Customer Ratings & Reviews

Good laptop. Great storage and memory for the price

This is a wonderful laptop and I really love the OLED display. However, this experience is offset by noticeable electronics whine, rattling from the cooling fan area, and looseness in the bottom panel corner adjacent to the HDMI port. It is just disappointing to work in a quiet location like the library and to be able to hear the whine and rattle. I'm also dismayed that one of the corners of the bottom panel is about 0.5mm from being flush and makes a popping sound as the panel snaps in and out with the gentlest of applied pressure

All features have been met with all my requirements as well as office status.

Excellent graphics and design. Help from Best Buy was outstanding and very knowledgeable when answering our questions and needs.

Overall the computer is fine. My biggest complaints are it has a slow reaction speed when connected to Internet. The issue is not the Internet speeds and this computer is the only connected device experiencing this extremely slow doors issue.

I Purchased this initially as an open box, but after some stability and WiFi problems I decided to exchange it for a new one. I got the new one home, and the setup went significantly better. I got through the initial setup, ran system and windows updates, Updated the Bios, and began installing my applications. While using AC power everything appeared to be good, however when I switched to Battery power it began experiencing the same problems as the open box. It locked up solid to the point that the curser wouldn't even move across the screen. I had to hard boot the laptop to get it to be usable again. Once again when it booted up wifi would be detected but wouldn't connect. This would eventually connect once left to idle for ~1-2 minutes. I reached out to support using the My Asus app and while chatting with Asus support the laptop crashed again (no curser movement, clock stopped, just a complete crash). I tried to reconnect to chat after rebooting and couldn't get through. Asus did send an email with a phone number and case number, however when calling it sounded like they would pickup, but nobody was there. I sat that way for over 10 min until the call was ended. I love the style, the size, and how light this computer is, however with the stability problems I don't think this is a very practical computer for most people.

Bought this for my daughter to start college this fall. It's just what we needed for the job. No more, no less.

Bought this laptop as open box for 400$ good value for money and works phenomenal

Super fast laptop and super user experience. I would recommend this laptop

Good build quality, port selection, keyboard, but my laptop had performance issues that i couldn't not resolve after trying every solution in the book. The only other thing i world have liked to see is either a higher resolution screen or a higher refresh rate screen. Many laptops have both and are still OLED. Overall probably not worth $1000 but at a discounted price it is good.

Súper recommend! It’s so good. It’s not heavy and easy to bring everywhere. Pretty computer

This is a great all around laptop. The laptop has a great OLED screen and plenty of power. Best buy offers great sales prices.

It’s the best a never used before. It’s a excellent laptop

Good laptop for both school and gaming (nice battery life).

Very complicated to set up, then after several updates over the year it has become every increasingly difficult to maintain use. Now access any services is unavailable. Very disappointed its so difficult to use new laptop technology, even though I have been using laptops at work and home for decades.

This new Asus Zenbook model appears to be an extension to the existing Zenbook 14 line-up. Aesthetics: Just like all the previous Zenbooks the build quality is fantastic. The entire laptop is metal and feels very premium. The color is called Jasper Grey which is just a darker grey color. I've noticed the darker grey does show finger prints more easily but cleans off. It has a sleek design that is both stylish and professional looking. Even with everything they stuffed into this laptop they still somehow managed to keep it thin. It weights just under 3lbs. Specs: Lets get the basic specs out of the way. 14" 1080p 16:10 OLED display Intel Core Ultra 7 processor 16gb of DDR5 RAM Intel Arc iGPU 1tb SSD drive Display: The main difference between this model and previous more expensive model is the display. These don't have the 3k OLED high refresh display but instead have a FHD OLED display, but in return lower res display you get better battery life. This laptop comes with a 14-inch FHD 60Hz 16:10 OLED display. Asus calls it a Lumina OLED display. The display is sharp and clear, with great contrast and vibrant colors. Its glossy and supports touch. It also gets bright enough to the point I dont need to set to to max brightness. I do wish they would have included a higher refresh rate but over all the display really does look stunning. I'm just happy to have a OLED display! Sound: Speakers actually sound pretty descent for how thin this thing is. You can tweak the EQ setting in the Asus app if you want but I would say they sound better than most Windows laptops I've used. Keyboard/Touch Pad: The keyboard feels responsive and is extremely easy to type on. Basically the same keyboard as the last few gens. It also has 3 levels of brightness and gets pretty bright on highest setting. A large touch pad is a must for me and this thing delivers that as well. I also like what they choose for the shortcut buttons in the F keys. Performance: The new Intel Core Ultra 7 processors are actually really good. Performance-wise I was impressed. With hyper-threading it comes out to be 16 cores! The 16GB of DDR5 RAM can handle multitasking with ease. Everything loads and responds quickly as you would expect. I noticed no lag at all. It wakes almost instantly after opening the lid and is ready to go. Doing general every day stuff like watching videos and surfing the web this laptop was completely silent. I haven't noticed any heat issues like I did with some of the previous i7 processors. The only time I heard the fans spin up is when I was initially setting it up. Outside of that its been completely silent. No wifi 7 but does comes with a Intel wifi AX211 card that supports up to wifi 6e. I ran some speed tests on my 6e wifi and sure enough it delivered gigabit speeds as expected. Battery: The battery is 75Wh. It says you can get up to 15 hours of use. I kind of balked at that when I read it but wow this thing delivers. I dont know if its the new Intel processor or because it uses an OLED display but it gets better battery life than any other Windows laptop I've ever used. It charges via USB-C. Summary: Overall this Asus Zenbook is a fantastic all-around laptop with great battery life. It is powerful, portable, and stylish. I would say if you want the better display then get the previous model but if you want better battery life get this one. Either way get a Zenbook because they are awesome laptops!

I went in not excepting to purchase this laptop. Talk to a few employees, very helpful. Talked me into this laptop never been happier.

Very happy with my laptop. Works great, fast, and any questions I can always go back to Best Buy support for help.

Excelente service in store with the personal, and prices are always better in town and we can buy online

This thing is just awesome. It has facial recognition software that allows you to use your face as the password. Super vibrant colors on the OLED display. The touchscreen interface works flawlessly. I could not recommend this product nany more at the price point.