laptop under $1000.00. Screen is amazing! Very powerful unit. You will enjoy it for next few years.
I would recommend this to a friend Fantastic computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome intel ultra 7 chip. Good OLED screen. 16 gigs of ram and 1 TB of storage. All you need in my opinion.
I would recommend this to a friendGreat value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a great deal on this PC, needed more memory so this replaced my old one. I do some development work and play games so having more memory is really nice. The display is great and it runs well. Occasionally, it gets a little hot, but that is expected for a laptop. The keyboard does have a bit of a “plasticky” feel, as others have noted, but I got used to it quickly.
I would recommend this to a friendZenbook
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had my 1st zenbook, and on the 89th day it would not turn on, now I have a new one and I really like the computer but I'm starting to see issues with it such as the screen lighting goes high and low, when im using it. If the small things where corrected, definitely would be a 5 star. I would recommend to others if I didn’t see issues. Otherwise absolutely would recommend.
No, I would not recommend this to a friend- Pros mentioned:Performance
Love this item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I am loving this laptop. it's able to handle everything I need.
I would recommend this to a friend ASUS Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop! Perfect for on the road or taking to meetings.
I would recommend this to a friendBest laptop for students
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice laptop very useful for students best piece to buy
I would recommend this to a friendZENbook!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, definitely recommend it. Lightweight
I would recommend this to a friend- Pros mentioned:Weight
Harikrish
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good laptop. Very responsive and lightweight. I am giving 4 rating bcoz, it could have also had the 2 in 1 feature for its price.
I would recommend this to a friend - Pros mentioned:Processor speed
Great buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop! Very fast and doesn’t have all that company bloated software installed!
I would recommend this to a friend Perfectly Lightweight
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new Asus laptop is perfect for bed, travel, carrying back and forth to work or wherever you are going.
I would recommend this to a friendvideo - colors - screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice colors and screen. Keyboard is a little strange (big letters) after working on normal keyboards. So far it is work well and overall size is great for moving around and travel.
I would recommend this to a friendGood laptops for student
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That is awesome , we purchased for student and she loves it
I would recommend this to a friend