Customer Ratings & Reviews
- Model:
- Q425MA-U71TB
- SKU:
- 6568761
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the Zenbook 14's battery life, screen quality, lightweight design, and performance. Many appreciate its portability and the ample RAM. However, some users have noted issues with heat generation, the limited number of USB-C ports, and occasional keyboard or speaker problems.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with this product, great screen resolution with good performance.
I would recommend this to a friend - Pros mentioned:Weight
Wonderful Asus
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek, fast, easy to use and light weight. My second Asus. Highly recommended.
I would recommend this to a friend Love this laptop overall
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop overall, after trying out a few other laptops such as tuf f15 and helios 16, this one has the best features, internals and powerful. Beautiful in the outside, less prone to fingerprints compared to the other laptops, love the keyboard lights and feel, also does not heat as much while gaming although i am using a kickstand to help with dissipation. Def recommend this laptop and give it a 5 stars
I would recommend this to a friendGreat laptop.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a pretty decent laptop. Battery life has been good.
I would recommend this to a friend- Pros mentioned:Battery life
Love this gen of zen
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had for a few days, but really impressed so far. Battery life is good. Easy to set up.
I would recommend this to a friend Asus ripped iff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought from Best buy but its just 10 months abd Laptop is dead, no lights, no charging. Its just not coming up. SN sticker is also not there anymore. ASUS ripped off.
No, I would not recommend this to a friend- Pros mentioned:Weight
I recommend it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Looks great. Light weight. Good value.
I would recommend this to a friend - Pros mentioned:Processor speed
Speedy laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So impressed with the speed. Otherwise it has been an easy transition to this machine.
I would recommend this to a friend - Pros mentioned:Screen quality
Lenovo 7 pro / Ryzen 7 - 14.5 inch
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great build laptop. Also comes with decent hardware to tackle pretty much any type of work. This is a 14,5 inch screen.
I would recommend this to a friend Great laptop for students
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, no major issues aside from thermal paste which needed to be changed. Issue was covered by warranty.
I would recommend this to a friendAwesome computer!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great user friendly computer. Can’t beat it for the price very clean
I would recommend this to a friendGood one
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product of Asus with best buy credit card experience
I would recommend this to a friend- Pros mentioned:Screen quality
Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the computer. It is all they said it was. I am very please with the purchase.
I would recommend this to a friend Whine, cooling fan rattle, and loose case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a wonderful laptop and I really love the OLED display. However, this experience is offset by noticeable electronics whine, rattling from the cooling fan area, and looseness in the bottom panel corner adjacent to the HDMI port. It is just disappointing to work in a quiet location like the library and to be able to hear the whine and rattle. I'm also dismayed that one of the corners of the bottom panel is about 0.5mm from being flush and makes a popping sound as the panel snaps in and out with the gentlest of applied pressure
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Son N,
We sincerely apologize for the issues you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please allow us to make your experience with ASUS a better one.
To further investigate the problems you're experiencing or obtain assistance with getting the device repaired, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2404011008-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Good personal laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for a small package. Does everything I need for a great price
I would recommend this to a friendSlow on internet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the computer is fine. My biggest complaints are it has a slow reaction speed when connected to Internet. The issue is not the Internet speeds and this computer is the only connected device experiencing this extremely slow doors issue.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We sincerely apologize for the wireless connectivity issue you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.
Please allow us to make your experience with ASUS a better one. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2404011008-0011" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1015073/
- Pros mentioned:Screen quality
Decent laptop, mine had problems.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good build quality, port selection, keyboard, but my laptop had performance issues that i couldn't not resolve after trying every solution in the book. The only other thing i world have liked to see is either a higher resolution screen or a higher refresh rate screen. Many laptops have both and are still OLED. Overall probably not worth $1000 but at a discounted price it is good.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Carson,
Thank you for sharing your experience with the laptop, and we apologize for the problems you've encountered. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. Please allow us to make your experience with ASUS a better one. To investigate the problem further, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2404011008-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Processor speed
Super
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super fast laptop and super user experience. I would recommend this laptop
I would recommend this to a friend Value for money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the overall form factor and design. The Intel processor sometimes struggles to keep up. However, the OLED display and the built-in Dolby Atmos support make it a good machine for entertainment and light coding.
I would recommend this to a friendThin, light, and fast!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bang for the buck laptop! Never heats up and with the display it has, its perfect for bingewatching! Fast, thin, quiet, comfortable to use anywhere!
I would recommend this to a friend