Customer Ratings & Reviews
- Model:
- Q425MA-U71TB
- SKU:
- 6568761
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the Zenbook 14's battery life, screen quality, lightweight design, and performance. Many appreciate its portability and the ample RAM. However, some users have noted issues with heat generation, the limited number of USB-C ports, and occasional keyboard or speaker problems.
This summary was generated by AI based on customer reviews.
good laptop for normal use
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop when you get it at a discount, and it has a good CPU, but my only problem with it is that it can't run everything I need.
I would recommend this to a friendPerfectly Lightweight
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new Asus laptop is perfect for bed, travel, carrying back and forth to work or wherever you are going.
I would recommend this to a friend- Pros mentioned:Performance
Love this item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I am loving this laptop. it's able to handle everything I need.
I would recommend this to a friend - Pros mentioned:Weight
Harikrish
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good laptop. Very responsive and lightweight. I am giving 4 rating bcoz, it could have also had the 2 in 1 feature for its price.
I would recommend this to a friend Very good laptop after a year use
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good laptop after a year use. I like a laptop doesn't lag as is was on 1st day.
I would recommend this to a friendGreat value last gen laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as an open box product and got a good price. Overall, this seemed like a great value product, since it's a high end laptop from the previous generation. Not great for hardcore gaming, but good for productivity, entertainment, and minor gaming. I'm happy with the choice.
I would recommend this to a friend5 star computers
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer works really good. I been recommended this computer to members of my family and friends. Work with this is very easy and fast and the storage is awesome.
I would recommend this to a friend- Pros mentioned:Processor speed
Great buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop! Very fast and doesn’t have all that company bloated software installed!
I would recommend this to a friend ASUS Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop! Perfect for on the road or taking to meetings.
I would recommend this to a friendBlurry screen from OLED touchscreen smudgy text
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop has good specs, but I have to return it because there is a little blur to the screen. Tried drivers and all updates already and it still exists, and also tried various resolutions and scaling factors. Apparently this is an issue when you have touchscreen OLED screens when researching online. If you are going to have it docked most of the time or aren't picky or sensitive to blur then it probably isn't going to be an issue but there's no way I can look at the screen long.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Alchemist,
We sincerely apologize for the display issue you've faced with the ASUS Zenbook 14 and for the inconvenience this has caused you. What you've experienced was not intentional. Your feedback is greatly appreciated and will be passed to our Product Team for review.
Having returned the notebook, we hope that you were able to obtain a functional replacement.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2404011008-0023" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Screen quality
Very solid computer. Nice keyboard.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very solid computer. Nice keyboard. Screen has a great brightness and touchpad is really big.
I would recommend this to a friend Zenbook
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had my 1st zenbook, and on the 89th day it would not turn on, now I have a new one and I really like the computer but I'm starting to see issues with it such as the screen lighting goes high and low, when im using it. If the small things where corrected, definitely would be a 5 star. I would recommend to others if I didn’t see issues. Otherwise absolutely would recommend.
No, I would not recommend this to a friend- Pros mentioned:Screen quality
Great laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good screen and everything, the only issue I face was optimization as the laptop is relatively new.
I would recommend this to a friend - Pros mentioned:Weight
Just what I wanted
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has everything I was looking for. Touchscreen, size, storage space, and it is very lightweight.
I would recommend this to a friend My mom loves!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop for my mom, she absolutely loves it! Only reason I'm not giving it 5 stars is because the boot up time is slow, but to be fair I'm used to my gaming rig booting off a gen 4 NVMe drive. For most people who aren't planning to do much more than browse the web and watch YouTube videos, this laptop will be decent enough.
I would recommend this to a friend- Pros mentioned:Screen quality
Great for school pc
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great screen quality and quick response time. Even handled gaming relatively well.
I would recommend this to a friend Good computer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is very dependable, unlike the other computer that I purchased (another brand) and had to return. I have had no problems with it and am able to do all the things I want to do with ease.
I would recommend this to a friendGood laptops for student
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That is awesome , we purchased for student and she loves it
I would recommend this to a friendPretty awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.product is amazing perfect for my needs of video editing and other similar graphic design stuff. My one mistake was going through Best Buy rather than Asus. Not the most pleasant experience due to the fact that the sales tax was not charged the date I bought the laptop but came later. Great product not so great retailer.
I would recommend this to a friendAffordable and quality!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best laptop with that price tag. I use it for entertainment and school it runs smoothly when with multiple windows open and demanding software
I would recommend this to a friend